The Westin Ka'anapali Ocean Resort Villas

  • 6 Kai Ala Drive,
  • Lahaina
  • Maui,
  • Hawaii
  • 96761
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.1 out of 5 by 315 reviewers.
Rated 5 out of 5 by Wonderfully cared for during a fantastic stay Returning to this property is like returning home. The staff are so welcoming and eager to make your visit a memorable one. The pools and hot tubs are fun without being overly crowded, and it's easy to relax and read a book poolside. The food at the restaurants is good, with a menu that includes local tastes and ingredients in standard offerings as well as some local favorites. The breakfast buffet is very good, and we loved the addition of some Southern favorites (shrimp and grits, country-fried steak). The servers are all wonderfully friendly, remembering you from previous visits, and each really makes the extra effort to have your meal be an excellent experience. November 23, 2014
Rated 4 out of 5 by Not non-smoking! Smoking is permitted on the patios of ALL rooms. I am now in a wonderful room that is next to a person who is a chain smoker, so I am forced inside the room with all doors closed to prevent smelling their nasty habit! This is a VERY bad policy by Starwood, who lie about being smoke-free! The smoke enters my room if I leave the door open and stinks up the whole place! Starwood should BAN ALL smoking--on the patios, in the stairwells, and on the property! They don't, and it is a very negative aspect of my stay. October 23, 2011
Rated 3 out of 5 by Beautiful property, felt like a timeshare Positive: The property itself is high quality; the grounds are immaculate; the setting right on the beach is remarkable - made even more spectacular by the humpback whales breaching just offshore and the island of Lanai on the horizon. Plus, sunsets on Maui are unlike anywhere else on earth. While my overall impression did not meet expectations, I would be willing to give this property another chance - but it will absolutely not be my first choice when returning to Maui next time. I would have preferred it if the choice for "Would You Recommend this Hotel?" had a MAYBE option. Negative: - Disinterest, lack of attention and lack of professionalism among the staff that is not typically characteristic of Westin - This is an ownership property, and while it is possible for non-owners to stay here, there is notable pressure to join the Vacation Club. - I found the poor behavior and attitude of the sales staff of the Vacation Club to be the most irritating part of the entire stay. - Food and beverage was average quality; again, general malaise among the staff. - The fitness center is poorly outfitted and too small for a property of this size. October 27, 2011
Rated 5 out of 5 by Excellent Customer Service Staff went out of their way to take care of us at check-in and minimize any inconvenience. November 27, 2014
Rated 1 out of 5 by Nice hotel but service was lacking During our stay; * The first room we were given, the room key didn't work * Once we got a key that worked the room wasn't cleaned * Front desk stay was unhelpful in finding another room * As soon as we got to our new room the toilet clogged * Waited an hour for maintenance to turn up * Maintenance left a mess * Waited another hour for housekeeping to turn up to clean the mess * In all the toilet clogged four more times while we were there This is a nice property, in a great location but the service does not meet our expectations of the brand. We were hoping for a nice relaxing vacation but ended up spending far too much our our time dealing with "issues". July 17, 2013
Rated 3 out of 5 by Disappointed! Our family recently stayed at the Westin Kaanapali Ocean Resort for our summer vacation. We intentionally booked an "Ocean View" villa to insure that we were placed in Towers 1-3 on the South side. We wanted our daughters to experience Maui with all it's beauty, which starts with viewing the ocean each morning. That said, the extra charges were paid to insure this request was met. Sadly, the hotel was over booked and we were downgraded to a garden view room in the back of Tower 7. This room faced the construction site next door with the street noise of the highway. I was horrified but there was nothing the hotel could do for us until day 3 of our stay. To bout, we prepaid for the breakfast buffet each morning of our stay and somehow the hotel staff couldn't locate our vouchers. This was a battle we dealt with our entire stay. Not being resolved until our departure day. Each morning we had to hunt down clean bath towels because house cleaning missed our villa but once. Urgh! We still haven't received an apology about our room downgrade, much less a refund for the money we paid. Mind you, we come to Maui each year for vacation and have NEVER been treated so poorly. We would NEVER recommend this hotel to anyone!!! August 27, 2012
Rated 1 out of 5 by Leaky toilets and airconditioner! Booked four rooms for four families to celebrate my Dad's 80th birthday. Requested rooms be near each other. Rooms were placed on opposite sides of the lobby, one on the North side and the other on the South.. When questioned, the front desk attendant said curtly its just a request that they didn't have to satisfy. In our room we are on our second toilet leak in addition to an air conditioner leak on the carpet! They take care of each problem but we are scared of flushing the toilet and have to step on soggy carpet. Westin is really bringing our vacation down. August 5, 2013
Rated 5 out of 5 by Delightful stay It is difficult to book a room here and I can understand why as it is in a perfect location.. It is just a little further away from the noise and crowds of larger hotel resorts.which makes it very attractive. While it is also tough to book a full ocean view room, it idd not matter as you can easily watch sunsets a few steps away from your room. Staff members here are very helpful and there are so many activities to enjoy if you want to take advantage. My room was a one bedroom and it was huge with a very nice lanai. There are two Westin workout facilites on the property as well as a remarkable Westin Spa which is well worth the time. I can understand why there is a high 98% occupancy rate at this resort. Upon departing, I only want to plan the next return. November 15, 2014
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