Sheraton Haikou Resort
Disable Accessible Policy
Disablity accessible rooms are available by request.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Connecting Room Policy
Connecting rooms are available on a request basis only—upon making a reservation or at check-in—but are subject to availability at check-in. They cannot be guaranteed or confirmed in advance.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Arrival Policy
We are pleased to accommodate early arrival, subject to availability. Please make your request as early as possible to ensure availability. To guarantee early arrival prior to 2pm, the room must be booked for the prior night.
Late Checkout Policy
We are pleased to accommodate late checkout upon request. Guests will be charged for a half-day if checking out between 12pm and 6pm. For checkouts after 6pm, one night's room rate will apply.
Private car transportation: Advanced reservation, amendment or cancellation is requested at least 24 hours prior to arrival. Full charge will be applied in case of late cancellation or no show. The resort reserves the right to adjust the price without prior notice.
The resort does not accept pets at this time. Only service animals are allowed.
The resort accepts cash, credit cards, local company checks, bank transfers, and Alipay as forms of payment.