Guests must be 18 years or older with photo identification to reserve and to check-in to a room.
Extra Bedding Policy
Rollaway beds are available. Daily fee applies.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee of one night’s room and tax will be imposed on guests departing prior to their scheduled departure date. Guests may change their departure date upon check-in without penalty.
Please contact the Front Desk to reserve TDD equipment and for wheelchair rental and availability.
Alcoholic beverage service is restricted to those 16 years or older.
Pets are not allowed.
Please note the following indoor swimming pool policies:
After 3 pm, children under 16 years of age are not permitted.
All guests are kindly requested to use a bathing cap and suitable footwear.
Excessive noise is not permitted in and around the swimming pool.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. Smoking is permitted in the outside areas of the hotel. Please contact the hotel for further information.
Check Acceptance Policy
Personal checks are not accepted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by the bank or financial institution and the hotel is not responsible for any resulting fees or charges. In addition, valid ID matching the card is required at the time of payment.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
Valid gift certificates are accepted at the hotel. Please contact the reservations department (firstname.lastname@example.org) to purchase or redeem a gift certificate.