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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

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Four Points by Sheraton Sandakan

  • Sandakan Harbour Square
  • Sandakan,
  • 90000
  • Malaysia
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Four Points by Sheraton Sandakan
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Special Conditions

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.

Hotel Policies

2:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Cheque Acceptance Policy

Personal cheques are not accepted as a method of payment.

Connecting Room Policy

Requests for connecting rooms are subject to availability. Please contact the hotel prior to arrival if connecting rooms are required.

Currency Policy

The Four Point by Sheraton Sandakan Hotel trades in Malaysian Ringgit and is pleased to exchange U.S. dollars to local currency per daily rates fixed by the hotel (subject to rate fluctuations). Please note that credit card charges are subject to additional currency conversions by your bank and may have an effect on the final amount charged to you.

Early Arrival Policy

Check-in time is 2pm. Check-in prior to 2pm is subject to availability. To guarantee early check-in prior to 12pm, please reserve the previous night.

Extra Bedding Policy

We are pleased to allow a maximum of one additional bed per room with applicable charges. The extra bed charge is subject to government tax and service charge.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

ID Requirement

We require official identification in the form of a passport or national ID for every registered guest. Certain promotions or specific rate schedules may also require photo identification for verification.

Late Checkout Policy

Standard checkout time is 12pm. A fee of half the nightly room rate will be charged for late checkouts up to 6pm. After 6pm, one night's full room rate will be charged.

Occupancy Policy

A maximum of 2 adults and 2 children (under 12 years of age) are allowed per room.

Pet Policy

Pets are not allowed on the hotel premises.