For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
A room on the lobby level is wheel chair accessible, and the front office staff is ready to assist disabled visitors.
Guests must be at least 18 years of age to consume alcohol.
Connecting Room Policy
Sixteen connecting rooms at the hotel with varying bedding options are available on request, but cannot be confirmed at the time of booking.
Dress Code Policy
While swimming trunks, beach wear, and shorts are acceptable during the daytime around the hotel, the hotel requires guests to dress appropriately for dinner in the restaurants:
- For Gentlemen: Long pants, closed shoes, and t-shirts with a collar or shirts.
- For Ladies: Smart casual wear, including trousers, skirts, or dresses.
Late Checkout Policy
Late check-out (past 12pm, or noon) is subject to availability and an applicable charge for all guests, with the exception of Gold and Platinum SPG members who have complimentary late check-out until 4pm.
Maximum Occupancy Policy
Maximum occupancy varies by room type; please note the following:
- Deluxe Rooms: Maximum occupancy of two adults and two children below the age of 12 years, or three adults
- Deluxe Suites: Maximum occupancy of two adults and two children below the age of 12 years, or three adults
- Royal Suites: Maximum occupancy of two adults and two children below the age of 12 years, or three adults
- Executive Rooms: Nirvana rooms have a maximum occupancy of two adults. Please note that children below 12 years of age are not allowed in the Nirvana wing.
- Nirvana Royal Suite: Maximum occupancy of two adults. Please note that children below 12 years of age are not allowed in the Nirvana wing.
Pets are not allowed within the hotel.
在您登记入住时，将从借记卡和信用卡中授权扣除您的住宿费用及杂费。 此授权金额将保留至您退房离店，届时将收取您在住宿期间所使用的实际费用金额。 在您离店之后，该授权金额可能会需要最多 30 天时间由您的银行或金融机构公布，酒店将不承担任何由此产生的费用或收费。
Credit cards, with the card holder present, are accepted. Cheques are not accepted.
While no entry visa is required from EU nationals, a passport is required.