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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Starwood Preferred Guest Information

As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.

Regarding Free Night Awards:

  • Reservations may be booked only within 365 days of arrival.
  • Inventory may be limited, and blackout dates may apply during special events.
  • Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Sheraton Vacation Club or Westin Vacation Club villa resort.

Key West Pool Renovation: September 23 - October 9, 2017

From September 23 to October 9, 2017, the Key West Pool will be closed for renovations. During this time, the following pools will remain open for your enjoyment:

  • The Main Pool, Bella, features zero-depth entry.
  • The St. Augustine Pool features waterslides and an interactive ship.

 Please contact the resort for additional information.

Booking Policies

Check-In & Checkout Policies

General Policies

Health & Well-Being Policies

Payment Policies