The Westin Maui Resort & Spa, Ka'anapali

  • 2365 Kaanapali Parkway,
  • Lahaina
  • Maui,
  • Hawaii
  • 96761
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 947 reviewers.
Rated 1 out of 5 by This hotel is a rip off and big disappointment I stayed at this hotel for my 20th anniversary November 2015 using points and it was a complete disappointment. The hotel room was very old and run down. Birds constantly ate out of the food at the breakfast buffet. The staff didn't care. Pool area was old as well. I'm a platinum member and when I upgraded using points they never informed me via email what I was supposed to receive. I received a basic room that they claimed to be upgraded. Really!! They gave me a $3 bottle of champagne to celebrate but since I don't drink I gave it back to them. Thanks anyways. I spent over $900 on incidentals at the hotel and they gave me 188 points. There was nothing hospitable about this hotel. Do not trust them to celebrate at this hotel. Pay the money and go somewhere else. I'm a true Starwood fan but this hotel was a let down. November 22, 2015
Rated 5 out of 5 by Elevator noise was not the problem I heard about!! We were near the noisy elevator in the Ocean Tower but the A/C fan, which can be left on at three levels, provides relaxing "white noise" and does not effect the cooling. Some nights we left the balcony door open to hear the waterfall sounds instead. Just opening the sliding door stops the A/C. As it became light, we would close everything to sleep longer. The A/C and fan system we had set would just start again. This hotel and beach offers a magical experience. I read so many reviews and many said, "Just come here". I concur. November 21, 2015
Rated 4 out of 5 by Great location Great location on the beach. Rooms could use some freshening up November 13, 2015
Rated 5 out of 5 by Paradise! The scenery and landscaping at this place is stunningly beautiful! Our room was upgraded to a room with a view of the spectacular pool and ocean! We were thrilled, especially since we were celebrating our 20th anniversary! Everyone was friendly and accommodating. We did have an issue with the room not being cleaned until after 4 pm on two occasions after we had requested it for earlier, but that was the only thing that was a negative. One other thing was that the prices for everything were extremely expensive! The food prices were outrageous, but then so was almost every restaurant we went to. It seems Maui is just a much more expensive place. The pool area was absolutely a tropical paradise and one of the reasons we chose this hotel. It did not disappoint! I was in awe every day when I looked out from our lanai! Love this place!! November 7, 2015
Rated 5 out of 5 by Would stay her again Had a wonderful experience from beginning to end. Staff was very helpful November 6, 2015
Rated 5 out of 5 by Always enjoy our stay here We always enjoy our stay here. Enjoyed the updated room and lovely view. Staff is friendly and helpful. Only recommendation is for improvement of the restaurant quality. Has been higher in previous stays. October 28, 2015
Rated 5 out of 5 by Paradise This hotel is second to none!! October 28, 2015
Rated 4 out of 5 by Beautiful resort but lacking Pros: beautiful landscaping , spacious rooms, clean, recently updated, numerous pools, adult pool Cons: need some repairs: pathways are chipping, needs better lighting around paths, stairs, steps, pool area. Quite dangerous at night and I am young! Day mgr & staff disappointing in w/ follow- thru, follow-up. Case in point, first night noisy neighbors of traveling unchaperoned Japanese girls. Called front desk at 11:10 pm, and they did call room but noise began again w/in 10-15 mins. Called again at 2:00am & front desk hesitantly said they would send security. Never happened. Noise continued until 4:00 am. At that time I went downstairs as could not sleep. At 5:00 am talked to front desk asking for mgr.- he was busy but Called us about 8:00 am. He said girls are w/a tour & will speak w/ chaperone in another room. Asked what happens if it continues again & he says 'call front desk, but I leave at 5:00, oh great he couldn't even tell night mgr, or do something to assure us ( like move girls, or upgrade us). Anyway, noise picked up again at 4:00 am. Figured waste of time to call. Disappointed there was no follow- thru or follow- up to see if all was good. Other complaints: free offers of candies or cooler. Why not just put it into your room instead of having us waste precious vacation time dealing with timeshares rep and concierge who is trying to sell trips! Also, $31.00 resort fee is crazy! Free picture? Ha! Left 'photographer' msg on Wed ( we arrived on Mon) & explained it was friends 50 bday & if we (3 couples) could get a pic together or solo. She never called & we left on Monday. Total ripoff. No nightly entertainment such as 'other hotel with an S down the street). Will stay elsewhere in future trips. I would be surprised if Gen Mgr will offer any follow up to this. October 28, 2015
  • 2015-11-25 T07:01:19.564-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_947, tr_947
  • loc_en_US, sid_1028, prod, sort_default
2 3 4 5 ... 33 next>>