The hotel is pleased to offer connecting rooms. Please contact the hotel directly as early as possible to ensure availability.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Departure Policy
Early departures can be accommodated upon request. However, an early departure fee may be imposed on a guest departing prior to the scheduled departure date that was confirmed at check-in. Early departure refunds are not possible for reservations secured at a pre-paid rate. For pre-paid rates, all rules agreed upon at the time of booking still apply. Please contact the hotel for further information.
Current, valid photo identification is required at check-in. Acceptable forms include:
Chinese citizens: Resident Identity Card, Hu Kou Ben, Military Identification
Hong Kong and Macao residents: Travel Permit to Chinese Mainland
Taiwan residents: MTP
Other nationalities: Passport
The hotel has disability accessible rooms featuring wider doors, roll-in showers, and wheelchair accessible bathrooms and sink areas. Please contact the hotel directly to request wheelchair rental/availability.
Pets are not allowed.
Health & Well-Being Policies
Both smoking and non-smoking guest rooms are available. Guests are fully liable for any smoke damages incurred in non-smoking rooms and will be charged an appropriate cleaning fee.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.