Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
ID Requirement Policy
For security purposes, valid photo identification is required at check-in. Acceptable forms include a resident card or passport. Photo identification must also match the name that is on the reservation.
Pets are not allowed.
All visitors to China are required to have a visa and must present their passports upon check-in. Please contact the hotel for further information.
Health & Well-Being Policies
As of June 1, 2015, smoking is no longer permitted within guest rooms and the rest of the hotel premises, in accordance with Beijing Tobacco Control Regulations. Smoking is allowed only at designated smoking areas outside the hotel building.
Credit Card Policy
The hotel does not accept third party credit card payment due to Bank of China regulations. Only bank transfers will be possible as a mode of third party payment. Please contact the hotel for further information.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.