Rated 5 out of 5 by mbho Great location, great staff, great company
Nothing has ever been too difficult for Gaetano and his staff as shown below
September 2, 2016
Rated 3 out of 5 by Unes Room was dirty
All was good except the room , as it was not cleaned properly , hair in the tub , glass ware stained , sink was dirty .
July 18, 2016
Rated 5 out of 5 by Lamia777 Great Location
Very nice hotel. Service is excellent !
April 26, 2016
Rated 5 out of 5 by en2016 Great Hotel
All was perfect, we also had a wonderfull food experience
April 15, 2016
Rated 5 out of 5 by Othmane33 this hotel has great features
It was overall Excellent experience at Sheraton Alger. reception was great on arrival and departure. Food was also great and diversified at all restaurants.
October 25, 2015
Rated 3 out of 5 by Stevestarbucks should live up to a 5 star standard
I have been staying in this hotel during my visits to Algeria since 2010. Although there have been improvements to the main lobby, the standard of the service still needs to be upgraded. My last stay was in October 2015 in a junior club suite. During my 13 nights stay, I did not receive any complimentary fruit basket or sweets. In addition, the speed and connection quality of the wifi is very bad. If I am lucky, I can get 15 minutes of uninterrupted connection on my phone. Downloading over the wifi is a problem, and I had difficulty sending through documents on the email and pictures on the whatsapp.
In addition, the club lounge is closed for over 5 months, and I ended up paying the extra charge for club level to get a poor sitting small area on the mezzainaine floor with limited drinks and food. The only good thing in the sitting area was the friendly staff that tried to assist in any possible way.
As for the quality of the amenities, it's unbranded and Sheraton is using their own standard. The quality is average especially the vanity kit and shower sponge. Sheraton should consider using branded amenities for the suites.
If anyone is choosing this hotel for business, please call in advance to ensure that what was mentioned above is rectified.
October 24, 2015
Rated 4 out of 5 by Rochelle321 Fantastic Med Location
This hotel has very good security, an excellent location with a secure private beach, swimming pools and sauna/hammam.
Food was excellent.
Service staff very friendly.
Managers quick to resolve two issues I had, to my satisfaction.
Nurse on site was superb, especially when calling a Dr for my 5 year old.
I felt very safe, thank you.
August 24, 2015
Rated 5 out of 5 by traveler10972 relaxation
I booked late at night on my way to the hotel,when I arrived hicham hosted me as a previlage SPG guest in his desk with a smile as always,I found everything ready as I expected,the view was amazing at night from my balconey ,the room was well arranged makes me feel comfortable to prepare my business meeting early morning,thank you
July 29, 2015