Rated 4 out of 5 by Ember Westin Wows
This was a great resort to enjoy views of the ocean, relax by the pool, eat delicious meals at the outside restaurants while warm Maui breezes refresh you and best of all the lovely lanai for cocktails after a beautiful day of fun in the sun!
November 12, 2013
Rated 5 out of 5 by Nardine Relaxing!
My sister and I travelled to Hawaii for a holiday, we had never had the pleasure of staying at such a well equipped resort. The shuttle service was particularly helpful! Would love to come again but next time bring the family from Australia!!
May 8, 2013
Rated 3 out of 5 by IMS22 Time share facility that succeeds due to its location
I recently returned to Maui with my family for a week of vacation. we decided to book a stay at the Westin Ocean "villas" rather than the standard westin or Sheraton. we had stayed at the other spg properties previously and found the rooms to be old.
Being a platinum member, I prefer to stay at SPG properties when possible. The rooms are well appointed, but not villas....they feel like 1 bedroom hotel rooms or a small apartment. Our ocean view room (building 7) was on the side if the property and faced a empty lot. It was an ocean view if you looked to the left out of our balcony, should really be called partial ocean view and probably shouldn't be worth the upcharge.
Being a time share property, the hotel just isn't used to providing timely and daily service. We had repeated issues with our door key, and walking to the front desk was a 10 minute walk. No apologies from the front desk. Our room didn't have a functioning tv in the bedroom and we had to call and have it replaced, that happened approximately 4 hours later.
Many of the rooms at the time share are not cleaned daily, thus our room was cleaned at random times each day, often times not until 5pm.
With regard to food options, the resort is very limited with really only 2 places to eat in the north villas. Most people end up buying groceries and eating and preparing food in the rooms.
with regards to location, the beach and pools are wonderful and the stay is helpful. Definitely rent a car because you can not walk anywhere from the property.
sPG recognition? None. I'm platinum and was made to check out at 10am. No breakfast options available except for take out from a grocery store. No upgrades possible.
Overall Maui is great and our vacation was nice. I almost want to say this was despite the resort. There was an upcharge for everything. Since we travelled with 2 small kids, the villa served us well, but I would not choose this resort again next time.
In maui this is 2 strikes and out for SPG for me. After paying over $500 dollars a night, I think I'll be considering the Ritz next time since my platinum status is not useful at the SPG properties in Maui.
May 25, 2014
Rated 5 out of 5 by SGL49 Terrific Vacation Hotel
Among the best hotels ive ever stayed at in the entire SPG portfolio. Perfect for families, beautiful grounds, exceptional food and beverage, perfect room condition and stellar staff for the most part. Absolute recommendation
September 30, 2013
Rated 4 out of 5 by MsTDew Lovely vacation resort
Everyone and everything exceeded our expectations. The only reason I gave a 4 star is due to the design of the buildings. The buildings were so sprawling, it was easy to get lost on the way to our room. Not enough elevators.
June 25, 2013
Rated 5 out of 5 by Traveltoo2 Great Home Base on Maui!
Close enough to everything yet a world away! The Westin Ka'anapali Ocean Villas are truly a home away from home. Everything you need for a restful vacation is there....and when you want more it's just down the street.
October 5, 2013
Rated 5 out of 5 by Gary01 Great hotel
The hotel and the staff was great. The only negative that I had was that when we did dial zero for the front desk, on two occasions the person answering was professional, but less than friendly in their tone.
April 1, 2013
Rated 5 out of 5 by Demoguy Wonderful!
I can say that the resort was exactly what we had hoped for. The resort was beautiful, the rooms were clean and comfortable, the pools were awesome, and the staff was great. We will be coming back for sure.
June 13, 2012
Rated 4 out of 5 by Manj Very Relaxing Trip
This is the second time we stayed at this Westin Hotel and we loved it more than the first. Great rooms, large pools, and an awesome beach. This is a great hotel if you want space, and peace and quiet.
August 27, 2013
Rated 5 out of 5 by f14carbo excellent staff
As stated, the staff was excellent. Even small difficulties were quickly corrected by hotel staff. Great attitude.
March 14, 2014
Rated 5 out of 5 by Drich Great vacation
We had a great vacation. The staff was great and it was a relaxing atmosphere. We moved to the Grand Wailea and wish we were back at the Villas! Can't wait until our next trip.
February 15, 2013
Rated 4 out of 5 by BCBJ Fantastic Maui
Cant really go wrong on Maui. Location is excellent. Staff is great.
March 13, 2014
Rated 5 out of 5 by familyties The Best Hotel on the Westside
The Staff- pleasant, food- great!
Ocean view was spectacular! Golfing, shopping, ocean activities, pool side!
Everything was awesome! Highly recommended!
October 1, 2013
Rated 5 out of 5 by 25rose Well Needed Get Away
We just spent 7 fabulous nights and days at the Westin Ka' anapali here on Maui. It was wonderfully quiet, peaceful and so beautiful. We definitely will return.l
August 31, 2013
Rated 5 out of 5 by alisonian50 Quick getaway
A lovely, easy getaway...great beach right out the door. Great facilities, nice ambience. I'm comfortable coming alone or with my partner.
January 15, 2014
Rated 5 out of 5 by Tarpuytika This hotel is family friendly
We enjoyed our stay at Weastn Kanapaly Ocean Villas Resort, the ambience, the beach walks,the food, the customer service was great.
January 24, 2014
Rated 5 out of 5 by behappy Fabulous, fun and easy vacation
This property is a wonderful. We had a stress free and fun vacation. It is close to restaurants and shopping. The beach is great and the pool is no too crowded.
August 6, 2013
Rated 5 out of 5 by Slowest This hotel was fantastic features
This hotel was great it has everything you would want in a hotel. Great service! The snorkeling was wonderful and pools are great. The grounds are beautiful.
September 1, 2013
Rated 5 out of 5 by shebaone Great hotel
I have stayed at this hotel on an almost yearly basis and it is by far the best. Cordial staff, great rooms and the property is very well maintained.
March 4, 2013
Rated 5 out of 5 by Granny1 A Resort with Something for Everyone
The Westin Villas make you leave all your worries behind. This is where a vacation truly is a vacation. The management aims to please, and succeeds.
May 1, 2013
Rated 3 out of 5 by Kiaca Westin Maui Ocean Resort Villas
dishwasher would not work....
surprised that there was a parking charge for guests...
not enough hangars...only 10 for 2 people 1 week stay!!
September 26, 2013
Rated 3 out of 5 by oregon Disappointment
Much prefer the facility in Phoenix, AZ. Staff, rooms, on site amenities superior to Maui.
February 12, 2014
Rated 5 out of 5 by Lewis51 This Resort was Outstanding.
Outstanding features and facilities. Villas were great and also studio rooms. Recommend this to all.
January 29, 2014
Rated 5 out of 5 by ulther712 Great choice
The rooms and amenities are top notch but the staff is what makes a hotel great and this one is FANTASTIC. No disappointments at all.
April 15, 2013
Rated 5 out of 5 by Pokita Amenities
Loaded with everything you could want
March 5, 2014
Rated 5 out of 5 by TraceyTraveler Westin Ocean Villas
The staff was really helpful. Rooms were very comfortable with kitchen, and washer/dryer. Definitely would stay there again.
July 31, 2013
Rated 5 out of 5 by anneao The Best of Maui
This is the best of the best. Location, views and staff are beyond compare. If you want a great beach week give this a try!
February 25, 2013
Rated 5 out of 5 by zoemax never a disappointment
4th visit and w/b a fifth!!
March 5, 2014
Rated 5 out of 5 by TKHarris Wonderful stay, Wonderful location
Beautiful accommodations, with a quiet and clean atmosphere. Easy access to the beach with excellent snorkeling
October 27, 2013
Rated 5 out of 5 by Alicia59 This hotel is very beautiful!
Had a very good experience through out. Everyone was very friendly and accommodating. Restaurants were excellent.
August 12, 2013