Rated 5 out of 5 by CanD Great Family Summer Vacation
The location of the property (on the beach) made this location a prime spot when planning for a family vacation to Maui. The property itself was well maintained and the service was what you would expect from any Westin property. The rooms were spacious and clean! Can't wait to visit Maui again, I'm going Westin Ocean Villas all the way!
September 9, 2013
Rated 5 out of 5 by fromSJ nice hotel but not ocean view as promised
We booked an ocean view room but our view is really garden view. You have to stretch your head out to see a glimpse of the ocean. Plus we are on 2nd floor, 2 big compressors were outside our window and we have to shut our window every night to sleep, which is a pity. Otherwise, the hotel, location and rooms are very nice. I wish there are some basic cooking items, like oil, salt and pepper in the kitchen.
April 20, 2013
Rated 5 out of 5 by Traveltoo2 Great Home Base on Maui!
Close enough to everything yet a world away! The Westin Ka'anapali Ocean Villas are truly a home away from home. Everything you need for a restful vacation is there....and when you want more it's just down the street.
October 5, 2013
Rated 3 out of 5 by rdd1369 Not the best value for your money
We were on the Explorer package ($2500) and were given a room off the pool that had NO view and NO balcony. And the timeshare sale tries to tell me that we had a good value?
I was also charged for parking a rental car each day of our stay whether parked in the lot or not.
After leaving the Westin, we stayed at a different 5 star in Wialea....that is a much better value value for the money spent.
April 29, 2013
Rated 5 out of 5 by Safetyguy Great Vacation
My family recently stayed at the Westin North. What a fantastic time we had. The staff was fantastic, the food very good, and the property was fabulous. My son could not get enough of the pools except for when we got him into the ocean and I took him snorkeling. The reef just off the beach is awesome for fish discovery.
All in all, we had a wonderful time and would recommend this place to anyone.
June 25, 2012
Rated 5 out of 5 by jd57 This Villas has excellent potential.
Love everything,only mattress was to soft for as.
October 19, 2013
Rated 5 out of 5 by SGL49 Terrific Vacation Hotel
Among the best hotels ive ever stayed at in the entire SPG portfolio. Perfect for families, beautiful grounds, exceptional food and beverage, perfect room condition and stellar staff for the most part. Absolute recommendation
September 30, 2013
Rated 3 out of 5 by Will808 Not What We Thought...
After a long deployment, my wife and I decided on a vacation in Maui and thought we would stay at the best and reserve the best room they had available. We reserved an Ocean View 1 bedroom villa but we got a 1 bedroom pool view villa. We paid almost $400 extra to receive the ocean view room, but when we inquired about the room we were told this was the ocean view room???? Really, where??
May 14, 2013
Rated 5 out of 5 by JMyers10 Great Maui Option For Families
If you are planning a trip to Maui for the family, this property is a great option. The pool is great, location is close to many dining and activity options. Due to the size of the complex, the beach was always crowded while we were there, but if you have a rental car it is a short ride to public beach many of which are not very crowded during the week.
July 31, 2013
Rated 5 out of 5 by rmj77 love it!!
we travel there every year in the summer. Everything meets or exceeds our expectations on each visit. we have taken 4 other couples on different trips and everyone loves it, location, amenities, staff, activities, etc...........we have never had a bad experience..........the rooms are great, large very comfortable and well equipped.........we have never lacked for anything.
April 5, 2013
Rated 4 out of 5 by Sheri17 If you want to cook and clean
This is a great place to stay if you want to cook and clean up after yourself. It is convenient to make your own meals. However only having housekeeping once in a 5 night stay was not ideal, especially after spending time at the beach. It is a good location and I would stay here again, but would pay for more cleaning services.
August 12, 2013
Rated 5 out of 5 by familyties The Best Hotel on the Westside
The Staff- pleasant, food- great!
Ocean view was spectacular! Golfing, shopping, ocean activities, pool side!
Everything was awesome! Highly recommended!
October 1, 2013
Rated 2 out of 5 by DDTravel Must been off season experience
Service was really bad, we were unable to reach the front desk on 3 different occasions calling probably 5 times during 3 different day. When we checked in no one asked if we had a car for a parking pass. I noticed we didn't have one after seeing it on everyone else's car. When we inquired about it we were then told there was a daily charge. We came here part of a time share explorer's package. Our sales person Bridgette was a delight even though we decided not to buy, her manager Terry on the other hand we over heard walking down the hall saying "Who cares if we can't get them to buy". During his final pitch his attitude matched, with us being dumb for passing on such a great deal. We did love the snorkeling off the hotel, the restaurant staff was great. We won't be coming back to this property. Last time we stayed at the Sheraton and had a much better experience. Also timing was bad cause while here they were doing maintenance so one elevator was reserved for the workers and the hallways had this strong smell of paint.
September 8, 2013
Rated 4 out of 5 by Rick121 This hotel staff is awsome
Great support staff and very helpful. Great service and attitudes of friendliness. Beds are super.
October 6, 2013
Rated 3 out of 5 by docvic Enjoyed the stay, but...
Since we were invited to consider purchasing a timeshare option, I was surprised to see that the room we were given did not encourage purchase - uneven lighting and a/c in the room, ripped upholstery, a beautiful view of the parking lot, and upscale appliances that did not have helpful instructions. Was not impressed enough to plunk down any more cash.
May 1, 2013
Rated 2 out of 5 by David113 Paying customer gets screwed
At check in we were upgraded to a room on the first floor, next to the buildings main entrance, next to the elevator and across from the kids pool. When the sprinklers came on around 10 pm it really enhanced the mood. Why is the adult pool tucked into the corner with a view of the parking lot?
August 11, 2013
Rated 4 out of 5 by HenryNTS Excellent place to stay in Maui
Westin Kaanapaii Ocean Resort Villas has the perfect location in Maui. Beach front property, close vicinity of Kapalua and Lahaina. Lots of coral reefs just off the beautiful sand beach with many fishes. No need to book snorkeling trip. Great place for family vacation.
August 25, 2013
Rated 3 out of 5 by Kiaca Westin Maui Ocean Resort Villas
dishwasher would not work....
surprised that there was a parking charge for guests...
not enough hangars...only 10 for 2 people 1 week stay!!
September 26, 2013
Rated 5 out of 5 by Chance2000 Summer vacation 2013
This is a great hotel in a great location. Pools are great beach is 100 yards away. Great for kids of all ages. The 1br villa was spacious for a family of four. Workout rooms were also above typical fitness rooms. Would return again if were upgraded to 1 br villa.
August 26, 2013
Rated 3 out of 5 by Ilovemaui OK but not great
The parking is awful!!!! Something needs to be done asap. The accessories (from decor to kitchen accessories) in the room are super cheap. I felt like one in a million and like more personal service at smaller venues. Plus I felt they nickel and dime you alot (cost for cabana, beach chairs, etc)
July 12, 2013
Rated 5 out of 5 by Edwallie Mr & Mrs Edward Ashford
The pleasure was all ours. This vacation was all that I could have ever imagined. My husband and I are already planning another trip to the Islands, this time with our sons/daughter and their families.
Thank you so much,
Mr & Mrs Ashford
San Antonio, Texas
Keep your valets!!
August 1, 2013
Rated 5 out of 5 by Ginger22 Resort is Shangri La
Villas have everything needed and are clean and premium quality. Staff are there for you and happy. Property, including, right out your villa snorkeling, is unmatched on Maui. On site eating is great. Fitness classes offered by Corby and others are excellent. Hard to find such a complete vacation experience.
May 4, 2013
Rated 4 out of 5 by Sonia2013 2013 Maui Vac
Place was amazing the bellmen are so nice they make you feel like your family. Thank you Kacey and Angel (you both go above and beyond). Not to take away from the great experiance (Dee Dee) at check in could use some training on talking to customers. I'm willing to discusse my experiance with managment.
May 30, 2013
Rated 5 out of 5 by lewesdoc Most memorable vacation for me
I stayed here and we were given a great Ocean front spacious room. The food at the onsite restaurants were divine. Plus you could also walk to the the nearby Westin/Sheraton resorts and charge to your room account. Hawaiian vacation has never been the same since then. Will be back again and again in a heartbeat
September 17, 2012
Rated 3 out of 5 by Jacque0300 Treatment by Staff
This is a beatufiul hotel, wonderful rooms, but the pool staff is severely limited. Not even close to enough servers or bar tenders. On multiple occassions after staff had either never come around or had gotten my order wrong they then turned around and argued with me. Not a fan of the pool staff at all.
April 16, 2013
Rated 4 out of 5 by keenirene Very comfortable, well appointed studio
This studio villa was very well appointed with everything we needed to do some basic food preparation. The bed was extremely comfortable and the staff very responsive to all requests. We enjoyed the proximity to the pool and ocean and were grateful for the Kids Club activities.
July 12, 2013
Rated 4 out of 5 by Manj Very Relaxing Trip
This is the second time we stayed at this Westin Hotel and we loved it more than the first. Great rooms, large pools, and an awesome beach. This is a great hotel if you want space, and peace and quiet.
August 27, 2013
Rated 5 out of 5 by Slowest This hotel was fantastic features
This hotel was great it has everything you would want in a hotel. Great service! The snorkeling was wonderful and pools are great. The grounds are beautiful.
September 1, 2013
Rated 5 out of 5 by 25rose Well Needed Get Away
We just spent 7 fabulous nights and days at the Westin Ka' anapali here on Maui. It was wonderfully quiet, peaceful and so beautiful. We definitely will return.l
August 31, 2013
Rated 5 out of 5 by Maui50 Great features and service
Hotel was great, service was very good as well. I enjoyed the amenities
September 13, 2013