Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
All room classes feature connecting rooms. To guarantee availability, requests for connecting rooms must be made in advance. Please contact the resort directly at email@example.com to make arrangements.
Extra Bedding Policy
The resort is pleased to offer additional beds in all rooms for a fee. Complimentary baby cots are available upon request.
Family Plan Policy
Children up to 12 years old sleep for free in a guest room's existing beds. Guests over 12 years old will be charged as an adult.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Regole per il check-in e il check-out
Early Arrival Policy
We are pleased to accommodate early check-ins at the resort on a complimentary basis, subject to availability on the day of arrival.
To guarantee an early check-in before 10am, the full nightly rate will apply. To guarantee an early check-in between 10am and 2pm, 50% of the nightly room rate will apply. Please contact the resort directly via email at firstname.lastname@example.org with all early departure requests.
Early Departure Policy
Guests departing prior to their scheduled departure date as confirmed upon check-in will be charged for the full length of their stay.
Late Checkout Policy
We are pleased to accommodate late checkouts for an additional charge. For late checkouts between 12pm to 6pm on the day of departure, an additional 50% of the nightly rate will apply. For late checkouts after 6pm, an additional full night’s rate will apply.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Pets are not allowed.
Use of the pool is reserved exclusively for guests of the resort.
Cambodian visas for most nationalities can be arranged in advance or upon arrival. Please check with your travel agent or nearest Cambodian Embassy for latest requirements for Cambodian Visas.
Regole in materia di salute e benessere
The resort has a non-smoking policy throughout all of the public indoor areas. Smoking is permitted in the public outdoor areas and designated smoking guest rooms.
Regole relative ai pagamenti
We regret that personal cheques are not accepted as a form of payment. Cheque cashing services are available to guests who present valid identification. Per Cambodian banking regulations, the resort does not accept traveller’s cheques.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
We are pleased to accept gift vouchers as form of payment at the resort. To use a gift voucher, guests are asked to make their reservation stating the voucher number.
Please note, gift vouchers are void after their stated validity date and may not be redeemed for cash, divided across multiple stays, or applied towards the value of other products or services at the resort. Any charges made beyond the value of the voucher require payment at the time of checkout.
Un messaggio da Starwood Preferred Guest
Start your day with our Signature Breakfast, and enjoy traditional café classics enlivened with a modern twist. Along with our complementary Eye Openers, these distinctive offerings awaken the senses with an infusion of local flavours.
Le Méridien Hub, our innovative hotel lobby concept, is a coffeehouse-style gathering place for creative minds. Enjoy an illy espresso crafted by one of our Master Baristas, or indulge in an éclair while discovering a playlist curated by French bossa nova band “Nouvelle Vague.”
With our Unlock Art™ programme, keycards unlock more than just doors; our partnerships provide access to leading contemporary culture centers in every destination. In the evening, join us for Le Méridien Sparkling, a cocktail ceremony inspired by the traditional European aperitif hour.