Rated 3.1 out of 5 by 56
Rated 3 out of 5 by Auag 地理位置优越，设施一般。
June 14, 2013
Rated 5 out of 5 by Qaqa 这家酒店很有特色
June 12, 2013
Rated 3 out of 5 by GCSH 豪华房实在不值这个价
May 31, 2013
Rated 2 out of 5 by dellerpon スタッフが最悪
March 20, 2012
Rated 4 out of 5 by Cuetip Nice hotel in good location
My 3rd time back at this hotel. This is a nice hotel in good location nearby subway and restaurants. Staff and service is excellent. The TV is old and needs upgrading to the new flat screens. Also there is no wireless internet in the room which is almost a must in todays world...how do you plug a wired internet cable into an ipad? Nevertheless I had another wonderful stay.
April 28, 2013
Rated 2 out of 5 和其他喜来登酒店比差距太大
1. 内部设施陈旧，有的水龙头松动，网络连不上， 家具、电视都快淘汰了，和房价严重不匹配。
February 22, 2012
Rated 1 out of 5 by tintin Probably the worst Sheraton in the world
Poor Service and Attitude
As a Platinum member I spoke to the Sales as I wasplan to be a long staying guest for 3 months planning to stay at the hotel for 2-3 months and would like to request for upgrade not to the suite rooms but their renovated cleaner rooms with WIFI. William the Sales Manager rudely refused and said there is no way that Platinum would be upgraded to the Elite floors unless they pay for it.
The non elite floors rooms are old even for the suite rooms with old dirty carpets and old room smell. There is internet but not wifi, unless you pay deposit and get a modem from business center. The front desk does not recognise gold or platinum member and one has to wait on line easily for average of 20 minutes and they will service others and ignore the platinum line and worse still, non members use that line too. Many of the front desk staff tends to be rude and takes a long time to process check in or check out. often having more than one staff to attend one customer. This HOTEL in general is not Starwood member friendly and is only interest regular guest paying full amount. The only good thing is its location. if you are thinking to relax at the pool - think again...the swimming pool is probably the most unhygienic pool I have ever seen. It looks like a sunken TITANIC. it is rusted and no water cleaning system. just a huge rusted pool of potential germs filled water. Its about time the Starwood management look into this hotel. It is a shame to the name of Starwood. Heard it was a first class hotel 30 years ago... guess, they have not done anything to upgrade since then and still hold on to the snobbish attitudes from front desk. If I were to rate this hotel, it would be a minus and not even zero, having visited Starwood hotels all over the world.
May 21, 2013
Rated 1 out of 5 by Eric 服务员差异太大
入住几次都感觉前台和行政酒廊的年轻服务员态度都非常好 但几个四五十岁左右的服务员态度非常差劲 热情是不要奢望了 他们的笑脸是留给老外的 国人不是他们的服务对象
May 14, 2013