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1 quarto 1 Quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.2 out of 5 by 231 reviewers.
Rated 5 out of 5 by Beyond Fabulous We stayed at this beautiful hotel for 10 nights and didn't want to leave. The hotel building is spread out along a lovely stretch of beach enclosed by a coral reef, it is not a boutique hotel but a relaxed spacious place that is a little ragged around the edges which is its charm. We stayed in the Nirvana section which is secluded from the main hotel with the pool being for adults only. It was extremely peaceful and we relaxed on our comfortable sun beds most days which were a few steps from our room next to the lovely infinity pool. The real beauty of the hotel is its staff and food. We cannot highlight how superb the service is, how welcoming and pleasant the staff are, we were looked after so well we wondered if they suspected that we were hotel inspectors but everyone received the same individual attention. We ate at all of the restaurants and the standard of cuisine was excellent at them but the one which stole our hearts was 'La Feya' where the staff could not do enough for us and the food was exquisite. Nitish and his team; Pooja, Avish, Kushal, Jarun, Vinesh, Rovin and Santy were no less than brilliant. They were our 'A' team. We had a special meal for our 1st anniversary whilst there which was held on the jetty. We paid extra for it but it was a special memory which we will hold forever, Sanjays team provided the most delicious dinner, I would have paid just for the fish soup which deserves a couple of Michelin stars. I would recommend this hotel to everyone, we will be back next year for at least 2 weeks. July 26, 2016
Rated 5 out of 5 by Would definitely stay here again if returning to Mauritius! The resort is very beautiful with each room having a great beach view. The hotel staff is very helpful. The beach activities are really fun to do and even the spa experience is awesome. May 29, 2016
Rated 5 out of 5 by Outstanding Our room was clean and very welcoming. kind person especially Mrs lilah (room cleaner)who was generous and room was fantastic. Mr Dil at la Faya Resto is a one of its kind a rare Mauritian gem and his team mates as well May 20, 2016
Rated 3 out of 5 by I think this hotel is overpriced and hyped up This place looks amazing and the views are to die for. But the need to be cleaner in their rooms and staff needs to be more organised. 1- when we arrived, we were not welcomed and directed to a parking, we had to pick up our own luggage and come to reception, at other resorts, we were warmly welcomed and everything was clearly explained and we also got a tour. 2- aircon was not working, and was not even fixed when reported 3- the bath robe was not cleaned because there was a dirty tssuie in the pocket. I wonder what else they don't clean. 4- after the spa, I paid the bill. I was getting charged again for the same thing when I was leaving. 5- drinks are way overpriced (140rs for a vital bottle) and food very average compared to other resorts. 6- sand in the sea is very rocky but if you are snorkelling, you can see amazing fishes. Even though the view and the hotel room was amazing, it was a bit of a let down for us because the staff looked sleepy and obligated to help us. April 18, 2016
Rated 1 out of 5 by this hotel needs a lot of improvement. well I'm very disappointed.everything was below my expectations.no professionalism at all. April 11, 2016
Rated 4 out of 5 by Home away from home Le Meridien, Mauritius, has become our home away from home. Visiting at least once a year for an extended family holiday, we were once again greeted with warmth and friendliness. Although not immediately recognised as regular visitors, once made aware we were treated and taken care of very well. The hotel is definitely getting older and in need of some TLC. Our stay was made special by the staff, special note to Pamela working in restaurants. Great beach areas kept in good nick. Would like stand up paddle boards for next visit as most hotels in Mauritius now offer these. I would definitely recommend this hotel for a great family visit. April 3, 2016
Rated 4 out of 5 by Perfection just barely missed From arrival onward, the good people of Le Méridien made us feel welcome and did their Best to make our vacation a good one. Whenever you turn around, someone is there to assist you with even the Most trivial matters. Why? "Sir, you are here on vacation. Here, we do that." That was my First Interaction with a hotel staff-member. Service still means something in Le Méridien - a fact highly appreciated on my behalf. Two things irritated me, though. Just a matter of principle at that. On the Internet, they profess to have a special Nirvana Area, including spa useage, no-children Pool area with complimentary alcohol-free beverages, snacks and a daily fruit-plate. The snacks were exceedingly rare, as were the fruit-plates. We got a total of 3 in 8 days. The second one was only provided after we inquired three times in 2 days. The fruit provided was bruised and overly ripened. In view of the fact that half-board is much more food than any normal person could Ever consume, this is a trivial matter. The poolside snacks were negligible. What upsets me about that is not the fact that I needed go hungry. That was Most definitely not the case. The fact is that they demand a higher room-rate for a Service not provided, or at least not sufficiently. They more than make up for this with their Service, but I am disgruntled about it. What a trivial and exceedingly inexpensive way to make a customer satisfied. Why not go that extra Mile? After all, we did pay for it. I appreciate the availability of this and other forums for providing feed-back. It remains to be Seen, whether it is published. I Do reccommend the resort, however, wholeheartedly believe that is their own obligation to fulfill the expectations resulting from their own advertizing. If you don't intend to make good on your offer, just don't offer it. Whether or not my feedback is published on this site, I can assure you that it WILL appear on others. , we were highly satisfied and you were very very attentive. That is the tragedy in my experience. Were it not for the superfluous services insufficiently rendered, you'd have scored 100%. March 25, 2016
  • 2016-07-27 T10:24:28.150-05:00
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