Rated 5 out of 5 by Hamdkha Very Nice hotel with a view to the History!
One of the best hotel I have ever seen, staff are very welcoming, they are all very helpful from the arrival throughout the stay. The bell boy Mohamed with very helpful when we change our room. We had an issue with the first dinner at the main restaurant, but the restaurant manager was smart enough to handle it, this guy is a great asset to the hotel. Hala the training manager was very helpful and even she went an extra step by asking us every morning how was the last day and if any assistance that we may need. The cafe by the swimming pool is a great place to relax after dinner specially with one of those cup of mint tea! food is excellent, waiters and chefs of the main restaurant were all very helpful.
March 31, 2012
Rated 5 out of 5 by Samehkader Hotel can be fantastic only if it has fantastic staff like le meridien pyramids
You will feel like you are in your home, nice people do their best to make you feel one of them
November 12, 2013
Rated 4 out of 5 by SouthKorean Pyramids View Room is highly recommended
I stopped over one night at Cairo on my way to Sharm El Sheikh.
You will enjoy three things at Le Meridien Pyramids.
First, staffs remember you and your name during your stay as soon as you check in.
Second, staffs speak good English and are very accommodating and friendly.
And third, literally you can see Pyramids in your room or in outdoor swimming pools.
There are a couple of things that you may not be satisfied with though.
First, there is no extra privileges for SPG Gold & Platinum members such as free breakfast or free internet access.
And second, if you like to walk around, there is not many things to see except for Pyramids.
January 16, 2012
Rated 3 out of 5 by David3957 Disappointing Stay
One night stay.
Room has no tea/ coffee facilities which was half expected but also not even a small bottle of water. Discussed with reception who explained this is now hotel policy but offered to make an exception and promised to send some water. This never arrived despite a reminder at the reception desk two hours later.
Air conditioner in room not working. Fan operating only. Discussed with reception who said maintenance would be there in 10 minutes. 25 minutes later I spoke again to reception to confirm no visit made. AC then repaired.
Despite registering prior to visit for Take Two double points promotion only usual points have been posted.
September 7, 2013
Rated 5 out of 5 by CoronaExtra Loved it. Will come back in a minute
Had a great two stay here with my family. Its far enough away from the city to be free from any political nonsense, but is super close to Giza historical sites.. like you see two pyramids whilst swimming in the hotel pool.
Staff is very friendly and helpful. As Starwood Platinum I received a great suite upgrade, free drinks in the lobby bar, and a bunch of other value added benefits.
Rooms air condition to ICE cold.. like my daughter was in a sweater I got it so cool.
I would come back here in a minute. I really don't want to leave..
Really enjoyable property that is a amazing value.
Its not a Cat 7 Lux. Property.. its Egypt.
Its a little slower pace, but super friendly.
Tame your expectations and you'll love it.
August 8, 2013
Rated 5 out of 5 by tjsKathleen Fabulous Views, food, & service
I went for a short stay to see the Pyramids. The view from my room was unbelievable, I could see the Great Pyramids 24/7! Since I was traveling solo, I did not venture too far from the hotel. I ate at both restaurants, and the pool bar. The food was impecable, and the service was first rate. I thought the prices were fair considering the location and the quality. I did not use any of the services listed (spa) & was dissapointed that there was not a gift shop. other than that, it was delightful
February 17, 2012
Rated 3 out of 5 by PennsylvaniaTraveler Less for More
Booked as Starwood Preferred Guest. No ammenities which made us feel "preferred". i.e. no breakfast, no internet, no fruit or candy in lobby, no tea / coffee in rooms; No room book stating meal times / prices or pool hours. Arrived after 24 hours of travel and of course ready to take a break -found room safe inoperable, toilet leaking onto floor for duration of stay; Awesome pyramid view from room window when not hazy. Good base to explore Cairo. Manager listened to my concerns but there was minimal change; - 2 Egyptian weddings in lobby during our visit / did not venture onto nearby streets alone during our visit which is a 1st for our travels; Hotel security efforts were in place;
July 1, 2012
Rated 4 out of 5 by Sablp Great staff but internet needs to meet 21st century standards
Most of the staff at this hotel make a genuinely good faith effort to meet all of your needs. The gentleman who met us at immigration at the airport, the Mercedes driver who picked us up from the airport, and the reception staff were courteous and professional (the only ding I would give is that the airport driver tried to sell us on being our weekend tour guide...however, given the state of tourism in Egypt, it's understandable that folks are doing all they can to make ends meet). The restaurant, pool, and spa staff were exceptional. The jacuzzi room at the spa is fantastic and the gym is top notch for a hotel gym.
The major issue at this hotel is the internet access. The free internet in the lobby is quite unreliable. You can purchase internet in your room for an exorbitant price. We did so but then were told that only one device can connect at the same time. The staff repeatedly hung up on us when we asked if there was a way to PURCHASE another voucher so that we could work simultaneously from our rooms. Eventually, I went down to reception to talk to someone face to face. I was then told that I could purchase another voucher from the business center. So I went to the business center, which was locked. A staff member near the business center told me that reception has to call someone in order to open it. This exercise in futility was not appreciated.
However, barring internet access issues, I would return to this hotel. The rooms were lovely and clean and updated. The views of pyramids were stunning. The pool is terrific, the spa and gym are phenomenal, and the location to they pyramids can't be beat. Additionally, the tour organized by the hotel to visit the pyramids (and Rawas Limousine) were exceptional.
November 3, 2013