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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

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Sheraton Dammam Hotel & Towers

  • 1st Street,
  • P.O. Box 5397
  • Dammam,
  • 31422
  • Saudi Arabia
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older to reserve a room. Photo ID is required.

Sheraton Dammam Hotel & Towers
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Sheraton Club Lounge

Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Hotel Policies

3:00 PM     3:00 PM

Disability Accessible Policy

One accessible guestroom is offered; all public areas are wheelchair accessible. Accessible hotel entrance is provided by concierge service.  Wheelchair use is free of charge and may be requested through the in-house clinic or concierge service.

Alcohol Policy

Alcohol is strictly prohibited.

Age Requirement Policy

Guests must be 18 years or older to reserve a room. Photo ID is required.

Check Acceptance Policy

Traveler's checks are accepted. Personal checks are not accepted.

Connecting Room Policy

Request for connecting room must be included in the reservation. The reservation must also be guaranteed.

Early Departure Policy

Early Departure fees only apply for restricted rates (e.g. 3rd party bookings, pre paid rates, etc.). All guests staying on such rate plans will be charged an early departure fee equal to the room night/nights not stayed or utilized per the original reservation. Early departure fees are not applied for other bookings on normal unrestricted rates. Please contact the hotel for further information.

Crib Policy

As per a new international law, we can no longer provide blankets, bumpers or pillows along with the cribs. If guests wish to have these items they will need to provide their own.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Gift Certificate Acceptance Policy

All Starwood approved gift certificates are accepted at this hotel (e.g. SPG, StarChoice, etc.). Please contact the hotel for further information.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

Check out time is 3pm. For late checkouts before 6pm, the fee will be equal to 50% of the nightly room rate plus tax. Checkouts after 6pm will be charged one night’s room rate plus tax.

Food & Beverage Policy

No outside food or beverage items are allowed in the premises of the hotel.  All food and beverage items can be ordered from our outlets in the hotel.  Please contact the hotel for further information.

Pet Policy

Pets are not allowed.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Hotel accepts major credit cards and cash as a form of payment. Major foreign currencies are also accepted. Personal checks are not accepted. For guests booked through local companies with pre-approved lines of credit, the hotel bill may be settled through their company.

Any non-guest wishing to pay for a guest in the hotel must submit an authorization form for a third party credit card or bank transfer.

Smoking Policy

Smoking and non-smoking rooms are available. Smoking is not allowed in the public areas of the hotel. Please contact the hotel for further information.

Visa Policy

Per local law, the hotel does not arrange visit Visas. All travelers’ visits must be sponsored by a local Saudi Arabian company.

Voucher Acceptance Policy

Travel agent vouchers are not accepted.

Waitlist Policy

Hotel does not offer a waitlist.