Rated 4.7 out of 5 by 443
Rated 4 out of 5 by TGV1 Perfect hotel
Excellent staff and friendly team in the living room. Stay many times now and it won't be the last !
November 26, 2014
Rated 5 out of 5 by Chowdhury Great Hotel, Great People....
Since long I am regular guest of Sheraton Grande Sukhumvit. Never feel hotel but it’s my home.
Without remember Mr. Richard Chapman GM of the hotel, I can’t start my writing. In one word he is genius. I have meet several GM in the world but no one with whom I can compare. Under his great leadership the hotel become a fabulous place for hospitality. If you are really like to feel service, Sheraton Grande Sukhumvit is right place.
My family members and all of my friends are big fan of Sheraton Grande Sukhumvit. Personally I am very sensitive guy. Can’t accept a minor error. But till date Sheraton Grande Sukhumvit did not give a chance for become disappointed.
I would also like to thanks all of personnel at the hotel for their excellent support & service for make our stay incredible.
I have always been pleased with the service I receive at the hotel.
Such a commitment to great customer service is to be commended, you can be sure that I will continue with your hotel for years to come.
I truly appreciate the hotel team members.
November 11, 2014
Rated 4 out of 5 by Cooper69 Excellent location
Had a comfortable stay. Staff was outgoing and supportive. Location is an advantage and was good for a holiday
November 20, 2014
Rated 4 out of 5 by Hopee This hotel is central to both for both business and pleasure
the hotel is well located to cater for both business and pleasure
November 16, 2014
Rated 5 out of 5 by DrPR Excellent hotel at a great location
Sheraton Grande Sukhumvit is an excellent hotel with exceptional service.
Our Grande Suite was luxurious and in great condition with a very nice view of the lake.
The buffet breakfast is one of the best in Bangkok with grill station and fresh fruit station on top of other international breakfast items.
Great SPG Platinum recognition. The staff is very attentive to the details and needs of guests. Very quick check-in and check-out process from one of the 4 available staff waiting to serve guests. We are especially thankful for the help and service from 2 people: (1) we received excellent care and treatment from K. Bussakorn (Reservation Manager) even before we arrived at the hotel. (2) our housekeeping staff (Grande Suite #2702 on March 23 to 24) made sure that our suite is well taken care of throughout our stay.
Thank you for a wonderful stay.
March 25, 2013
Rated 4 out of 5 by SSXBKK Staff is great!
Overall the service is beyond my expectation. Although I feel the hotel and some facilities have been a little bit "out of date", I still feel quite comfotable in it.
Once I checked out, the hotel staff emailed me and told me that I left my belongs in the room which is really considerable for them to do so.
November 9, 2014
Rated 4 out of 5 by SGHS Some comments
The complimentary fruit basket contained no local fruits, just apple, orange and banana. I had room service send up some mangos.
This is a second time I was awoken in the middle of the night by a prank call. It happened on a previous stay also. But not sure if it was my imagination.
One of the light and the sand timer in the men's sauna were broken during this stay. I was only told there were broken glass shards on the floor after I had been using it for awhile.
I was wrongly billed for WIFI usage even though my corporate rate allows for free internet. I had the bill corrected.
The first time I requested for lemongrass tea in my room, the drink tasted strangely plasticky. Subsequent orders tasted okay.
October 29, 2014
Rated 5 out of 5 by Buck56 Sukhumvit' serenity.....
Tucked away in a wonderful location across the road from the brand new Terminal 21 complex you will find a team of well trained and dedicated staff who are able to enhance your experience.
Weather for business or a relaxing holiday this is the place to stay.
The Sheraton has all the things you require
-well appointed rooms with great views
-a variety of places to eat
-value for money
-Great bars ,entertainment & terrific food options
-Quality spa and gym & pool area
Trust me -simply enjoy and you will be smiling as much as the staff do.
Very classy and a little old world
October 29, 2014