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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

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The Westin San Diego

  • 400 West Broadway
  • San Diego,
  • California
  • 92101
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.9 out of 5 by 299 reviewers.
Rated 5 out of 5 by Best Staff I've Seen in YEARS. Nice hotel Our experience here was AMAZING. The staff went beyond our expectations. We rented the ball room and several hotel rooms. The rooms were very clean. The rooms were also quiet with great views. I can't imagine switching to another hotel if I return to San Diego. Finally, walking distance to the Downtown district was great. September 5, 2014
Rated 5 out of 5 by Great hotel, excellent location I thought this hotel was excellent. Room was clean, well laid-out, with lots of power outlets around the room. Great view (if you get one of the more pricey rooms or are a preferred member) and quiet room. The location of this hotel was also very good. Close to train, trolley and bus options, as well as just to walk to great restaurants and other attractions in the gas lamp quarter. Staff was great - very friendly and helpful. Not that I asked much of them, but my few interactions were great. One of the shuttle drivers even offered to take me to the airport outside of the normal airport run time, which was really nice. I was more than willing to take a taxi. September 5, 2014
Rated 4 out of 5 by Lacking The King size bed only had one night stand, the sheets did not fit the bed and were very scratchy. The foot of the bed was so close to the wall on one corner that you had to side-step around it to get to that side of the bed. the air conditioner only worked for the first eight or nine hours. The water tasted salty and pressure was very low. September 10, 2014
Rated 4 out of 5 by Labor Day 2014 After readng other reviews I was a bit concerned over my stay here. That concern proved unfounded. The staff was courteous from the front door to the upstair housekeepers. Spend some time in the bar and the bartender was attentive . Ate some food at teh bar also, it was good, but a more expanded menu would have helped. Speaking of eating, we went to the Coast for breakfast. The service was good but the food was Denny's like. The sign on the door said "Hours open daily" but no hours were stated. A bit misleading. But all in all, a good time was had and we will stay again. September 3, 2014
Rated 2 out of 5 by Service was Disappointing A few disappointments: (a) When I bookded room, months in advance, I asked for a room with no feathers. I called 6 hours before arrival to confirm that I had a room with no feathers, since I am allergic to them. I spoke with Megan, who said she would deifnitely handle it since there was no record of the request. Got to hotel, had to wait for room for approx 30 min, since my rooom weas given away. (b) Parking was a surprise - no self park in hotel and only $40 valet parking avail, but I was told three times, I could park on street or in public parking garage across street. How nice. Entire point was missed. I was given a cupuon for free drink and extra points for our inconvneience. I returned cupon, and thanks for points, but they are meaningless. I will never use points. September 3, 2014
Rated 5 out of 5 by Exceptional Service Another great stay at the Westin San Diego. Exceptional service by every team member I encountered. Well done! September 3, 2014
Rated 5 out of 5 by Everything perfect but. . . one thing What a wonderful place to stay. We had a magnificent view and an excellent room. The staff was courteous and efficient. I really appreciated the efforts to be green, especially during the drought. HOWEVER, THE HOT WATER AND COLD WATER IN THE SHOWER WERE REVERSED. I WONDER HOW MANY GALLONS WENT DOWN THE DRAIN BEFORE BATHERS REALIZED THE HOT AND COLD WERE REVERSED. PLEASE FIX THIS!! September 1, 2014
Rated 3 out of 5 by If only everything matched the service! Firstly I must say that our experience with the staff (everyone except the last lady at checkout) was phenomenal. Everyone has a smile and really makes you feel at home. We had the buffet breakfast and it was excellent. Really the service at this hotel is the best thing going for it. Other pros are the location, the workout facility, and the views (definitely worth it to upgrade to a bay view room). Unfortunately however, the cons outweigh the pros at this hotel. Firstly we booked a non-smoking room and as soon as we walked in my husband and I could smell an old smoke residue that was very unpleasant. Secondly the bathroom door does not lock at all and is just clumsy. The worst part of the room was the refrigerator! We couldn't sleep all night! It was so loud and at 2 am we didn't have the energy to be moved to another room! The pool is a horrible excuse for a westin pool. It was so dirty and way too warm for a summer day. It felt like dirty, cloudy bathwater. It was very narrow and overall unpleasant. Upon checkout I spoke with a lady and told her that we had the worst nights sleep and we expected that after upgrading our room we would have much better accommodations. Her response? "Im sorry. I hope you come stay with us again soon" I couldn't believe after explaining to her how miserable our night was she responded with a lame generic "come again" response. We always like to stay at Westin hotels, this one however, we will never return to. September 3, 2014
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