Rated 5 out of 5 by Dusty51 Beautiful Hotel
I cannot fault this hotel. The decor,the staff,the service and the location are fabulous. Can't wait to go back next christmas. Thank-you.
Rated 5 out of 5 by Ramiam Good Location
This hotel holds a prime location, with good service. they just need to speed up a little their response/interaction to in room requests.
Rated 5 out of 5 by Fiervol3 Great hotel - great experience
It was my 1st time at the Park Tower, but I had great time here. Personnel is available at any request, facilities are comfortable and pleasant - the only 'cons' that comes to my mind is the music at the bar, a bit too loud if you want to talk and sit close to the piano player (yet the music per se was nice!). Haven't tried the gym. Had a nice SPG upgrade to 14th floor room with a wonderful view fronting London Eye - that was just amazing! Business or leisure, I'd suggest this hotel!
Rated 5 out of 5 by Ossie This Hotel is luxurious; yet not obtrusive.
The Park Tower Hotel, is an amazing amalgam of Luxury, efficiency, good food, personal space, privacy and yet is not obtrusive in anyway. It does sound Impossible to have all this in one, but that has been my experience with this hotel and my last stay was no different.
The efficiency with which the Conciege meets your request sometimes make you wonder if you are the only guest in the hotel. The Hotel also has a great location with all the shops you would want to visit while in London practically at your doorstep. Restaurants abode and all within walking distance; that is if you chose to dine out, otherwise Restuarant 101 has amazing food. Dinner is highly recommended. The Underground is about a hundred meters from the hotel and the Theaters less than a £6 cab ride away. The room comfort is amazing, though best enjoyed with a single rather than a double bed. A beautiful place to stay whether in London for business or for leisure.
Rated 5 out of 5 by WestCoastTraveler123 Much Better Experience
My recent stay here was much improved over 3 months prior. Paula, who checked us in was excellent at meeting our needs especially as my room wasn't ready plus a few other reservation details that needed to be accommodated. She went the extra mile. This was not my experience with reception on a recent visit earlier this year. Great location for the Knightsbridge area. My only criticism is the condensing attitude of one of the concierge team. We asked him on two separate occasions for directions and restaurant recommendations. He barely wanted to assist. Everyone else was much more helpful. I've stayed at this hotel 5 times over the last 4 years and the updates to premises make it much more inviting. The front desk staff was also much improved.
Rated 5 out of 5 by Cherie55 A wonderful stay in London
The staff were very helpful and friendly all the time. The room was exactly as promised - met all expectations and needs. It was very quiet when in the room - wonderful. The view was exceptional, the location even better, as we were close to the underground station, and used it extensively to travel through out London. When we accessed food and beverage services, service was exceptional. A wonderful hotel!
Rated 5 out of 5 by lynda3 Exceptional in all ways
My recent weekend at the Park Tower completely exceeded my expectations! The staff and especially Guest Manager, Celeste, were exceptional! They helped me feel like their hotel was "my home away from home"! I also appreciated the updating of the lobby- very bright and warm feeling. I look forward to returning to this property again and again!
Rated 5 out of 5 by BMGBM Weekend Getaway in London
Booked a room at the hotel using spg points for a weekend getaway with my wife. Promptly at checkin, we were upgraded to a better room. This was the start of a wonderful stay at the hotel. All of the staff from the doormen, receptionists, concierge, bar, restaurant, cleaning staff etc were extremely courteous, knowledgeable and helpful. Both my wife and I who travel a lot both agree that we have not often encountered such high level of service. This hotel is definitely on our preferred list of hotels for London for the future. We would recommend this hotel to people, especially, those who plan on staying in westend area of London.