Free-Form Pool Renovations: April 22, 2017 - July 31, 2017
From April 22, 2017 until July 31, 2017, the resort's free-form pool area will be unavailable due to renovations. The Lagoon Pool and kids area will remain available. During this time, all other facilities in the resort will remain available. Please contact the resort for further information or visit: http://bit.ly/LMPhuketPoolRenovation2017.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms may be requested subject to advance notice and availability. Available for connection are king and twin rooms; suites do not offer a connecting option.
Extra Bedding Policy
If a rollaway bed is required for children up to 12 years of age a nightly fee will apply. Deluxe and Deluxe Pool View Rooms can accommodate a maximum of 1 extra bed or baby cot per room. Deluxe Ocean View Terrace Rooms can only accommodate a crib. All remaining guest rooms and suites cannot accommodate extra bedding.
Family Plan Policy
Children 13 years and older are charged as adults, and an extra person charge per room will apply. Children 5 to 12 years of age stay for free when using existing bedding and receive discounted meals. Children 4 years of age and under eat free. If an extra bed is required for a child, a nightly fee applies. Baby cots are complimentary.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Guaranteed early arrivals are subject to availability and additional costs and may be requested no more than 7 days prior to arrival and no later than 24 hours prior to arrival. Normal check-in time is 3pm. Please contact the hotel for further information.
Early Departure Policy
An early departure penalty will apply for guests who do not complete their entire stay. The guest will be charged the entire stay of the initial reservation. Please contact the hotel for further information.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Guaranteed late check-outs or additional nights are subject to availability. Additional fees may apply.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Babysitting/Child Care Policy
Babysitting services are subject to availability. Requests must be confirmed at least 24 hours in advance. Additional terms and conditions may apply. Please contact the resort directly for additional information, pricing and availability.
Pets are not allowed at the resort.
Tourists from many countries may enter Thailand with visa on arrival for a maximum of 30 days. Business guests require a non-immigrant visa from the Thai embassy in their home country.
Health & Well-Being Policies
As mandated by Thai law, smoking is not allowed in enclosed air-conditioned areas or restaurants. However, there are several designated areas around the resort as well as guest rooms where smoking is permitted.
Travellers or personal checks are not accepted.
Credit Card Policy
To minimize credit card fraud, the resort employs a third party fraud prevention operator to audit all payment transactions. Please be advised that the credit card used for reservation deposits or pre-payments and its owner are required at check-in. In the absence of the card owner, the following documents are required at check-in:
Fully completed Credit Card Authorization form with the card owner’s signature.
Photocopy of the front and back sections of the credit card with the credit card owner’s signature.
Photocopy of the first page of the credit card owner’s passport and signed by the credit card owner.
Proof of transaction and/or invoices for pre-payments via virtual credit cards is mandatory.
The hotel reserves the right to deny check-in or offer an alternative payment method if the above requirements are not completely fulfilled. The hotel has an obligation to alert authorities of any suspected fraudulent credit card use.
Please contact the resort for additional information.
Credit/Debit Card Policy
The resort does not accept debit cards as a method of guarantee or payment prior to arrival. Debit cards are accepted as a method of payment upon checkout only. Please contact the resort for further information.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
Only gift certificates issued from our resort will be accepted. Booking can be made through in-house reservations. A photocopy of the gift certificate must be mailed or faxed to our reservation desk.
A Message from Starwood Preferred Guest
Start your day with our Signature Breakfast, and enjoy traditional café classics enlivened with a modern twist. Along with our complementary Eye Openers, these distinctive offerings awaken the senses with an infusion of local flavours.
Le Méridien Hub, our innovative hotel lobby concept, is a coffeehouse-style gathering place for creative minds. Enjoy an illy espresso crafted by one of our Master Baristas, or indulge in an éclair while discovering a playlist curated by French bossa nova band “Nouvelle Vague.”
With our Unlock Art™ programme, keycards unlock more than just doors; our partnerships provide access to leading contemporary culture centers in every destination. In the evening, join us for Le Méridien Sparkling, a cocktail ceremony inspired by the traditional European aperitif hour.