Rated 5 out of 5 by James3433 Great Staff
Every staff member we encountered was extremely professional and warm. The check in was especially warm and welcoming. With the hospitality alone, I would come back to this hotel.
January 21, 2013
Rated 5 out of 5 by jt10 Great Hotel- lots of chracter
Great hotel in the West End of Boston. Spacious rooms.
January 1, 2014
Rated 2 out of 5 by Jogian15 Not worth the money
The A/C unit was making a loud sound all night long. told he front desk about it and nothing was done. They never even followed up with me to make sure that it was taken care of.
August 8, 2012
Rated 4 out of 5 by SallyP Not just a another hotel
If you are looking for something a little different in Boston this is rather unique being a former jail but comes with all the qualities one expects of a luxury collection hotel.
November 20, 2012
Rated 5 out of 5 by Ellen28 Convenient and Perfect!
As a Mass General patient, and repeat guest at the Liberty, we find the location ideal, and all our needs and comforts are perfectly met, making our stay consistently enjoyable.
February 2, 2013
Rated 5 out of 5 by Renee1 Superb Front Desk
Thanks to P. and A. for excellent service. P. game me a room with a super view. A. arranged for a last minute boot polish at 5:30 a.m. Thank you for making my staya pleasurer.
February 3, 2013
Rated 5 out of 5 by Nuno Excellent Hote
Corteus staff, comfortable rooms and leissure areas.And for me , very conveniently located close to the Mass. General, which is the reason for our frequent visits to Boston..
April 15, 2013
Rated 4 out of 5 by DrTW Interesting decor and setting
I like the way you have preserved the history of the jail and how the hotel has been re-purposed.
The staff was very gracious. My only regret is that i could not stay longer.
December 20, 2012
Rated 5 out of 5 by Bicka Clean, clean, clean!!!
I travel a great deal for work and was completely impressed by how clean The Liberty was during my stay! I will absolutely stay there again and hope next time it's for fun!!!
November 5, 2012
Rated 5 out of 5 by Muddy87 Awesome Hotel with History
The hotel is beautiful to look at, has a great history and is in a great location. Your staff went above an beyond to make us comfortable. Thank you. Can't wait to go back.
July 1, 2013
Rated 5 out of 5 by anna1 Great overall
Had a wonderful stay the service was top notch. We were upgraded to a corner room with a beautiful view. The staff was great. The rooms were large, the location was perfect.
August 1, 2012
Rated 4 out of 5 by john BS
The personal service by staff members was way over the top excellent!!!!!
The beds and linens however were not acceptable.
And my dinner at Scampo was basically inedable.
February 21, 2013
Rated 5 out of 5 by red1 bostons best
had a great time in the comfort of your hotel location perfect! staff friendly and efficient, restuarants top notch was in for the soccer with family travelling from the uk
July 28, 2012
Rated 5 out of 5 by MarcM Awesome!
The hotel is beautiful, the restaurants were awesome and the staff super friendly - plus the local was perfect to get to the concert we attended. The best hotel in Boston!
September 28, 2012
Rated 5 out of 5 by JBam Great Stay
Spent 2 nights in Boston attending Red Sox games. Room was great, staff was extremely helpful. Hotel has a rocking night club! Would recommend this hotel to everyone.
August 19, 2013
Rated 5 out of 5 by Aaron Fantastic
Excellent in every aspect. Great localization, very well decorated, clean, etc. Most importantly, the hotel has character. Staff was extremely helpful and professional.
April 23, 2013
Rated 5 out of 5 by pctl50 Fantastic service
We celebrated my husband's 50th birthday at the Liberty. We really enjoyed our stay. The staff could not have been nicer or more accomodating to our requests and needs.
December 26, 2011
Rated 5 out of 5 by brbarnett2007 Incredible Hotel
The hotel staff made my entire family feel welcomed and special. The hotel is amazing! I would highly recommend this hotel to anyone who is looking at coming to Boston!
August 8, 2012
Rated 5 out of 5 by happ1123 flawless
still waiting for a momentary letdown in service, but after our fifth visit, the Liberty Hotel has once again been a perfect place to stay in Boston. Thank you.
August 30, 2013
Rated 4 out of 5 by schumi9 Hotel has great features
Luxury hotel with great bar and restaurants. Helpful staff and clean rooms.
Gym should be improved.
December 6, 2013
Rated 5 out of 5 by Taffy2013 great location
We were easily able to get around Boston and Cambridge by foot. The concierges were very helpful in giving us directions for travel by car.
October 28, 2013
Rated 5 out of 5 by FrequentSPGStayer Great Hotel
I was very happy with this Starwood Property hotel. I would strongly recommend to folks that would like to try something different than a regular Starwood property
July 12, 2012
Rated 5 out of 5 by TLC060360 Amazing Property
We had just a fantastic time at the Liberty! It's an amazing property with amazing amenities and a great staff. Can't wait for the opportunity to stay here again.
May 6, 2013
Rated 4 out of 5 by Chris123ABC Great location....doesn't live up to the Hype
Second time staying here...it is fine. Great location if you want to be in the Beacon HIll or MGH neighborhood. Staff is very Pretentious....and it's unnecessary.
March 5, 2013
Rated 4 out of 5 by CH1234 Location and Style
This hotel is the epitome of a great hotel in a great city. Friendly and courteous staff, and great restaurants and bars to wind down after a great day in Boston.
August 27, 2012
Rated 5 out of 5 Great experience
What a wonderful place. We love staying there when in Boston. Beautiful hotel, friendly staff and so helpful. Right in the heart of Boston. What could be better?
September 27, 2012
Rated 3 out of 5 by Panterenoire This hotel does not have enough help
Our anniversary stay turned less than joyous when our bags ( which contained my meds) didn't get delivered to our room on time and we had to get them ourselves.
June 14, 2012
Rated 5 out of 5 by farrar Great conference spot
We hosted over 130 customers. They were impressed with the unique architecture.the evening fashion show was an unexpected bonus for both the men and the women.
October 12, 2012
Rated 4 out of 5 by Peter08 Beautiful Hotel and great views of Boston
Towers room was very nice. The view was great!. Scabo restaurant was over rated. Food was OK. Service was very good. Service at the second floor bar was fair.
April 22, 2013
Rated 4 out of 5 by Apollosboy Very good hotel
Hotel is unique, comfortable and clean. The staff was very good and helpful with any problems. The rooms were clean, fresh and comfortable. I will stay again!
February 23, 2013