Rated 5 out of 5 by AM2014 HIGH LEVEL OF SERVICE FROM THE CONCIERGES
The team of concierges is outstanding! They managed to get us the best seats for all the requested shows and restos (+ good recommendations too).
January 6, 2014
Rated 5 out of 5 by Titta Very Smart and confortable hotel great restaurant!!!
Very Smart hotel, Located in the heart of the city, very confortable and with a great restaurant chef Proyart Is One the best i have ever met.
July 15, 2013
Rated 5 out of 5 by Dusty51 Beautiful Hotel
I cannot fault this hotel. The decor,the staff,the service and the location are fabulous. Can't wait to go back next christmas. Thank-you.
December 10, 2013
Rated 4 out of 5 by Kuhan Environment looks great
This hotel has a great service, overall i was very happy and satisfied with this hotel
May 25, 2014
Rated 5 out of 5 by Ramiam Good Location
This hotel holds a prime location, with good service. they just need to speed up a little their response/interaction to in room requests.
December 9, 2013
Rated 4 out of 5 by owfromchi Overall, Good Stay
Spent 8 Days in London, SPG recognized, upgraded room with nice view. I'll be back in a month, but overall great hotel and attentiveness.
July 24, 2013
Rated 4 out of 5 by Fatcat24 Bit old fashioned but great location
As above - a classic hotel but looking a little dated. The location however more than makes u for this and the breakfast was perfect
December 7, 2012
Rated 5 out of 5 by ZC65 The hotel met all of my expectations
We thoroughly enjoyed our stay at the Sheraton in London. The location was great and the staff were very attentive to our needs.
August 5, 2013
Rated 4 out of 5 by mpisula Comfortable stay
Always comfortable. Two complaints:
1) no SPG Gold line
2) no coffee/tea in row.
May 19, 2014
Rated 5 out of 5 by frequentguest99 Fabulous stay!
We love coming back to this hotel for the luxury, the service, the location, etc. and the hotel staff really take care of you!
December 10, 2012
Rated 5 out of 5 by Dick78 Park Tower was great!
The location is very convenient to the Tube ( across the street) Knightsbridge. Also the Theater district and museums.
February 13, 2014
Rated 5 out of 5 by ShawnR Wonderful Experience
Great stay for our anniversary. Wonderful location near the tube, shopping and restaurants. Nice piano bar in the lobby.
September 22, 2012
Rated 2 out of 5 by wastaz200 service
room cleanness and house keeping along with room service are extremely poor only good advantage is the hotel location .
August 11, 2013
Rated 5 out of 5 by matino Great Service and Personnel
An excellent hotel refurnished and at the perfect location. The personnel and reservation managers were amazing.
January 9, 2014
Rated 4 out of 5 by Shawnai1 Food
The hotel has improved its breakfast significantly. Better food, better service, much cleaner in the dining room.
December 14, 2012
Rated 5 out of 5 by PlatinumTraveller Thoughtful Staff
Excellent service and the staff anticipated my needs so that I never had to ask and they never seemed intrusive
November 10, 2012
Rated 5 out of 5 by jcmrich Excellent Stay
Had a wonderful stay at your hotel. All of your staff did and excellent job.
April 17, 2014
Rated 5 out of 5 by Shelley77007 Knightsbridge Gem
One of the best hotel stays I have ever had. Can't wait to return.
May 10, 2014
Rated 5 out of 5 by LisaItaly service improving
the speed of service and desire to meet the needs of the customer was better than usual this visit.
December 17, 2012
Rated 4 out of 5 by faresb My favorite place to stay in London
Great location, large rooms and has a casino downstairs. And best of all, the toilets have hoses!
January 9, 2013
Rated 5 out of 5 by AOK87 Nice hotel nice location!
Well equipped bathrooms
Very friendly staff
March 19, 2014
Rated 5 out of 5 by Dee1229 great stay
Room was spacious, quiet, great view. Staff excellent too! And of course, wonderful location.
January 21, 2014
Rated 5 out of 5 by wzachry Sheraton park tower hotel london
good club sandwich in the bar
it was easy to get to shopping and all of my meetings.
September 30, 2012
Rated 4 out of 5 by usauk Problem area
Service in Piano Bar lacked efficiency and courtesy. Waitress lacked professional courtesy.
July 28, 2013
Rated 5 out of 5 by baboona best hotel
i like it very much
the hotes in a good location
the rooms of the hotel is very confertobel
December 12, 2012
Rated 5 out of 5 by HadiF Great service, location and comfort!
Excellent stay with much comfort, clean room, excellent supportive staff!
March 17, 2014
Rated 5 out of 5 My Overall rating for the Overall rating
they really took care of me from the minute I arrived. I highly recommend this hotel
December 25, 2012
Rated 5 out of 5 by Mjs47 Incredible hotel
Top hotel. One of the nicest that I have stayed in in Europe. Highly recommend it.
August 25, 2013
Rated 5 out of 5 by Voyager Excellent Suite
Superb suite and amazing view. Only weakness is over complicated and limited TV.
September 17, 2012
Rated 4 out of 5 by Hopey69 Average bed
King size bed made from two singles (twins)... Not what I would have expected.
December 18, 2012