Rated 2 out of 5 by Rooni1 Beds comfortable and staff friendly
This hotel has potential, but facility needs an upgrade such as new carpet in hallways and better access to pool area. Also, complimentary breakfast should be offered.
July 22, 2014
Rated 1 out of 5 by Platinum51 Clean It Up
We are platinum members and were given a room with one window, half of the window was fogged over, I asked to move and we're given a larger room with floor to ceiling windows facing the city. Still I would never come here again, the hallway carpets were dirty and I just didn't feel this represented a Westin brand. The pool area was dirty and needs to be remodeled.
July 20, 2014
Rated 5 out of 5 by marchd Outstanding customer service
From the front desk,to valet,to dining room, I have to say, your employees were beyond my expectations in customer service, For that reason alone I would come back, the rooms were confortable despite a little outdated,etc.
Your front desk check in people are amazing,as is anyone else who works there.
The pool outside is nice, the bar at pool needs some refurbishing(I don't like to have my drink with insects crawling around) and to be cleaned.
The dining room(725) was also beyond my expectations in terms of service.
July 14, 2014
Rated 4 out of 5 by Shelleysmiles This hotel has great staff
The staff treated us very special when they realized we had a 6 hour wait before we had to be at the airport.
July 15, 2014
Rated 1 out of 5 by Daorlando Filthy Dirty Hotel
I have been a Platinum Member for several years and stay over 200 nights a year in Hotels - Often Westins.
OMG - As Noted it is a Great Location But this is perhaps the most disgusting Hotel in Tampa (Maybe Florida). I took Pictures of the Hallways to show my Friends. Food, Trash and Dirt on the carpets. Same overflowing Trash in the Elevator Disposal for 2 days. I was on the 9th Floor, My Collegue on the 7th Floor and both corridors were the same Filthy Condition. If I were the GM I would be so embarrassed to have Guests on this property.
February 18, 2012
Rated 4 out of 5 by Jlove581 Convention center and forum walking distance
Beautiful view of river and bay. Park once everything in walking distance. Staff was nice and helpful. Rooms clean, beds great , underground parking. Jackson's Bistro and nightclub in adjacent building.
July 14, 2014
Rated 4 out of 5 by Tomaz850 July 2014 Stay
The staff was courteous, polite and helpful. I enjoyed the hotel as it was well maintained, clean and located on a beautiful area of downtown Tampa. Very safe location. My room was clean, functional and (importantly) the bed was comfortable. If anything on the complaint side, breakfast at the hotel restaurant was a bit pricey. $20 (out the door) for a buffet is too much. Unfortunately, there are no viable alternatives nearby. It was good – my omelet was well prepared but it’s eggs and bacon. Shouldn’t be that much. Nonetheless, I will stay at the Westin Tampa Harbour Hotel again.
July 3, 2014
Rated 3 out of 5 by Jana424 Average Hotel
Picked this location due to proximity to the water but should have followed gut and gone with the brand new Le Meredien near by. This is tired and dated; a conventioneers hotel. Staff very friendly and professional, but the building itself is old and outdated.
July 8, 2014