Rated 5 out of 5 by Darin Awesome Doorman
Jose Sanchez was probably the best doorman I have ever encountered. I have stayed at some of the nicest hotels in the world and have never had a doorman so attentive to my needs. Most of the time I just ask or told him what I needed and he got it handled.
February 21, 2014
Rated 4 out of 5 by Cintia not my ideal
I am very used to stay in luxury hotels, including St. Regis Mardavall Mallorca Resort, that I love it.
And, as a costumer I have some requirements that I think they are important to me. In this case, I needed a late check out, because my flight was at 9:50 PM. Often this kind of hotel offers that to me as a very kindness, because I know it's not an obligation, but at this time they didn't give it to me. The manager tried to explain the hotel was full, but I called to reservations, earlier in that morning, and they said that there was room available to book. When I had booked I asked them about that possibility, and if they had told me it won't be possible, I hadn't had book it. Every time I go to Miami I take this flight, and at your hotel it happened to be the first time I didn't have the late check out. So, I won't come back to there again, because it is a great discomfort to me.
March 10, 2014
Rated 5 out of 5 by ElHombre Bespoke
It doesn't get better than St Regis!
March 12, 2014
Rated 5 out of 5 by bayon i love the morning exercise class on the beach
so unique, working out in the sand, with the ocean in front of you. excellent
March 10, 2014
Rated 5 out of 5 by Laura25 Excellent staff
From the time we checked into the resort, the staff greeted us with a very warm and friendly welcome and their kindness extended throughout our entire stay! The service was impeccable! The staff was genuinely helpful and courteous, always with a smile on their face. Our room was well tended too and clean. We even had a chocolate on our nightstands, along with the next day's weather forecast, waiting for us each night when we retired to our room from enjoying the evening's activities. Thank you St. Regis for a very memorable stay!
March 3, 2014
Rated 5 out of 5 by ToniCTravelAmeniti1 The Star of Bal Harbour Shines Brightly
This property is amazing. It is the best property in Miami area. The location is first class, the beach is awesome, the facility and interiors are awe inspiring. Everything is high tech. The spa is just great. Food delicious. The rooms are some of the best I've seen. The suite upgrade I received was absolutely incredible. The views from the 2 balconies were breathtaking. It was the perfect place for my family to be weather stranded in January.
Ludovic is the best manager and a true hospitality guru. Noblesse oblige. Merci beaucoup. This is the place to stay in South Florida.
January 29, 2014
Rated 5 out of 5 by babimim18 best hotel i've ever stayed in
This beautiful resort is designed for it's visitors' ultimate relaxation. Although we only stayed for one day, every experience we had with every staff member was positive. We love the location, with its beautiful walking path and proximity to many restaurants and shops.
March 4, 2014
Rated 5 out of 5 by Brandi123 Great place to pamper yourself!
Helpful, friendly staff. Clean, large rooms. All the amenities you could ask for. If you don't have what you want or need...just ask and they will provide for you. We felt like royalty!
March 3, 2014