Connecting rooms are available by request and subject to availability.
Extra Bedding Policy
An extra bed must be requested in advance and is subject to availablity. The charge per bed, per night is CNY 450 plus 10% service charge and 6% VAT.
Guests 13 years or older are charged as adults. Maximum occupancy in all guest rooms is three adults.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Hotel does offer a waitlist. Contact hotel directly.
Check-In & Checkout Policies
Early Arrival Policy
We are pleased to accommodate early arrivals. For arrivals before 8am, a full night’s room rate will apply. Half the regular room rate will be charged for guests checking in between 8am and 3pm. Guests wishing to guarantee early arrival in advance will be charged a full night's room rate. These rates are in addition to the nightly rate and subject to taxes.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the hotel for further information.
For security purposes, valid photo identification is required at check-in. Every Chinese citizen must present a Resident Identity Card (Jumin Shenfenzheng). Other forms of identification, including Chinese passports and driver’s licenses, will not be accepted.
Children under 16 years of age must present an identification card or Hu Kou Ben document at check-in.
Late Checkout Policy
Guests checking out between 12pm and 6pm will be charged 50% of one night's room rate. Checkout after 6pm incurs a charge of 100% of a one-night room rate. Subject to availability.
The hotel has three accessible guest rooms available, two of which are non-smoking rooms. These guest rooms are equipped with sensory light access for hearing impaired guests, handrail setup, alarm system and are wheelchair accessible. Wheelchair is available at the property and can be obtained through the Concierge. Wheelchair is for use within the property only.
Pets are not allowed except guide dogs with prior approval by the hotel.
Health & Well-Being Policies
Smoking is no longer permitted within guest rooms and the rest of the hotel premises, in accordance with Beijing Tobacco Control Regulations. Smoking is allowed only at designated smoking areas outside the hotel building.
Check Cashing Policy
Personal checks are not accepted. American Express Traveler's checks are accepted, with valid identification. Other conditions may apply.
Credit Card Policy
Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements.
Hotel accepts payments of cash, credit card, traveler's checks with valid identification, and bank transfers. Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements.
A Message from Starwood Preferred Guest
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.