Rated 3.7 out of 5 by 24
Rated 5 out of 5 by Charlotte29 Staff member excellent
Fererico Oberti,Supervisor de Reception was excellent. He attended to my needs on everything. He should be the Manager for the hotel.
November 13, 2013
Rated 4 out of 5 by hgiuntoli Great hotel and accomodations!
Very good room and services!
November 26, 2013
Rated 5 out of 5 by IRELANDSMAN A ROOM WITH A VIEW
We arrived rather late and were given a very lovely suite with amazing views.
We had dinner just the first night in hotel and there after went to some amazing restaurants.
The Executive Lounge is small and cosy however i was shocked to find a North American young man enjoying his takeaway with the total consent of the lady duty manager in the club and at the same time inflicting its horrid odour throughout the lounge much to the dismay of other guests.
This is unacceptable.!
Front desk and Concierge were wonderfully helpful at all times especially BRUNA.
I strongly recommend you stay here and also have the advantage of the great shopping mall attached to the hotel.
January 7, 2013
Rated 5 out of 5 by MoTv8R Best stay in South America
I have stayed at numerous hotels all over South America. This is easily the best one yet. Will definately use many more times.
January 26, 2012
Rated 2 out of 5 by RafKam Poor Value
Far too expensive for what it is, but Montevideo lacks decent options. Location is good for business as short drive to WTC and attached to a shopping mall for a quick meal.
Rooms are dated, as is the lobby. Breakfast ok, but not worth the price if it's not included in your rate. Pool and gym are so-so. My main gripe is how poor value this is, considering it's nothing but a 3-star passing as a 5-star.
April 16, 2012
Rated 5 out of 5 by GMLL Excelente
Deberian ampliar el LOUNGE , es muy reducido en la hora del desayuno.
January 25, 2012
Rated 1 out of 5 by scott11 Rip Off
Service was poor and slow overall.
I was constantly misled regarding fees. I was told that in room wifi was free, but I was charged. Additionally, I was charged per device so I got hit twice for my iphone and comp.... Thats $30 a night for computer service. I also love the $15 cup of chicken soup that actually wasn't chicken soup at all.
December 28, 2011
Rated 4 out of 5 by Araujo Araujo1979
Good facilities, executive lounge, pool and gym. I was not impressive with concierge on this hotel. Shopping mall access via elevator from the hotel.
Please note that executive lounge is close during the day, opening only for breakfast and after 6pm. During 11:30 am an 6pm and late at night if you are looking for a bottle of water or regular cafe you must order room service. Worldwide lounges at Sheraton are open at least for a water or cafe all day. Staff at the executive lounge when it is open are great and very helpful.
September 6, 2013