Rated 5 out of 5 by reda friendly staff
this hotel has a great staff special food and beverage staff.......and very good location
February 27, 2016
Rated 5 out of 5 by Lucia19 Third time is the charm
This is our third stay in two years and it was the best one yet. Everything was great, the staff, food, environment, and the overall experience. We went during Eid vacation and there were many activities going on in Soma Bay and in the hotel itself. We stayed in our favorite room, suite number 1352, that has a fantastic view of the beach, and the hotel as a whole.
December 30, 2015
Rated 5 out of 5 by Dagmar54 Sheraton Soma Bay - what else?
Dear Mr. Bornman,
being back in our rather chilly home area in the north of Germany I would like, on behalf of my best friend Vera and myself, to express our special thanks to the entire crew of the Sheraton Soma Bay who made our meanwhile third stay another outstanding success.
We met guests whom we have met before – so, this is another indication of your excellent performance. Your extraordinary polite and friendly personnel recognized us on our third stay – we felt at home. So, there was already from our arrival a perfect and friendly relationship. I need not point out special services – servants, room personnel, bar tenders, receptionists, gardeners, kitchen personnel – because each member of your team was simply great. Two ladies like Vera and me felt safe and from the first moment really at home and everything was set for our perfect comfort.
With the Sheraton Soma Bay as our holiday residence we made the perfect choice – for sure also in the future. The wonderful location is certainly one important aspect, but the crew brings it to life and is a guarantee for enjoyable vacations in Soma Bay. Your facilities, especially the possibility to enjoy the fantastic underwater world, were once again a cornerstone for relaxation.
Thank you also for the very kind invitation to your reception at the solar terrace. Besides the excellent drinks and food we very much enjoyed the company of the other Sheraton Soma Bay guests. The same applies to the candle light beach event which was simply outstanding.
The Sheraton Soma Bay provided an excellent environment for relaxation and a perfect service.
Finally, I would like to give our special thanks to your Chef de la Cuisine, Mr. Sherif, who is an outstanding cook and who has a perfect service attitude. He was always helpful, polite and has a fantastic way to deal with guests. He is certainly one of the guarantors for the outstanding performance of the Sheraton Soma Bay. Please pass our special thanks to him.
Thank you once again very much indeed for a fantastic stay in your hotel.
I am looking forward to seeing you again sometime next year.
October 28, 2015
Rated 5 out of 5 by Lucia19 The Best Vacation EVER!
A wonderful place with hospitable and friendly staff.
August 19, 2015
Rated 5 out of 5 by Lucia19 Second stay
This is our second stay in two years and we spent 9 days. The overall experience was excellent, the staff is incredibly friendly, welcoming and go out of their way to help. Miryam Amir (Assistant Guest Relations Manager) was very helpful and attentive throughout our stay, she made sure that we didn't need anything. The beach is vast and great for sitting and swimming. The hotel is located near the jetty so it provides a perfect opportunity for snorkeling and/or diving. The water itself is really clear and refreshing. The Italian restaurant has delicious food that is cooked with care, and the salad bar is excellent. Osama and A.Salem from the Italian restaurant were fantastic. On that note, the water sports center team were also great; they provide their service with care. We would especially like to thank Hamada and Badawy. The waiters at the main restaurant were friendly, kind and considerate and the breakfast buffet had a variety of food. The housekeeping was efficient and were never late when we asked for anything. We are definitely going to go again some day and we would recommend it to anyone looking for a relaxing stay at a great hotel with a wonderful view.
August 19, 2015
Rated 4 out of 5 by Mido11 Excellent service and experience
Our stay at this hotel was excellent. The check in was quick and efficient thanks to Ahmed. The restaurant manager Saïd and sous chef Rafik and their team were very helpfull and the service was excellent. At my sons fifth birthday they made a beautiful birth day cake for him. He loved it!
The accomodation is beautiful; spacy and nicely decorated rooms, several swimming pools and bars. Beautiful sandy beach. Excellent life guard service and kids club.
August 4, 2015
Rated 5 out of 5 by H000 Great hotel for relaxation and fun activities
We had a very pleasent stay in the hotel. Great recognition of status, friendly staff, nice beach, high number of activities, close to housereef and dive base etc. Quality of food in restaurants is good but organization and cleanliness can be improved.
July 7, 2015
Rated 5 out of 5 by Jassy79 Relax and enjoy.....
The staff is very friendly and helpful. the food is very nice with a lot of variety and cuisines.
The pool is good but the beach is outstanding, swimming, snorkeling and enjoying the sun. It is about 30 km away from the city center of Hurghada. I advice to try a safari to see the beautiful sunset. They have a small kids corner and gym.
June 25, 2015
Rated 5 out of 5 by franzkni Our Holiday in this hotel are beautiful
Our 7 days of Holiday in this Ressort are wonderful. The Service was perfect, the room clean and comfortable. This Hotel is one of the best places to relax and enjoying the sun.
March 30, 2015
Rated 5 out of 5 by achim magic of the orient
-outstanding Hotel with a very comfortable
- Price-Service lavel is ok
- just arrive and feel at home
-the main Players in the different Jobs are
still in Charge since jears
February 9, 2015
Rated 5 out of 5 by Nathalie1985 excellent Hotel
Sheraton in Soma Bay is a dream for everybody. As a Guest you are treated with all kindness and respect. Food was delicious, and the Cook made everyday glutenfree bread just for us. Stuff was always nice, helpfull and profesionell. I truellty recommend this Hotel.
January 26, 2015
Rated 5 out of 5 by AandM Perfect Peace !!!!
This was our third visit, each time we have come in December.
We find this hotel our perfect place to relax, we book the all inclusive rate.
The Sheraton has by far the best location on Soma Bay, plenty of space. The other hotels are more one on top of the other.
We get up in the morning, have a relaxed breakfast, there is plenty of selection at the buffet. Then some quiet time down on the beach, reading, a walk, some snorkelling, a nice relaxed lunch on the edge of the sand, watching the sea and the mountains beyond, then a great cappuccino at the beach bar, some more relaxation, then sauna and dinner. Food is good.
The hotel has a majestic elegance and space, but at the same time everything is close by and accessible. The staff are very helpful and friendly, we would like to make special mention of Abdel Salam in the restaurant and Mahmoud Fathy in management who both went more than that extra mile to make our stay so special.
Most people you meet there have been several times and keep coming back, that says a lot.
Stay down on the beach for the awesome sunsets and stay on after it has gone till any wisps of cloud turn red.
There are also plenty of things do do if you want to be active, sailing, windsurf, diving, snorkelling and the sea life and corals are not to be missed.
There is free wifi in reception. If you have the spg level to get the room wifi free they give you a code that lasts a week which is a nice change from the places where you have to keep setting it up again every day.
December 21, 2014
Rated 5 out of 5 by Lebenskuenstlerin1 Second home!!
Perfect hotel for relaxation holidays. food and beverage is excellent. staff really friendly and polite. rooms very clean and comfortable.
November 7, 2014
Rated 5 out of 5 by rk120 Just I returned from paradise
Fantastic hotel and wonderful stay. Excellent service and very friendly staff specially the reception and the restaurant staff.
November 5, 2014
Rated 5 out of 5 by Lindor Like coming home...
Every coming back to this wonderful Hotel is like coming home. The staff - no matter if in the Restaurants, at the reception, at the beach or the cleaning staff- treat the guests in a very respectful and friendly manner, they are always helpful and try hard to make your stay perfect.
Thanks for another wonderful Holiday in Soma Bay to Mr. Kielnhofer and his team
November 4, 2014
Rated 5 out of 5 by mudeevee Vansittart stay Soma Bay 4-10 Oct 2014
Soma Bay is a beautiful location. Quiet and away from the huge tourist area of Hurghada. The Sheraton has the best of the real estate in the resort - family friendly beach, watersport and is close to the diving centre with the jetty leading directly to the house reef. Fantastic snorkelling! The staff at the hotel are all friendly and want your stay to be the best it can be - thank you to all the staff we had contact with. We found the buffet food to be spot on, well presented and cooked to a high standard. Our favourite eating place was the beach bar - great atmosphere, drinks and food.
We'd love to come back again!
October 11, 2014
Rated 5 out of 5 by rafy22 Excellent staff & fantastic hotel
Everything simply was great. my only concern regarding the meeting room that the light system isn't flexible either fully lighted or dark.
September 15, 2014
Rated 5 out of 5 by TheBobs75 Great place to stay in
I spent the last week in Sheraton soma bay with my small family (wife and two kids), we all had a great fun during our stay, and we were very pleased because of the nice behavior that the hotel staff provides, they are very helpful, friendly and cooperative especially the front desk, restaurant, pool & the water sports center staff.
The Location & Sheraton contributed in providing a great vacation.
September 1, 2014
Rated 5 out of 5 by Freeflyer Paradies
It was like staying in paradies for 3 weeks. Everything was perfect. Everybody who is working in Sheraton was so friendly so i went back to germany as a poor man because of the tip :)
If we come back to egypt than only to Sheraton soma bay!
August 24, 2014
Rated 5 out of 5 by Wbhosny Joyful experience
Amazing hotel, extremely friendly staff special thanks to Mr Ahmed Hassan guest relations for support
August 22, 2014
Rated 5 out of 5 by jakag Great snorkeling, very friendly staff
The hotel is nice and quiet. It is located directly at the beach with excellent snorkeling possibilities. The service was very good. The staff was very friendly. There were many free activities: One could for example rent some surfing equipment for free for an hour per day.
August 12, 2014
Rated 5 out of 5 by Stein2014 great place to relax
This hotel is an amazing place to spend your vacation. Great staff, great accommodation and especially great sea.
August 9, 2014
Rated 5 out of 5 by mwagih Perfect Spot for Corals and Snorkeling lovers
Perfect Spot for Corals and Snorkeling lovers, Facility is very clean, had a small issue with smoking room for which a swap was made in no time, special Thanks to front desk "Hamada" who was really very helpful
August 6, 2014
Rated 4 out of 5 by Peeeteeer Very friendly staff - but the hotel was a noisy family place last week
Food was good, room very good and service excellent. But our experience was somehow less positive than during our last stay at the same hotel. More than half of the guests were families with little kids. Nothing against kids, by no means! But the restaurant became really noisy during breakfast and dinner and the noise level was of course even higher at the beach... Not what you are looking for when on a vacation as a couple on its own.
August 5, 2014
Rated 5 out of 5 by TheWeiners perfect
During check-in we realized, that we had booked for August and not July (=shock!)... Staff was extremely helpful with the cancellation process (we had booked with agoda, great rate for high season) and we were offered a room only slightly more expensive than what we had booked online. When we got to the room, it had two single beds and we asked for a room with a double bed. About 10min later we had a nice room with a double bed and sea view (in the west wing)! Breakfast is great. They even have soya milk! The food at the Italian restaurant ist delicious. The beach is sandy and the water shallow (great for kids) and there is a headland for nice walks on the beach. They have 2 reefs for snorkeling and diving. The inner reef is especially great for kids and beginners. You can stand. The outer reef is excellent for snorkeling AND diving (we did both). Never seen such a great house reef! Since we checked out at 6am and breakfast starts at 6:30am, we asked for a breakfast-to-go the day before - it was no problem. Summary: extremely helpful, professional and friendly staff, wonderful location, good food, great hotel with clean and nice rooms, quiet atmosphere (although there are lots of kids). Wifi in the lobby is free. We already recommended it to our parents. Might come again.
August 4, 2014
Rated 5 out of 5 by Matthias1972 Beautiful beach and perfect service
I have been the fourth time in this hotel, and my expectations have been fullfilled completely. Thanks to the very good staff, most of them working since many years in this hotel, the service is very good and concerned.
One of the greatest benefits of this hotel is its beautiful beach and lagune, which invites for regular walks in this special part of the world with its hot and rough nature.
The other guests are well cultivated and behave well and with respect to each other.
I recommend the Sheraton team to not only keep the hotel itself, but also the spit of land that is leading from the hotel beach away always clean and beautiful. You cannot pay any price for this part of your beach, and most other hotels in the world would envy you for this languet.
August 4, 2014
Rated 5 out of 5 by Hasan Over Expectation
Over Expectation Hotel,
Staff very good
I'd like to thank every employee in this Hotel
front office (Mahmoud Fathy ) & others
Kids club (Nesma)
main restaurant (Mohamed , Ahmed , Mahmoud ) and others
water free all over the hotel anywhere
towels free without cards
main restaurant have both smoking and non-smoking in the same closed area not outside the close area like trace
finally , everything is good & ok
beautiful place for everything
the staff will make it as you demand
N.B. the employees are working with satisfaction to do their work keep on (this words for management)
July 31, 2014
Rated 5 out of 5 by blacky1 Thank you once again
Thank you for an outstandig vacation with sheraton soma bay. many thanks to your staff . The waiters in the restaurant have been so nice and friendly, especially Said, Yassar and Amr did a outstandig job to us. many thanks to Nesma in the kids club, she is so special , friendly an a nice person. our daughter loved her, she did a very good job !! just about this, we are comming back soon. thank you to Abdel Mousef in the front desk, he welcomend us very friendly - and thank you to Mr. Franz - good to have you back
July 29, 2014
Rated 5 out of 5 by Plh2014 Dont now
Yes Good stay loved it thanks
July 13, 2014
Rated 5 out of 5 by BettyLou56 Great Vacation
I would like to express my appreciation to all of the wonderful staff at the Sheraton. My husband and I stayed for five nights and really enjoyed our stay. The food was very good and the servers very attentive. Rooms were very clean and comfortable. The beach area was good and we enjoyed our time relaxing and taking in the fresh air. I would highly recommend this hotel to anyone wishing to travel to Soma Bay. We will be back.
July 13, 2014