The Westin Bayshore, Vancouver
Important Notice Regarding Customer Payment Cards
Please go to www.starwoodhotels.com/paymentcardsecuritynotice for information regarding a recent payment card security issue
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
Alcoholic beverage service is restricted to those 19 years or older (with valid identification).
Age Requirement Policy
Guests must be 19 years or older with photo identification to check-in.
Check Cashing Policy
Check cashing services are available to guests 21 years of age and older.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees will be 50% of their remaining length of stay. Please contact the hotel for further information.
Early Check-in/Late Check-out Policy
Early check-in and late checkout are subject to availability upon request. Additional charges may apply.
Extra Bedding Policy
Rollaway beds are complimentary and can only be accommodated in Traditional King rooms, Deluxe King rooms, Premium King & Double rooms and Suites. They are not available in Traditional Double rooms and Deluxe Double rooms.
Family Plan Policy
Children who are 18 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
Please contact the hotel directly to purchase or redeem a gift certificate.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
One dog weighing up to 40 pounds is allowed in a guest room. Cats are not allowed. Guests are required to sign a pet policy waiver at check-in. A dog must be accompanied by an owner at all times—on a leash or in a crate—and may not be left in a room without an owner present. Dogs are not permitted in the hotel’s restaurants. Guests will be responsible for repairs of excess damage or if deep cleaning is required. If damage is discovered after checkout, the credit card on record will be charged.
Credit/Debit Card Policy
Cash and debit cards are not accepted at check-in; a credit card must be presented. A credit card will be authorized at check-in for the amount of your stay plus tax and a deposit of 80 CAD per night to cover incidentals. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Guests may settle their bills with any method of payment, including cash or debit card, at checkout. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution; the hotel will not be responsible for any resulting fees or charges. Guests booked under a group rate can still guarantee their reservation with cash or a debit card at check-in.
For same-day reservations, third-party authorization forms and third-party payments are not accepted. Guests must present actual credit cards to be charged at check-in.
As part of the Breathe Westin® program, we are a smoke-free hotel. All guest rooms, suites, and public spaces inside the hotel are 100% smoke-free. Designated outside smoking areas are available. Registered guests who smoke in a guest room or suite may be liable for an additional fee of $200 CAD so that the room can be sufficiently cleaned and readied for the next guest.
Multi-Unit Suite Policy
To book a multi-unit suite, please contact the hotel reservations office directly to confirm a reservation. Multi-unit suite reservations require pre-blocked, connecting rooms and can only be booked directly with the hotel.