Sheraton Bijao Beach Resort
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older to reserve a room and present a valid photo ID at check-in.
The resort does not accept personal checks for payment or provide check cashing services.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
If a guest must depart prior to their scheduled departure date, the remaining nights will be charged. For more information, please contact the hotel.
Early Arrival Policy
Early check-in is subject to room availability upon arrival. An additional fee will be charged for a check-in before 3pm hotel time.
Extra Bedding Policy
Rollaway beds and cribs are complimentary during your stay and are subject to availability. Restrictions may apply to specific room types.
Family Plan Policy
A maximum of two adults and two children under 12 years old can be accommodated in our guest rooms. Children five years and under sleep free with parents in existing room. Additional charge of 50 USD applies for children between 6 to 11 years old sharing a room with their parents. Extra person rates and special conditions apply for children 12 years and older.
Late Checkout Policy
An additional charge of USD $50 will apply to confirm checkout after 12pm hotel time. Late checkout is subject to availability upon departure. Restrictions may apply.
The following services are included in the rate:
- Breakfast, lunch, dinner and snacks
- All alcoholic and nonalcoholic drinks in our selected bars and restaurants
- 24-hour Room Service (Additional Charge)
- Use of gym
- Use of the tennis courts
- Table games coordinated by our activities department
- Bellboy and waitress gratuity
- Government taxes and service charge
- Kids Club (ages 4 - 11 years)
- Teens Club (from 12 years)
- Nightly Shows
The following are not included in the rate:
- Laundry/Dry Cleaning Services
- Golf and snacks at golf course
- Motor Sports
- Telephone Calls
- Basic Medical Assistance
- To-go box lunches
Please contact the resort for further information.
Pets are not allowed.
The hotel may enforce special event policies over high demand dates such as holidays, sporting events, annual festivals, or other citywide events.
A deposit is required to cover potential incidental charges (telephone calls, in-room movies, laundry, etc.) upon check-in. Any remaining unused balance will be refunded to the guest upon checkout.
The resort is 100% smoke-free. Designated smoking areas are located outside the resort.