Rated 5 out of 5 by nancy9515 Gracious Experience
This initial stay at the Liberty was a most enjoyable one. From the acknowledgment at the front desk (with champagne), to the final farewell at the valet stand, I must applaud the management for the high standards that they stress for all the staff. This beautiful hotel is one in which I hope to visit, again...and again.
May 23, 2013
Rated 4 out of 5 by FlyerGuy Great Property - Bad Desk Chairs
This is really a great property, great location, great food, interesting atmosphere, etc. I could not recommend it enough for a leisure trip to Boston. As I was there on business, my major complaint woudl be how uncomfortable the desk chair is. Not on wheels, wrong height, not adjustable = very uncomfortable after a few minutes.
August 21, 2012
Rated 2 out of 5 by Sebastan close to Mass General
not reocommendable ,
my experiance :
Allthough made more than aweek in advance you lost my reservation,I if I would not have had my cnformation I would have paid dearly.
Had to make resrvations to sit in the lobby, more than ones,most chairs taken by walkins
Was $90 over charged
room / bathroom smallest ever experianced
April 30, 2013
Rated 5 out of 5 by Koldfield601 Outstanding!
From the valet staff to the room attendant everybody has a smile and very very pleasant!!!
My wife and I came and spent the night for a small getaway. The outstanding joyful attitudes of the staff made us leave with smiles on our face, And fully refreshed!! Wish we could come every weekend!!!
Thanks again for a great weekend!
January 14, 2013
Rated 3 out of 5 by Tucker07 Hotel needs a lot of work.
Bathroom door did not close properly and hotel did not fix it. There was no turn down service. Many of the electrical outlets did not work. Furnishings were sparse for a luxury collection. Cheap tile floors, plastic shower basin. Not enough attendants at front door. Poor quality construction and finishes throughout.
April 29, 2013
Rated 5 out of 5 by valsova Fantastic
The location is great - right next to MGH, Beacon Hill yet also minutes from the airport. Our room had a great view of the Charles, the amenities were great - I had everything I needed (and forgot to bring). We had a great stay!
August 27, 2013
Rated 5 out of 5 by YMCA Nice experience
We booked this hotel in a hurry after booking mistake. However we will not regret it as it gave us the opportunity to stay in a wonderful hotel, extremely well renovated and in the perfect spot. We did enjoyed very much. We had tested restaurant twice due to poor weather and it was good as well. Staff support was good.
October 24, 2012
Rated 3 out of 5 by cferg53 expensive without amenities
nice hotel, but nothing special, and thus not worth the expense. unimpressive bar, despite all the beautiful young people. "fitness facility" is a jokeStayed a week, and the weekend guests seemed to have all come in from the local trailer park, made racket in the hall all night. would not recommend to others.
April 22, 2013
Rated 5 out of 5 by WisconsinMike My Favorit Hotel in Boston
The location is excellent, staff is amazing in many ways - pleasantly greeted, all requests cheerfully fulfilled. The room was pristine, and even on the day we checked out the room was tidied up, and fresh towels were provided. I'm pretty picky, and I can't think of one thing that could have been done better.
April 17, 2013
Rated 5 out of 5 by Antoineg33 Amazing from A to Z !!
People from my workplace in Montreal told me to go to The Liberty Hotel. I just want to say that I had the most amazing experience and that this hotel was the best I ever been to (I visited quite a few). Thank you so much, we love you and we'll be back for sure :).
Antoine et Marie-Josée
July 5, 2013
Rated 4 out of 5 by SweetPea84 great location and Scampo
The liberty is in a great location. Close to the Charles river, the T and Charles St. Rooms are nice. If you want the view side, pretty at night, be prepared for some noise. If you must have quiet, stay on the back side. And, of course, we always eat at Scampo and have always had great food. We'll be back.
April 18, 2013
Rated 3 out of 5 by Maryon1 Comfortable Hotel
I had an enjoyable stay at Liberty hotel. Staff were friendly and the hotel was clean. The only drawback was the noise from the ventilation system, visible from the room window, of the hospital. It was a very heavy drone which was difficult to sleep through.
August 3, 2013
Rated 2 out of 5 by alex321 air conditioning
The air conditioner in our room was a little more than a window unit. During the night the compressor kept coming on and off and it was not quiet, not making for pleasant sleeping. Despite turning the thermostat to its lowest point the temperature in the room was warm.
July 22, 2013
Rated 4 out of 5 by tah1 Great hotel but...
The structure and history of it was phenomenal. Service was average. Given that check out time was at 12:00 noon, we weren't happy at all that housekeeping woke us up at 8:00 a.m. then returned a second time at 9:30 a.m. We also found an error on our restaurant charge when compared with our signed receipt.
May 29, 2012
Rated 3 out of 5 by msmcwil Liberty Hotel TV/Video service is Unacceptable
I stayed two nights during Hurricane Sandy. TV satellite service out the whole time. Further, the movie DVD service kicked off 6 times, and I could never watch the movie.
I don't accept the satellite/bad weather excuse. Replace with cable or something else. A luxury hotel, w/o TV service is unacceptable.
November 4, 2012
Rated 4 out of 5 by Suavely Great hotel
Great stay! LOUD lobby on weekends - Bar spills over into cavernous (but cool) 4 story lobby late into evening. Liked the complimentary bicycles - great way to learn a new city. Staff excellent. Although Mass Gen Hospital next door, didn't hear ambulances once inside our room -on top floor. Will return.
September 27, 2012
Rated 5 out of 5 by Deanna56 Liberty Hotel is Fabulous
Liberty Hotel is extraordinary and I would highly recommend if traveling to Boston. Receptionist Rachel was adorable with warm greeting on arrival, welcome offering of champagne from GM, Ultra-Comfort Room, fabulous history, fantastic restaurant Scampo on property. It was just simply a world class stay.
October 13, 2012
Rated 4 out of 5 by Razmataz House Keeping
The house keeping was not good. Everyday when I got back to my room after 4 hours or so, the room was not done eventhough I speciffically called them before leaving the room and told them that I was leaving and someone should come and service the room. This should not be acceptable in a hotel like this.
August 26, 2012
Rated 5 out of 5 by mandalay38 This hotel totally exceeded all expectations
I have to say we had one of the best experiences ever last weekend at the Liberty Hotel. Everything was just over and above fantastic. We had the most wonderful reception at the hotel, fabulous meals and dessert at Clink and thoroughly enjoyed our hotel room. We couldn't be happier with our experience.
September 9, 2012
Rated 5 out of 5 by Walker Comfortable rooms and excellent staff
The only downside to my stay was that I was only there for one night. The staff was very helpful, curteous, and knowledgeable. My room was very comfortable and had a nice view of the river. The hotel's location is prime--right next to the T and on the edge of Beacon Hill. I highly recommend this hotel.
October 7, 2012
Rated 4 out of 5 by habitat67 Very nice concept
Some of the rooms have no views and you could literally see what is going on at the hospital next door.
If you have an electric car, the valet parking does not a have place where you can plug in your car.
However, the decor is very nice and it's definitely luxurious.
July 15, 2013
Rated 5 out of 5 by billymail this hotel is great!
excellent stay good mgh hotel!!!!a medical 2nd opinion stay that turned into a great vacation as someone who grew up near here it was a vacation of a lifetime especially with joe pace deli around the corner!room was spectacular!!!!and concierge desk which as a native i didnt need much was THE BEST!!!!
August 13, 2012
Rated 5 out of 5 by TexJack Almost perfect!
Great location for tourists. City/river views are outstanding. Staff is friendly and helpful. Close to T subway station, Whole Food, esplanade, and Beacon Hill restaurants. Easy walk to waterfront and trolley access. Easy subway to Fenway Park. Highly recommended. Only negative is fitness (too small).
August 15, 2012
Rated 5 out of 5 by ABZMOM4 Birthday
My wife had never been in Boston before to visit the sites and enjoy the food. All i can say is that the Liberty made her visit a tremendous success. Everythink about the hotel is top knotch from the staff to the rooms to the food. i can only thank you for making my wife's celebration a huge success.
November 13, 2012
Rated 5 out of 5 by DPD88 Boston's Best
The Liberty Hotel is one of the best hotel's I have ever stayed at. As a frequent worldwide traveler, I have never seen a hotel like this. You could not have created a better staff, from the valet to receptionists to the servers at the bars/restaurants. When I'm in Boston, I will always stay here!
February 4, 2013
Rated 5 out of 5 by LoriCB Great location to the T
Great hotel directly across from the subway line. Hip, trendy, in great condition. We were upgraded to a city view but were right next to the elevators. Made for some noise but not too bad. They offer you champagne upon check in, a nice touch. Great job with the interior of the lobby and bar area.
October 29, 2011
Rated 2 out of 5 by LSFT Cleaniness was a BIG problem
This hotel is modern, trendy, and comfortable... Unfortunately I had an unacceptable experience with cleanliness in the bathroom (specifically the bath tub). I never would expect this issue from a luxury Starwood hotel. Hopefully it was an outlier, but I can't give shoddy cleaning a good rating.
November 30, 2012
Rated 3 out of 5 by Gitana Great location
We got there and rooms were not ready, rate was wrong, we had requested a rollaway bed and they did not suppy it.
It was truly a horrid exoerience. We had romoms 509 and 507'
Never ever has this happpened in a starwood property. We were verydissapointed,
July 22, 2013
Rated 4 out of 5 by DTR1126 Great accommodations, but SCAMPO awful service
Fallon the front desk manager did a wonderful job of acknowledging my elite level. We enjoyed the kayaking ammenity on the Charles River. SCAMPO restaurant had awful service and a small menu - I mean I had to ask for my bill 3 times! We almost left without paying and we probably should have!
July 5, 2012
Rated 1 out of 5 by Luisa6743 Review Liberty Hotel
I would not return. Way too noisy, more a bar/club than a hotel, cannot recommend it to any business traveller that is working long hours. Service needs serious improvement, they lost my laundry and I had to run after them for 2 days. Gym below exptectations, very small and old machinery.
December 10, 2012