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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

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About Starwood Preferred Guest


Pure Platinum.

Our highest level, Platinum, is reached after completing 25 eligible stays or 50 eligible nights in a calendar year. Eligible paid stays and nights and Award redemption stays and nights count toward elite status earning. As a Platinum member, you’ll receive all the benefits of Preferred, plus much more:

  • Three Starpoints per eligible US dollar spent, a 50% bonus over the Preferred level.
  • Upgrades to best available room at check-in, including Standard Suites.1
  • Your choice of a welcome gift with each stay. Choose from bonus Starpoints, continental breakfast (New Option!)2 or local amenities.
  • Club- and Executive-level privileges where available.3
  • Complimentary in-room Internet access.
  • 4 p.m. late checkout,4 so you can sleep in, relax by the pool or see more of the local area you’re visiting.
  • Access to Hotel’s Health Club / Gym where available5.
  • Guaranteed room availability when your room is booked by 3 p.m., 72+ hours prior to arrival.6
  • Our signature Platinum Concierge service7 at 888-625-4991 – always one call away to help you arrange just about anything regarding your visit. It’s service tailored to your needs.

New! SPG Nights Benefits

For Platinums Who Achieve 50 and 75 Nights Annually

SPG 50 Nights Benefit

  • Take an upgrade when it matters to you most. Receive 10 Suite Night Awards8 which can be redeemed for upgrades to suites and select premium rooms. Confirmed starting 5 days prior to arrival and subject to availability.

SPG 75 Nights Benefit

  • 4 Starpoints for every eligible US dollar spent – a 100% bonus over the Preferred level, and the richest earning bonus in the hotel industry.
  • Your24™ – have the flexibility of choosing your check-in. For example, check in at 9 p.m. and check out 9 p.m. day of departure.

SPG 100 Nights Benefit

Our highest level of service. Imagine having a single point of contact who can help make everything fall into place when you travel. That’s exactly the kind of personalized service SPG ambassadors provide. They handle everything from room preferences to restaurant reservations to special occasions. Just tell them what you need, and they’ll work to make it happen any day of the year.

Introducing SPG Lifetime Platinum!

The best things in life – for life. Never go below Platinum membership level when you achieve 500 eligible nights total and any 10 years of Platinum SPG status.

Get away. Your way.

  • Free Night Awards are available when you need them to be. That means if a standard room is available, it’s yours, even during holidays and big events. Cash & Points allow you the flexibility to redeem for Award Nights at most hotels and resorts worldwide using a combination of cash and Starpoints, starting at just 1,500 Starpoints and US$30.9
  • 5th Night Free. Redeem four nights at select hotels and resorts and your 5th consecutive night is free.10
  • Room & Suite Upgrades. Upgrade to a Specialty Room, where available, for as few as 1,000 Starpoints or a Suite for as few as 3,000 Starpoints.11
  • Instant AwardsSM Redeem Starpoints for an array of in-hotel indulgences. Ask about it at the hotel.

Make your Starpoints soar

  • Crossover Rewards™with SPG and the Delta SkyMiles®program. This changes everything: As an SPG Platinum member, earn 1 Starpoint for every dollar spent on eligible Delta flights. Plus, get additional flight benefits. If you’re a Delta SkyMiles Medallion® member, you’ll also earn 1 mile for every dollar spent on eligible room rates at Starwood hotels and resorts. Register now
  • SPG Flights gives you access to airline tickets on more than 350 airlines without blackout dates. Our airline transfer program allows you to convert Starpoints to frequent-flyer miles on over 30 major airlines, most on a 1:1 basis.12

Access like no other

  • SPG MomentsSM is your invitation to unforgettable experiences, including meet and greets with A-list artists and athletes, backstage concert passes, pro golf clinics and much more.
  • Partners - Redeem for products and services from our list of partners.

Additional benefits.

Running short for that dream trip? Well buy Starpoints to achieve free nights, free flights or room upgrades faster.

Earn Free Nights Even Faster: The Starwood Preferred Guest® Credit Card from American Express rewards you with Starpoints every time you spend on the Card. Apply Now

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  • Subject to availability at check-in for the entire length of the stay, provided the room was not booked through a pre-paid third-party channel. Specialty Suites such as, but not limited to, premium view, Presidential, Honeymoon, and multiple bedroom suites are excluded. This benefit does not apply to all-suite hotels. Best rooms are identified by each property and may not include upgraded Towers level accommodations unless Towers level accommodations were booked originally. The upgrade benefit is available for one room for the personal use of the Member only, regardless of the number of additional rooms purchased by the Member. This benefit is not offered at Aloft and Element properties.
  • If selected, the continental breakfast option is limited to the Member and one guest if that guest is staying in the same room as the Member.
  • This benefit is limited to the Member and one guest if that guest is staying in the same room with the member. Access to the Club Level when staying at Sheraton hotels or access to the Executive Level when staying at Westin or Le Meridien hotels is available, even when not staying on Club Level or Executive Level floor(s). Lounge access on these levels is not available if the lounge is at maximum capacity or if the lounge is closed for any reason. At Sheraton properties, access to the Club Level does not mean access to the Towers Level, even if there is no Club Level in the hotel and there is a Club Level in the Towers. Access to Towers Level is determined by each individual property.
  • Subject to availability at resort and conference center hotels.
  • This benefit is limited to the Member and one guest if that guest is staying in the same room with the member. Complimentary access to the health club/gym is limited to health club/gyms that are owned or maintained by the hotel. If the facilities are not part of the hotel, this benefit is not available.
  • Applicable to one standard room booked by 3 p.m. local time 72+ hours before day of arrival at participating hotels. Member must pay regular RACK rate. Black out dates apply. Not available at resorts. Room upgrade and Free Night Award redemption do not apply when this benefit is utilized. Minimum length-of-stay requirement must be met.
  • Available in English language only through an overseas telephone number (+65 6836 7357).
  • See complete program terms and conditions.
  • Cash & Points required range from $30 and 1,500 Starpoints at a participating Category 1 property to $275 and 15,000 Starpoints at a participating Category 7 property. Black-out dates may apply. Rooms are for single or double occupancy; charges may apply for additional guests. Bedding and smoking preferences are not guaranteed. Guest is responsible for all taxes and service charges affiliated with the award reservation. The USD cash component of this award is as listed. The USD amount will be converted to local currency when it is posted to the guest’s folio. Cash & Points room rates are not eligible for Starpoints.
  • The free night offered with any Fifth Night Free Award applies only to the fifth consecutive night within the same stay and the same room for which that award was ordered. There will be no Starpoints refund or free night credit for any unused portion of a Fifth Night Free Award.
  • Number of Starpoints required for upgrade are per room/per night and range from 1,000 Starpoints for a room upgrade at a Category 1 property to 2,750 Starpoints for a room upgrade at a Category 7 property and 3,000 Starpoints for a suite upgrade at a Category 1 property to 35,000 Starpoints for a suite upgrade at a Category 7 property. Upgrade types may include larger rooms, a Club Room, Westin Guest Office®, Corporate Club Room, Smart Room, a room on a floor that may include Club Lounge Services or Concierge Services, suites, or a room based on type of view or floor within the hotel. Types of rooms available vary by property. Category of upgrades and Starpoints needed for an upgrade are determined by each property and are subject to availability.
  • View a list of participating airlines, transfer ratios and full program details. Participating airlines and transfer ratio are subject to change. Check with your frequent flyer program for details on redemption of airline miles.
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