Rated 5 out of 5 by KingDaddio The Liberty was Liberating
Upon entering the lobby of the Liberty, I was transformed from historic Boston to ultimate luxury and best-in-class service. While waiting to check-in, I was treated to white wine. At check-in, I was upgraded to one of the nicest suites in Boston. The views of Boston from suite 1101 are striking and the room is total luxury. The hotel staff is super attentive and the restaurants in The Liberty offer delicious food with great service.
April 9, 2014
Rated 3 out of 5 by magnum01 Boston Visit
Room was not very clean. Carpet was dirty, spots on walls. Check in delayed > 50 min. Lights in closet and makeup mirror didn't work.
April 13, 2014
Rated 4 out of 5 by BizTraveler14 Weekend visit - rude awakening
Such a nice surprise to be met with a glass of champagne upon my arrival! Staff couldn't have been nicer or more helpful. Room very comfortable. Midnight fire alarm was a rude awakening (literally), and while staff apologized, did nothing to make amends for party on 4th floor. Scampo restaurant staff were very rude, had open tables but wouldn't seat us for dinner. Finally placed us a communal table (which was fun) which never filled up. Expected better.Other than that, loved the hotel.
April 7, 2014
Rated 4 out of 5 by KB228 Beautiful Property in Convenient Location
This hotel is worth staying at simply for the architecture and ambience. It is conveniently located right by the red line and is walking distance to the Esplanade. In the past, I have experienced superior customer service. I was not as impressed with the hotel side of operations during my last stay because of numerous issues that had to be resolved during my stay. (Some of which were never resolved.)
We spent a significant amount of time at the bars and restaurants in the hotel. Schuyler and Justin are superb bartenders and were genuinely nice to us during our stay. They created cocktails to suit our tastes and remembered our names from the first day. It was an absolute pleasure to be served by them and their excellent customer service is likely why I overlooked a majority of the issues we had on the hotel side of the house.
This gorgeous property is absolutely worth visiting. I believe there must have been a change in management recently as I have stayed at this property multiple times over the years and this is the first time they disappointed me.
If you stay at this property, make sure to have drinks at the lobby bar and get reservations at Scampo. DELICIOUS!
April 8, 2014
Rated 5 out of 5 by 46bg The Liberty
Beautiful, comfortable, ideal location.
April 8, 2014
Rated 5 out of 5 by Peppermint Superb!
The Liberty is a hotel that deserves international acclaim. The staff was exceptional and the facilities were superb. We could not have been more pleased.
April 6, 2014
Rated 5 out of 5 by AZBB Great place to stay
Overall, a fabulous hotel, lots of fun, great restautants, wonderful staff. Our only problem was trying to connect to the internet "Premium Service" for the faster speed connection and multiple devices. That never was possible, and made using the internet much slower, for example, trying to download a movie. But, other than that, would be highly recommended.
April 5, 2014
Rated 4 out of 5 by April14 April14
Great hotel. Love the jail and the comfort.
April 4, 2014