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About Starwood Preferred Guest

Preferred Guest
Gold Preferred
Platinum Preferred
Preferred Guest

The road to Gold status is easy. Simply enjoy a stay at Starwood Preferred Guest participating properties at least 10 times (or 25 nights) in a calendar year—a rewarding experience in itself. As a Gold Preferred member, you earn an enviable position in the program, with the right to earn more Starpoints® and access to a luxurious list of exclusive elite privileges.

Faster Free Nights. Elite Preferences. Good As Gold.

 

  • Earn Free Night Awards faster. Increase your rewards to 3 Starpoints for every eligible U.S. dollar spent -- a 50% bonus over Preferred Guests.
  • Enhanced Rooms. Rather than redeeming Starpoints for a better room, you’re entitled to an automatic room upgrade at check-in when one is available. An enhanced room includes rooms on higher floors, corner rooms, newly renovated rooms, or rooms with preferred views1.
  • 4 p.m. late checkout, when available2.
  • Complimentary weekday newspaper.
  • Gold Preferred Guest® special customer service telephone. Access number for reservations and information: 888-625-4990
  • Check-cashing privileges up to $3003.

Reward Opportunities Around The World

  • Free Night Awards with No Blackouts. Notably the richest redemption opportunity offered, this benefit assures your ability to redeem Starpoints any time you want to go. If there is a standard room available, it’s yours. And you can achieve a free night with as few as 2,000 Starpoints for Category 1 properties4. See details
  • Redeem for Flights. SPG lets you redeem Starpoints for airline tickets on hundreds of airlines - including most major carriers - with no blackout dates. Its complete flexibility avoids the frustrations of standard frequent-flyer award flights. See details
  • Airline Transfer Awards. Transfer Starpoints to more than 30 major airlines, most on a 1:1 basis. Plus receive a 5,000 Starpoint bonus when you transfer 20,000 Starpoints to miles5. See details
  • Cash & Points. Redeem Free Nights Awards using a combination of cash and Starpoints6. See details
  • Redeem for Room and Suite Upgrades. At participating hotels, where available, upgrade to a Specialty Room for a few as 1,000 Starpoints or a Suite for as few as 3,000 Starpoints7. See details
  • 5th Night Free. Redeem 4 nights at select properties and your 5th consecutive night is free8. See details
  • 50% off Rack Rate. Redeem 1,000 Starpoints for a 50% off regular rack rates certificate9.
  • Nights & Flights. Redeem Starpoints for airline miles and five free nights10. See details
  • Instant AwardsSM Redeem from an array of in-hotel indulgences. Ask about it at the hotel.
  • Partners. Redeem for products and services from our list of partners. View our partner list
  • MomentsSM Redeem for once-in-a-lifetime experiences. Go inside

Additional Benefits To Embrace

  • Buy Starpoints to achieve free nights, free flights or room upgrades faster. Buy Starpoints
  • Enjoy an exclusive 35% discount at more than 125 participating destinations worldwide, including Hawaiian resorts and European cities11.
  • Redeem Starpoints instantly online, over the phone or at the hotel.
  • Transfer Starpoints between accounts with members of the same household.
  • Enjoy Free Nights Even Faster - The Starwood Preferred Guest® Credit Card from American Express rewards you with 2 Starpoints per dollar at participating properties in addition to the 3 Starpoints you receive as a Gold Preferred member. Plus you can earn up to 25,000 bonus Starpoints.  Apply Now for an Instant Account.
Be a part of our extraordinary program
  • Subject to availability at check-in for the length of the stay, provided the room was not booked through a pre-paid third-party channel. Preferred Rooms do not include suites. This benefit is not offered at Aloft and Element properties.
  • Subject to availability at resort and conference center hotels.
  • Check-cashing privileges of $300 U.S. or equivalent per Eligible Stay at some Participating Properties, subject to local banking and foreign exchange regulations. As applicable, checks may be cashed in local currency only.
  • No blackouts applies to standard rooms only. Starpoints required for a free night range from 2,000 Starpoints for a weekend night in a standard room at a Category 1 hotel to 35,000 Starpoints for any night in a standard room at many Category 7 hotels. Category 7 properties that are all suites or villas require a higher Starpoint redemption.
  • 5,000 Starpoints® bonus is awarded only when 20,000 Starpoints are transferred as part of the same transaction and is based on airlines with a 1 Starpoint® to 1 mile conversion rate; equivalent bonus will be awarded in accordance with other airline conversion rates. A domestic ticket includes airfare only. Fees, taxes, and terms and conditions vary by airline. For a list of participating airlines, transfer ratios and full program details, go to www.spg.com. Participating airlines and transfer ratio are subject to change. Check with your frequent flyer program for details on redemption of airline miles.
  • Cash & Points required range from $25 and 1,200 Starpoints at a participating Category 1 property in Asia Pacific to $150 and 8,000 Starpoints at a participating Category 6 property. Offer is valid only at properties participating in the promotion. Cash & Points is offered at Category 1 and 2 hotels in Asia Pacific only. Cash & Points is not offered at Category 7 hotels. Black-out dates may apply. Rooms are for single or double occupancy; charges may apply for additional guests. Guest is responsible for all taxes and service charges affiliated with the award reservation. The USD cash component of this award is as listed. The USD amount will be converted to local currency when it is posted to the guest’s folio.
  • Number of Starpoints required for upgrade are per room/per night and range from 1,000 Starpoints for a room upgrade at a Category 1 property to 2,750 Starpoints for a room upgrade at a Category 7 property and 3,000 Starpoints for a suite upgrade at a Category 1 property to 35,000 Starpoints for a suite upgrade at a Category 7 property. Upgrade types may include larger rooms, a Club Room, Westin Guest Office ®, Corporate Club Room, Smart Room, a room on a floor that may include Club Lounge Services or Concierge Services, suites, or a room based on type of view or floor within the hotel. Types of rooms available varies by property. Category of upgrades and Starpoints needed for an upgrade are determined by each property and are subject to availability.
  • The free night offered with any Fifth Night Free Award applies only to the fifth consecutive night within the same stay and the same room for which that award was ordered. There will be no Starpoints refund or free night credit for any unused portion of a Fifth Night Free Award.
  • 50% Off Regular Rack Rates awards are subject to availability and are valid for a stay of five nights or less.
  • Members can redeem 60,000 Starpoints for 50,000 airline miles and five nights at a Category 3 property, or 70,000 Starpoints for 50,000 airline miles and five nights at a Category 4 hotel or resort. Nights & Flights redeemed must be made by calling your local Customer Contact Center at least 30 business days prior to the arrival date. This award is only offered with airlines with a 1 Starpoint to 1 Airline mile transfer ratio.
  • Discount is off or rack rate at participating resorts, based on availability at the time of reservation. Advance reservations are required.
  • Available in US only. To be eligible to receive 10,000 bonus Starpoints, you must make your first purchase with the Starwood Preferred Guest® Credit Card within one year of Card approval. Bonus Starpoints are for first-time Starwood Preferred Guest Credit Cardmembers only.

Complimentary Nights at Westin

Your last night is on us when you stay 3 or more nights at Westin Hotels and Resorts worldwide.   Learn More

Save 50% on Your Next Night

For every night you pay our regular rate, you'll get the next night at 50% off.   Save Now

Get an Instant Account

and earn up to 25,000 bonus Starpoints on your Starwood Preferred Guest® Credit Card.  Apply Now