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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.4 out of 5 by 45 reviewers.
Rated 2 out of 5 by Staff quality Staff was arrogant and unpleasant. August 21, 2016
Rated 5 out of 5 by The Place To Stay Without doubt, the Santa Marina is the place to stay in Mykonos. The hotel had a courtesy vehicle to pick us up at the airport and they were extremely professional and courteous during the entire stay. The warmth of the staff was consistent, especially Maria and Cristina (concierge). The place is very clean and well maintained. If you are vacationing in Mykonos, make sure you choose the Santa Marina. You will not be disappointed. July 1, 2016
Rated 5 out of 5 by Exceptional place Exceptional staff, managers and concierge are knowledgeable and very supportive. Buddha bar and its food & music are just magic (DJ Apostolos is magician). Rooms are exceptionally stylish (probably bathrooms need some update). Views are just breathtaking. Getting to the town is quite complicated, shuttle is rear (compared to other 5* Mykonos hotels) and with often delays. This is probably the only shortcoming. August 31, 2015
Rated 4 out of 5 by Guest Services was not up to par Compared to other Luxury Collections properties in Greece, the service at Santa Marina was not up to par. Acknowledgement of SPG status was poor. Things like daily water, cost of services, and accommodations was not ideal. Mini bar costs were not explained nor a price list in room. Was charged for daily in room coffee, which I disputed. They did waive the charges but were not very sincere in delivery. Made me feel wrong. June 1, 2015
Rated 5 out of 5 by Awesome Experience This hotel has an awesome staff who take care of all your requirements sometimes before even you realize you need :) The rooms were very beautiful and clean with amazing views. I love its restaurant, swimming pool, spa and private beach October 10, 2014
Rated 4 out of 5 by Very nice resort, service needs improvement Santa Marina is a nice resort with great facilities - pool and beach restaurants, complimentary transportation, the private beach. The rooms have been recently renovated and are state of the art. We were upgraded to a suite with private pool which was obviously an nice surprise - highly appreciated. On the so-so side I have to mention the service, which was sometimes slow and not at the level of professionality and competence which a resort of this level should provide. October 3, 2014
Rated 2 out of 5 by service needs a lot of improvement location of the property is very good. the beach and the food at the restaurants are very good as well. front desk/reception service is poor and needs to be improved since this is the first stop for all the guests staying at the hotel. staff is not friendly and don't even bother to pretend they care. we did go towards the end of summer so perhaps they've just had a long season and are ready to leave for the winter months. we rented tennis rackets and the court for 30 Euros. one tennis racket is a junior racket. two have handles worn to the wood frame. one has a broken frame - yes broken all the way through. would you pay 30 Euros? there was also a wedding party there for the weekend - dominated the beach. they were loud and obnoxious. when booking, ask about events going on at the hotel first. be aware that many rooms require a lot of stair climbing. rooms in the 125-128 range are above or near the delivery area so be prepared for a lot of hotel operational activities. September 13, 2014
Rated 1 out of 5 by Hotel needs to improve customer service I found some of the staff members to be incompetence. Not fulfilling their responsibility. Waiting for hours for bathroom amenities. Front desk manager wanted to force me to check out early because hotel reservation dept booked 1 night less than what I had confirmed from my travel agent. Staff members don't have to be friendly but at least must always remain professional. September 4, 2014
  • 2016-08-29 T12:43:43.106-05:00
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