As per a new international law, we can no longer provide blankets, bumpers or pillows along with the cribs. If guests wish to have these items they will need to provide their own.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Правила регистрации и выезда
Early Arrival Policy
Guests checking into the hotel prior to the allowed check-in time will be charged a fee, depending on the check-in time. For check-ins before 7am, the fee will be equal to 100% of the room rate plus taxes. From 7am – 10am, the fee will be equal to 50% of the room rate. From 10am – noon, the fee will be equal to 25% of the room rate. Subject to availability of room and confirmation.
Early Departure Policy
An early departure fee of one night's room rate will apply to guests who checkout prior to the departure date confirmed at check-in without providing 24 hours advance notice. Please contact the hotel for further information.
Late Checkout Policy
Late checkout fees vary. A late checkout until 4pm is complimentary, subject to availability. For checkouts between 4pm and 6pm, the fee is equal to 25% of the nightly room rate. For checkouts between 6pm and 8pm, the fee is equal to 50% of the nightly room rate. For checkouts after 8pm, the fee is equal to one night.
Alcohol is available in all restaurants. Alcohol is not available in the hotel lobby or in-room minibars; however, it can be served via in-room dining.
Pets are not permitted.
The hotel can request an entry visa on a guest’s behalf, subject to approval by local authorities. A request with all details should be submitted at least four working days (excluding Fridays and Saturdays) prior to the guest’s arrival date. This service requires that the guest stays at the Sheraton Doha Resort & Convention Hotel throughout the entirety of the stay in Qatar.
Check Cashing Policy
No personal checks are accepted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Сообщение от Программа Starwood Preferred Guest
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.