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Besondere Bedingungen

Starwood Preferred Guest Information

As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.

Regarding Free Night Awards:

  • Reservations may be booked only within 365 days of arrival.
  • Inventory may be limited, and blackout dates may apply during special events.
  • Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Sheraton Vacation Club or Westin Vacation Club villa resort.

Seasonal Splash Cove/Pool Bar Closures: September - May

Splash Cove and the pool bar at the resort are open seasonally. Splash Cove closes after Labor Day and the pool bar closes at the end of September. Both reopen by May (weather permitting). All other amenities at the resort are open for guest use year-round. Please contact the resort for further information.

Reception & Check-In Area Refresh: Sep. 18 – Dec 18, 2017

From September 18 to December 18, 2017, the reception building and check-in area will be undergoing a refresh. During this time,  the check-in area will be moved to an adjacent area near the main lobby building.  Signage will direct guests to the temporary check-in area. Please contact the resort for further information.

Buchungsrichtlinien

Richtlinien für Check-in und Check-out

Allgemeine Richtlinien

Richtlinien für Gesundheit und Wohlbefinden

Zahlungsrichtlinien