Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.4 out of 5 by 39 reviewers.
Rated 3 out of 5 by So sad about the attitude of the management Booked for a family holiday, 15 people ranging from 7 to 70. Thought we were getting 4 ground floor villas as some of the older members of the group had trouble with stairs. When we arrived we were given villas on 1st floor. Eventually changed to 3 upstairs 1 down which effectively isolated the downstairs group. The reason? They were full. The Manager told us they allocated villas as you arrived and we were lucky to even be in the villas as they had to send people to other hotels because they had too many people. Strange thing to accept too many bookings! We met two other groups who had been expecting villas. One group ended up in the hotel instead and the other's rooms which were changed so they kept losing track of family locations. The manager was quite up front about it -- they often had to downgrade people from one type of villa to another. We should have been grateful we were all in the same block. We sort of were grateful, but not it was not what we had anticipated and believed we had booked. On the other hand sometimes apparently they have to upgrade bookings. Not for us though. It made things quite difficult for us. The manager just shrugged and virtually told us to get on with it. Apparently they can only give you what you request if the place is 50% full. Silly us. We should have known that. October 8, 2016
Rated 5 out of 5 by Sheraton Denaru Villas Great family holiday for young children. Staff very friendly and helpful. Pools great for children. July 20, 2016
Rated 5 out of 5 by Great place for families We returned for the third time this year to the Sheraton Denarau, and again felt relaxed immediately as we checked in. Last year we spent a little over one week at this resort, however this year decided to head out to the islands and only have one night at Denarau. Despite enjoying the islands, my wife and I both regretted not spending the entire week at Denarau as soon as we arrived. I know Fiji has beautiful islands, and Denarau is not a true reflection of this however it is the most relaxing place for a holiday with 3 young children. We love spending days together in the pool, with no agenda. The kids loved kids club and trips on the Bula bus. The rooms are massive and provide ample room for most families. We will definitely be back for another week next year. January 6, 2016
Rated 4 out of 5 by Staff attitude let the property down on this visit. Having stayed at the Villas twice, 14 years ago, we were excited to return to the warm Fijian hospitality. The property itself and facilities were still of great quality. However staff friendliness left lot to be desired. From front desk to The Wet Edge we were sorely disappointed at the lack of willingness to help. Simple requests, things that would be in people's job descriptions really, seemed to be too much of an effort for the staff in question. I don't think we'll be returning, which makes me sad as our long term memories of the Villas are great. October 15, 2015
Rated 4 out of 5 by Our stay In order to convince my husband to come to Fiji and in particular Sheraton Villas, I say every year that this will be the last time we come. ( we have a holiday home in NZ and family to visit in Europe ) , but once we get here and we see how lovely and welcoming everyone is and how happy our children are in Kids club, (especially when Kalea is on duty) he always promises that we will book again next year. We had an amazing holiday as usual so see you next time !! August 2, 2015
Rated 5 out of 5 by Pools were fantastic Great facilities for families, variety of pools, great swim up bar in villas. May 1, 2015
Rated 5 out of 5 by Customer service From the moment we arrived. The staff was very welcoming and helpful. Bags were stored safely for us until room was ready while we enjoyed the great facilities. The room was ready 3 hr's earlier, which was terrific after a long travel. Room was better than expected. April 11, 2015
Rated 3 out of 5 by Guest relations Staff at guest relations need cosistant training they all had a different answer, very frustrating at one stage called reception at three different times and was told guests had checked in but. They were not even in the country!! How could three different people get this so wrong? When we requested buggies to pick us up they never turned up on time not good enough for a five star resort, the wet edge restaurant was lacking in quality service and the food was below parr. The infinity pool was cloudy and felt dirty,as well as the adult only pool get rid of the sand please!! April 6, 2015
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