Rated 2 out of 5 by Lylie3 Lacking
Physically the hotel is lovely. But most of the staff was indifferent. They were polite but showed no warmth. Housekeeping staff did not close the curtains or turn down the beds at night. They did not replace empty items like tissue boxes.
At times there was only one concierge on duty and we had to wait a long time, even if for just a brief question. And there was no causal cafe where one could get lunch.
October 16, 2014
Rated 5 out of 5 by Olili My stay as meeting planner
I am very glad rto reconfirm that despite the exceed prices that I don´t really think are accurate for Spanish market and economy situation neither the country nor the film industry, this hotel keeps the standars expected
September 22, 2014
Rated 5 out of 5 by Raffinee1 Fabulous hotel in a beautiful place!
This place is outstanding. The staff are wonderfully attentive, and everything is beautiful. From the porter to the concierge, everyone was helpful, knowledgeable, and just lovely. I can't wait to return!
September 16, 2014
Rated 5 out of 5 by Melody60 Very Nice
Outstanding stay and service
September 16, 2014
Rated 5 out of 5 by Alexk12 beautiful hotel
great location, great view from the rooms. great food
September 10, 2014
Rated 5 out of 5 by gautamagg Excellent property, great service, very courteous staff!!!
My wife and I were looking for a relaxing fun holiday in San Sebastian and Hotel Maria Cristina could not have done a better job than what we were looking for. The staff was very friendly, the concierge helpful and the overall property was very pretty...
We did not eat at the restaurants as we wanted to explore local food but the food served looked very good. The only confusing part of the hotel is to figure out how to get there in a car and park your car. Despite having such a large property they use public parking which is a bit difficult to find. Nonetheless, I would highly recommend staying at this property
August 5, 2012
Rated 5 out of 5 by JABM Unbelievable Hotel
We spent 9 days at the hotel. We are a family of 2 adults and 4 children. We had a suite and a connecting room. The rooms were spacious, clean and modern. The service was impeccable. The concierge was amazing in guiding us through the city and surrounding areas. JoAnna and Ane at Concierge were wonderful in helping us with tours around the region including the French Basque areas. We were very happy with the overall facilities - Dry Bar (you have to try the Apple Martini Signature Drink), the Gym (top of the line exercise equipment), the restaurants (Tse Yang - Kids favorite and the Breakfast Buffet). We will be coming back and look forward to another worderful stay at HMC.
June 23, 2013
Rated 5 out of 5 by Alz355 Best concierge staff ever!
Ane and her staff are the best group of concierges we've found anywhere. They are friendly, courteous, and most importantly, knowledgeable about San Sebastian and the surrounding areas. We totally let them guide us to local restaurants, pintxos bars, out-of-town vineyards, and more...and they always hit the mark. They have spoiled us...because we know that we'll never get that kind of service again...unless we come back to this hotel! Thank you for making our vacation so special!
September 1, 2014