Sheraton Qiandao Lake Resort
Announcements & Policies
Please contact the Guest Service Center for wheelchair rental and arrangements. Accessible guest rooms are available. Special room amenities and setup in both the guestroom and bathroom are available. Wheelchair access is available in hotel public areas.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 16 years or older with photo identification to reserve a room. Guests under 16 years of age must be accompanied by and adult. Valid forms of identification are a Chinese ID, Passport or HK/Macau Permit.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a maximum of 4000 RMB per stay.
Connecting Room Policy
The hotel has a limited number of connecting room. Please inform the hotel reservations department for any connecting room requests and for special arrangements. Connecting rooms are subject to availability.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Pets are not allowed.
The resort accepts bank transfers, Alipay and credit cards as forms of payments. Credit card holder must be present at check-in in order to accept a credit card for payment.
Credit card authorization forms are accepted. Please contact the resort directly to make arrangements. Only international cards, VISA, Mastercard and American Express are accepted. Unionpay is not accepted.
This hotel has dedicated smoking and non-smoking floors. Please contact the hotel for further information.