The first Monday of the month, the hotel's fitness facility is closed. Please contact the hotel for further information.
Connecting Room Policy
Connecting guest rooms are available within our Deluxe and Executive room types and can be arranged for a fee. Please include requests at time of reservation.
Extra Bedding Policy
It is our pleasure to provide extra beds upon request at an additional charge. During certain periods, extra bedding may not be available.
Family Plan Policy
Children who are 13 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Check-In & Checkout Policies
Early Arrival Policy
Check-in time is 3pm. Requests for early check-in are subject to room availability. If available, 50% of the first night's rate will apply for checking in before 3pm. In order to guarantee early check-in, guest will need to book the previous night.
Club Lounge Access Policy
With the exception of Cocktail Hours, guests must be 7 years of age or older to access the Executive Lounge. During Cocktail Hours guests must be 14 years of age or older. Additional adults will be charge a fee.
City Athletic Club Admittance Policy
Etiquettes and Regulations:
Food and beverage items are not allowed to be brought into any part of the City Athletic Club, including the swimming pool and sun-tanning area. If any food or beverage items are brought inside the Club, guests or accompanied visitors will be asked to take the items outside.
Please be advised that guests with tattoos are not allowed to access the sauna at the City Athletic Club.
Children under the age of 16 are not allowed to use the gymnasium or the sauna and are required to use the swimming pool locker rooms for changing and showering.
Children under the age of 12 must be accompanied by an adult to the swimming pool.
Children under the age of 3 (36 months) are not allowed in the main swimming pool (25m x 7.5m) and may only use the Jacuzzi.
Floating devices are not allowed in the pool. Guests may only use the equipped devices in the City Athletic Club.
Pets are not allowed.
Passport is required. A visa is not required for a tourist stay up to 15 days. Please contact the Republic of Korea Embassy for Visa requirement details.
Health & Well-Being Policies
All guest rooms are 100% non-smoking. A 200,000 KRW (200 USD) cleaning fee will be charged to any guest who violates the smoking policy.
Credit Card Policy
When making an instant purchase reservation, the guest in reservation must be the owner of the bank card provided for pre-payment of such reservation. The same bank card must be presented at the check-in upon arrival, otherwise the hotel is obliged to cancel the instant purchase reservation and offer accommodation at the best available rate, as well as request an alternative method of payment (we accept all major bank cards or cash).
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
A Message from Starwood Preferred Guest
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.