The Westin Resort Nusa Dua, Bali
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Seclusion Day Information: March 28, 2017
Nyepi, known as the “Day of Silence,” marks the celebration of the Balinese New Year in the Hindu Lunar calendar. A spectacular procedure of ceremonies, parades of great bamboo monsters, and fireworks occur on the Eve of Nyepi, followed by a day of total silence and seclusion. The community strongly believes that if the island is silent and dark, the bad spirits will leave and the new year will start in peace. During Nyepi, from 6am until 6am the next day, the island stops. Nobody is allowed in the streets, lights are turned off, and the international airport is closed.
Nyepi will fall on Tuesday, March 28, 2017. Please note that check-in and checkout will not be possible on Nyepi Day, and Ngurah Rai International Airport (DPS) will be closed. Some of the resort facilities will operate as usual; however, there will be no transportation services to and from the resort. All television channels will be switched to in-house movies due to broadcast silence. Lights will be dimmed inside and there will be no outdoor lighting. Our pools, garden areas, and some restaurants will still be accessible, except for the beach.
We kindly invite you to respect this sacred day and observe these restrictions. Normal activity in Bali will resume at 6am on Wednesday, March 29, 2017.
Compulsory New Year's Eve Dinner: December 31, 2016
On December 31, 2016, there is a compulsory New Year’s Eve dinner for all guests staying over on this date. Rates start at 830,000 IDR per adult and 399,000 IDR per child (8 to 12 years of age) plus taxes. Guests are required to pay the additional charges directly to the resort upon arrival. For more information, please contact the resort at Reservation.firstname.lastname@example.org.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Age Requirement Policy
Guests must be 17 years or older with photo identification to reserve a room.
Check Acceptance Policy
Personal checks and traveler’s checks are not accepted.
Connecting Room Policy
Connecting rooms are available and are subject to availability upon check-in.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date.
Early Arrival Policy
Early arrivals are subject to availability. Please note the following fees:
- Between 12pm and 3pm: 25% of the daily room rate
- Between 9am and 12pm: 50% of the daily room rate
- Before 9am: 100% of the daily room rate
Family Plan Policy
Children under 12 years of age sleep free in existing bedding. Double-Double Room: the resort accepts 2 adults and 2 children under 12 years of age in existing bedding. King Room: the resort accepts 2 adults plus 1 child under 12 years of age in existing bedding. In order to have 2 adults plus 2 children, an extra bed is required and fees apply.
Gift Certificate Acceptance Policy
Advance reservations are required. Confirmation is subject to availability and a copy of the gift certificate should be faxed to the reservation department for validation prior to arrival. The original certificate must be presented at check-in.
Late Checkout Policy
Late checkouts are subject to availability. Please note the following fees:
- Between 12pm and 3pm: 25% of the daily room rate
- Between 3pm and 6pm: 50% of the daily room rate
- After 6pm: 100% of the daily room rate
Parties, loud noises, and disturbances to other guests are not allowed in guest rooms at any time or in resort facilities after 10pm.
Pets are not allowed.
- Invoice to a Company - A Proforma invoice will be issued and payment should be made in advance prior to check-in.
- Bank Transfer - A Proforma invoice will be issued and payment should be made in advance prior to check-in to our company bank account.
- Credit Card Advance Payment - an authorization form will be required to be completed and sent to our reservation team prior to arrival. In addition, a copy of the passport and credit card is required to be sent to our secured fax line: (62)(361) 772049
- Traveler’s Checks - Passport and signature of the guests will be required for verification.
Please contact the resort in advance to arrange alternative payment.
A valid Visa is required at check-in for guests from most countries. Please check Visa requirements before arrival.
Voucher Acceptance Policy
Vouchers are accepted.