Announcements
Special Conditions
Currency Fluctuations
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Hotel Policies
Accessible Policy
Accessible rooms are only available in Art Deco Deluxe Rooms. In order to confirm an accessible room, please contact the hotel directly. Wheelchairs and TDD equipment can be arranged through the concierge.
Age Requirement Policy
All guests of the hotel must be 18 years old to check in. We request that minors be accompanied by an adult.
Cheque Cashing Policy
Cheques are only accepted from bank accounts held in France. Guest must have a cheque guarantee card. Traveller’s cheques are accepted for payment or exchange. Guest must show valid passport for the transaction.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Credit Card Policy
In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.
Dress Code
The dress code throughout the hotel, including the Bar Les Heures and La Scene restaurant, is smart casual.
Early Departure Policy
An early departure penalty will apply for all pre-paid reservations.
Early Arrival Policy
To guarantee a room for arrival before 2pm, we request that you book one night in advance.
Extra Bedding Policy
It is our pleasure to provide extra beds upon request for children under 12 years old. For children over 12 years old or adults, a 80 EUR fee per night will be applied.
Cribs are provided upon request (free of charge). Hotel does not provide blankets, bumpers or pillows with our crib. Guest must bring their own.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Acceptance Policy
Hotel accepts gift certificates. For reservations please contact the General Manager's office at (33)(1) 53 23 78 89.
ID Requirement
Please present a valid passport or ID card at check-in.
Maximum Occupancy Policy
A maximum of three persons per room is allowed, children included. Please contact our hotel directly if you wish to have more than three (including children) in a room.
Pet Policy
The hotel is delighted to welcome pets to the property. We permit one pet below 18 kg (40 lbs) per room. Above this limit, approval from the General Manager is required
We ask that all pets are kept on a leash when outside the room, and do not permit pets in the hotel's meeting rooms or restaurants. Guests are required to sign a liability waiver at check-in and are responsible for any injury, damages or disturbances caused by their pet
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Payment Policy
All services must be paid for at the time the service is rendered or upon check-out. We are pleased to accept cash and all major credit cards.
Third Party Credit Card – A non-guest wishing to pay for a guest in the hotel must fax a credit card Authorization form (which can be provided by the in-house reservation) prior to the guest’s arrival. Please specify which charges can be charged to the credit card.
Cheque – Cheques are only accepted from bank accounts held in France. Guest must have a cheque
guarantee card. Traveller’s cheques are accepted for payment or exchange. Guest must show valid
passport for the transaction.
Direct Bill – All direct billing must first be approved by our Accounts Department. The company to be invoiced must send a fax to the hotel with request of invoice. Please specify on the fax which charges should be invoiced back.
Smoking Policy
The hotel is 100% smoke free. Guest will be available to smoke on the hotel's patio.