Outdoor Pool Closed: October 14, 2016 – April 15, 2017
From October 14, 2016 through April 15, 2017, the seasonal outdoor pool is closed. Please contact the hotel for further information.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Dogs are allowed in specified rooms. A fee of 75 USD per stay will be charged for dogs that weigh more than 40 pounds. A guest must sign a pet waiver at check-in. Dogs cannot be left unattended in guest rooms and are not allowed in Club Level rooms. Cats are not allowed. Service animals are exempt. The hotel reserves the right to charge a guest’s credit card for excessive cleaning or damage repairs.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel for further information.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $50 per day.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Purchase Order Acceptance Policy
Purchase orders are accepted and must be submitted to the accounting department prior to arrival.
A Message from Starwood Preferred Guest
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.