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Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

Специальные условия

Children Age Requirement

We are pleased to accommodate families; however, children under 10 years of age are not permitted in the resort. Please contact the resort directly for more information.

Правила отеля

14:00     12:00

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Check Policy

The resort does not accept personal checks as a form of payment or provide check cashing services.

Правила предоставления смежных номеров

Смежные номера не предоставляются.

Колебания курсов валют

Цены, указанные в долларах США, подтверждаются при оплате наличными или дорожными чеками. Оплата по кредитной карте в отеле взимается в местной валюте по курсу на день прибытия. Операции по конвертированию валют осуществляются банками или компаниями-эмитентами кредитных карт без участия отеля и подвержены колебаниям валютных курсов.

Dress Code

Casual wear is permitted for breakfast and lunch. Smart casual, no jeans or sandals, is required for dinner.

Early Departure Policy

Refunds will not be paid in the event of an early departure.

Early Arrival Policy

Early check-in is subject to availability and will be charged the Best Available Rate for the day.

Extra Bedding Policy

The resort provides extra beds for a fee. A maximum of one extra bed is permitted per Bedouin Suite. Please contact the resort for further information.

Facility Use Policy

The use of the main pool and spa facilities (steam room, jacuzzi, sauna and gymnasium) is free of charge for inhouse resort guests.

Family Plan Policy

All Bedouin Suites are designed to accommodate a maximum of three adults, including one extra bed for the third person. Up to two extra beds are allowed in Emirates and Royal Suites, and up to three extra beds are allowed in the Presidential Suite. Children under 10 years of age are not allowed in the resort. Children older than 10 are considered adults and are charged the adult price.

Gift Certificate Policy

Gift Certificates may be redeemed, subject to resort availability, if compliant with the validity and terms and conditions of the certificate.

ID Requirement

All room occupants must provide a valid passport or national ID upon check-in. Driver's license is no longer accepted.

Late Checkout Policy

We are pleased to offer late checkout subject to availability for an additional fee. For late checkouts up to 4pm a charge of 50% of the total room rate will apply. For checkouts after 6pm, the full daily room rate will apply.

Ramadan Month Policy

During Ramadan Month, alcohol will only be served in public areas between 7pm and 1am daily. Also, there will be no meal services in the lobby or The Terrace Bar during the day. All other restaurant service times will remain unchanged.

Pet Policy

Pets are not allowed on the resort premises.

Правила в отношении кредитных и дебетовых карт

Авторизация кредитных и дебетовых карт производится в ходе регистрации на сумму, покрывающую пребывание гостя и дополнительные расходы. Авторизация блокирует средства до выезда, во время которого взимается сумма, потраченная непосредственно в ходе пребывания. Разблокирование авторизованных средств вашим банком или финансовым учреждением может занять до 30 дней с момента выезда; отель не несет ответственности за банковские комиссионные или сборы.

Payment Policy

Advance bookings require payment of a deposit equal to the charge for the first night's stay and will not be confirmed until receipt of such payment. The rate for the total stay must be guaranteed by credit card or paid in full before arrival. Such amounts may be forfeited in the event of cancellation, amendment or failure to check in on the specified date, in accordance with the terms and conditions.

Pool Policy

Resort pools do not have lifeguards. Use of the pools is at the swimmers own risk.

SPG Participation Disclaimer

All rooms at Al Maha Desert Resort & Spa, Dubai are villas; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.

Smoking Policy

All indoor public areas are strictly non-smoking.

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