Rated 5 out of 5 by Skip15 Impeccable Food and Service
In addition to the incredibly private feel of the hotel and the views from the rooms, the staff and service at this hotel are the best I've ever experienced anywhere. The food at every location - the beach, the bars, the restaurants, and the room service - is nothing short of amazing!
November 11, 2014
Rated 5 out of 5 by ToshiKaya Great place to relax!!!
The St. Regis is a very relaxing and quiet facility with everything you need to unwind from your busy life. The staff is amazing and amenities are top notch. The spa has a skilled and friendly staff as well.
November 6, 2014
Rated 4 out of 5 by Toady Nice Resort
Facilities are generally nice. A bit tired around the outside showers attached to the rooms (moldy wood, chipped paint, etc.). I was disappointed as I am a platinum member and tried to use my upgrades and was told there were no upgrades and then sat and watched several Suites go unused the entire time of our vacation.
October 31, 2014
Rated 5 out of 5 by bcbogs Exceptional Service
My wife and I just returned from celebrating our 10-yr anniversary at the St. Regis Punta Mita. It exceeded our expectations with exceptional service, world class facilities, and a stunning environment.
October 30, 2014
Rated 5 out of 5 by beach201489080 Every detail accounted for by the staff
The property is fantastic. Even when 100% booked it does not feel crowded. No rushing to the pool or beach to reserve a chair. The staff is unbelievable in every way. Very personal. Butler service is great. Will return soon.
October 17, 2014
Rated 5 out of 5 by Cthayer To Do
Punta Mita St. Regis has so many activities available.
October 16, 2014
Rated 5 out of 5 by Guillermo2014 Fantastic experience at the St. Regis Punta Mita
Went to spend a long weekend with a group of friends that came from all around the world. We expected to have fun and reconnect and ended up getting much more than what we expected. The hotel facilities were great (rooms, pool areas, spa, golf) and both the management and Staff were fantastic . Everyone was friendly, helpful and focused on making our experience at the St. Regis something special.
They did it. I have stayed at many nice Hotels, including other St. Regis locations, but this one really stood out. Big thank you to everyone for making our get together even more special.
October 14, 2014
Rated 5 out of 5 by Ham123 Great Time
Wonderful stay, Wonderful amenities. Very personal staff
October 14, 2014
Rated 5 out of 5 by Deb5048 3rd visit in 18 months - Love This Place!!
This was our 3rd visit to paradise at the St. Regis Punta Mita. And it continues to get better each time. In only 3 visits we have started to develop relationships with the staff that make us feel like family. Every single member of their team is a joy to interact with and they take real pride in their work. The most recent improvements that had a huge impact on our experience are the massively improved wifi throughout the entire facility. While we wish we could unplug, it's just not practical. And being able to address work issues from the beach via wifi was very helpful. In addition, the new messaging system with the butler staff is incredible. We actually felt that it heightened our relationship with our butlers and allowed them to provide even better service to us since we were never really out of touch with them. Kudos to the management for implementing this technology. We continue to enjoy the running paths, enjoyed a bike ride and meals in Punta de Mita are always enjoyable. We did get over to the Four Seasons this time for a meal at Bahia - their restaurant on the beach. The service and food were excellent but we were so happy to come back home to our paradise after our meal. My only complaint for this visit would be that I would never like to be on the ground level again. We love to sit on the terrace and enjoy our coffee and tea each morning but the ant problem on our terrace made that impossible as we were getting bit a lot by the ants and other bugs. We always leave the St. Regis Punta Mita thinking about when we will come back and that is a huge testament to what a phenomenal resort this truly is.
October 4, 2014
Rated 4 out of 5 by Paulo34 You are the best
Wonderful hotel and staff it comes from the top
October 2, 2014
Rated 4 out of 5 by PaulNick Great Location
Unfortunately one of the restaurants was closed which left one main restaurant for dinner, Carolina. This caused us to go offsite a few nights which I'd prefer not to do.
The premises were a little tired and worn down. Didn't look as well manicured as 4 season hotel in the same area. I am very local SPG member so would like to see hotel keep up with other brands.
September 29, 2014
Rated 5 out of 5 by macfriz Awesome
Exceeded all expectations.
September 29, 2014
Rated 5 out of 5 by MRazavi Best SPG Hotel I have every stayed at.
By far everything in this hotel exceeded our expectations. The friendliness of the staff, the service, the food and beach and the pool were all perfect. I can't wait for our next visit.
September 28, 2014
Rated 5 out of 5 by Swingle Beyond our expectations
This hotel was a treat! The rooms were beautiful and the outdoor shower was a MUST! The poolside service was friendly and on point. The food throughout the hotel was excellent (try the shrimp quesadillas!). We especially enjoyed that although the hotel was 100% booked during our stay, we never felt as though it was crowded. We look forward to returning soon and bringing the kids along next time.
September 22, 2014
Rated 5 out of 5 by JA314 One of the best vacations ever
This hotel offered everything I was looking for in my vacation. From the moment we got on site, we were greeted with fresh towels, iced tea / margaritas. The hotel manager greeted us personally and check in was a breeze. I truly felt like I was in paradise. The hotel staff quickly took our luggage from our SUV and loaded it to a golf cart where the luggage was delivered directly to our room. Overall you could ask for a better staff team who worked very well together to ensure our 10 nights were excellent. The food was great and we definitely challenged the chef to make a few options not on the menu, which turned out to be excellent as well. The views were great, room was spacious and the spa services were amazing. I truly felt like a price these last two weeks as the hotel staff went above and beyond to make sure that my stay with my parents was great. I noticed not just for me and my family, but for everyone else the staff was always giving its all. I will definitely be back.
September 9, 2014
Rated 5 out of 5 by FunInSun2014 Wonderful stay
Have to admit- its the service that makes the St. Regis Punta Mita shine. If you're lucky enough to sit at an area served by Juan, Xavier, or Hector at the pool- you're in great hands. Also, if you go to Carolina (the 5 star restaurant on the property) be sure to spend a little time with Jorge at the bar - he'll make your stay. The golf courses are also magnificent with a staff that will make you smile.
September 7, 2014
Rated 5 out of 5 by Aleta Exceeded our expectations
Everyone we talked to was knowledgeable, helpful, and friendly. Resort was gorgeous.
September 6, 2014
Rated 5 out of 5 by LisaP45 Most Beautiful Beach Ever
The St. Regis in Punta Mita is a beautifully appointed hotel in a gorgeous location. The hotel is spread out across a long stretch of white beach ensuring privacy for all of its guests. You never encounter the multiple rows of beach chairs like you see at other hotels. The staff is extremely friendly and accommodating - I encourage you to take advantage of the butler service. I had them pack and unpack for me - what a stress reliever!!
September 4, 2014
Rated 5 out of 5 by ChrisL57 Best Beach Resort I have Been To
A truly wonderful experience; with great location, top class accommodation, great beach front, good facilities, excellent service, diverse activities including water sports, and breathtaking sea views. Truly worth a visit to experience all this this fantastic resort has to offer and the area around it including Sayulita and San Pancho. From the moment of arrival the place hits you with its breathtaking views, idilic beach front, classy, comfortable and modern accommodation in the form of suites and truly genuine amicable service. The beach front is stunning, easily accessible as the grounds fold onto the beach and there are various beach ambients, all well serviced with some nice touches including free available sun tan lotion, sun glass cleaning, and snacks and refreshing ice lollies. There are various beach front options to eat and my favorite was the newly set up Boat Bar on the beach called Mita Mary where you can eat great seafood under palm trees. The resort offers a good range of activities including surfing, paddle surf, kayaking, volley ball and fishing. It also has a magnificent spa and arranges a wonderful maritime safari, a 3 hour visit to Las Marietas; a must. We checked out competing resorts in the area and concluded that the St Regis was the best choice by far for us. Finally a word of praise for the professional and amicable management team headed by the charismatic General Manager, Carl Emberson.
August 31, 2014
Rated 5 out of 5 by abc123456789 Lovely Experience
Overall, this is a fantastic hotel. Beautiful property and limited number of guests so you never have to fight for a space at the pool or the beach. Great service, great food (especially at Carolina's restaurant). The only drawbacks are the fitness center which really needs to be updated and the spa which doesn't have great amenities and is not air conditioned in the lounge area making it pretty uncomfortable in the hot season.
August 25, 2014
Rated 5 out of 5 by ryane The Perfect honeymoon!
My wife and I just wrapped up a 14 day honeymoon in Punta Mita at the St. Regis. Carl (the general manager) and his staff are all beyond amazing people. The resort exceeded every expectation you could imagine. Our room was amazing, the food everywhere in and around the resort was fantastic! The most important thing though was the level of service that was provided to us. If you are looking for an amazing getaway, this is it! The property is perfectly spread out and everyone has plenty of space to themselves. I cannot say enough good things about this resort and we will be coming back for many years to come!
August 22, 2014
Rated 5 out of 5 by OD1000 FOOD
The only problem was the food options were not sufficient.
One of the restaurants was closed and we had a problem with casual dining.
Also the tapas bar was expensive nd the food was average minus.
August 19, 2014
Rated 5 out of 5 by SFIdo The perfect get away to end the summer!
As someone who spends much of his life in a hotel, the idea of going to another random hotel on a beach is not very appealing. The St Regis Punta Mita is the complete opposite of that. From the moment we landed and were swept away to a wonderful suburban (car seats well prepared for the kids) to the moment we left, we felt absolutely cared for through out. The kids felt loved, the water in both sea and pool was sublime, the food was wonderful (especially the communial Friday night beach BBQ and the Fish Tacos on the beach during the day). Bottom line, we will 1000% be back. Thank you to Carl and the entire St Regis Punta Mita team for making us feel so special in your wonderful spot!
August 17, 2014
Rated 5 out of 5 by bholmes7 Outstanding Service - Best Property in North America
We have enjoyed this property on three separate occasions and are looking for our fourth stay next month, mostly due to the outstanding service provided during our stays, and the beautiful property. Specifically, we have recognized one special individual who has stood out, one of the butlers, Carlos. The following observations are noted about his demeanor during our stays:
4. Positive attitude
5. Detail oriented
6. Multi Tasker
8. Follows through on promises made
Others on staff have similar skill-sets as well. I have resided at many properties over the past 30 years, as I would put Carlos in the top 1 percent of employees I have encountered in regards to these recognized attributes. He is one of the reasons for our return to this property.
We thoroughly enjoy every minute while on this property and never look forward to our departures.
August 17, 2014
Rated 3 out of 5 by peytiepie Disappointed
Don't get me wrong this hotel is beautiful and the staff was lovely. Unfortunately, every meal was stressful as we had to ask each time to have the kids' meals taken off our bill and get 10% off the rest. That was the plan we paid for as well at money off of the rooms each night. We finally gave up asking the waiters as it was frustrating for them and us. When I got home I contacted the Manager and she confirmed there were mistakes made in our billing and would refund us a total of $400. After several emails back and forth, this still hasn't happened. We are Gold members and love Westin Resorts, especially the luxury collections. Although the property was beautiful and the staff was great, the management did a very poor job resolving the issue with our rate and the credits on the meal plan we had purchased. We will not return to this property and recommend if you do to have everything in writing so when you go to meals, you won't have to be embarrassed or wait around while they are trying to figure out your bill.
August 14, 2014
Rated 5 out of 5 by Denise8762 Birthday Weekend
We had a great weekend celebration at this hotel, one of the restaurants was closed for renovations while we were there , but enjoyed the bar and the staff was exceptional.
August 14, 2014
Rated 5 out of 5 by Eyp90027 The best stay at a St. Regis property
We were wowed by the level of service, the facilities, and the amount of forethought on customer needs the team at St. Regis Punta Mita gave. The grounds were well planned so that it never felt crowded but always pleasantly intimate. The property had very well trained staff and the ratio of staff to guest was incredible. The rooms were very nice and the amenities including the excursion partner, Punta Mita Expeditions, were excellent and easy so we were able to experience many excursions without much work or planning. We would definitely recommend it and would return. It was one of the best vacations our family has ever had.
August 11, 2014
Rated 5 out of 5 by DrD1 Most relaxing vacation
The attention to details and to the guests at the st Regis in punta Mita was unparalleled. Once you arrive, you are greeted with cold margueritas, and when you get to your room, you have your own butler that unpack your luggage and masterfully put them in the closet . Every morning, your butler brings you coffee and you could even text them, if you need anything else throughout the day. The rooms are artfully decorated and have outside showers. The Internet is included everywhere, even on the beach! The quality of food is also amazing. You can have lunch on the beach, where you can eat the fresh catch of the day, in a taco form or grilled with their special spices. Umbrellas and chair are ample and a bucket of ice and cold bottled waters are continuously replenished ! Dinners are delicious. The Carolina restaurant is great and at night at the lobby level you can eat a tapas style dinner. My favorite was the guacamole and the smoked salmon. The quality of the Argentinian and Chilean wine was also amazing . Recommend their Chardonnay. They have a great spa and a great golf course, if you like golfing. In nut shell excellent relaxing experience . If you are heading to Mexico, you have to visit the st Regis.
August 6, 2014
Rated 4 out of 5 by ranita Facilities were great
The hotel facilities are beautiful but I was a little disappointed at the food, it was not in the same category.
August 5, 2014
Rated 5 out of 5 by SteveH80 Beautiful place
Had a great visit. The pool, beach, restaurants and staff were all great. The only minor problem I had was with the TV in my room. Twice it would not work. I didn't really need the TV but it was just a minor annoyance when I did want to watch it.
August 5, 2014