Sheraton Senggigi Beach Resort
Wheelchair Accessible Room Policy
Please contact the resort directly if a wheelchair accessible room is required.
Alcoholic beverage service is restricted to those 17 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with valid photo identification to reserve a room.
Check Acceptance Policy
Personel checks are not accepted.
Connecting Room Policy
Connecting rooms are available and are subject to availability at check-in.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Deaparture Policy
Early departure fees are applicable if guests depart the hotel prior to their confirmed departure date. To avoid any penalty, please contact the hotel at least 48 hours prior to the confirmed date of departure. Certain rate plans may require a minimum number of nights to qualify for special rates and inclusions.
Early Arrival Policy
Please note the following information regarding early arrivals:
- Check-in between 5am and 9am is subject to a night's room charge.
- Check-in between 9am and 12pm is subject to a charge of 50% of one night.
- Check-in between 12pm and 3pm is complimentary yet subject to availability.
Extra Bedding Policy
A maximum of one additional rollaway bed per room is permitted. Additional charges apply. Additional charges for rollaways are inclusive of breakfast.
Family Plan Policy
Up to 2 children who are 12 or younger are permitted and sleep for free in the existing bedding of a room shared with a paying adult.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, national identification card, passport, and/or proof of age card.
Late Checkout Policy
Checkout time is 12pm. Late checkout is subject to availability and the following fees:
- From 12pm to 6pm: 50% of room charge
- After 6pm: one night's charge
Pets are not allowed.
The resort features smoking and non-smoking guest rooms. Smoking is permitted in bars and in designated sections in some restaurants. Other public areas in the resort are smoke-free.