Rated 5 out of 5 by Hammy1 Another excellent stay
We have been visiting Dubai for over 20 yrs, staying in many of the 5 star hotels, however during the last 10yrs we have only stayed at the Royal due to the quality of the hotel and the friendly staff.
It is the smile and " good morning " by all staff that comes over as genuine that makes us feel at home. This time we had another great stay and already planning our next visit.
We would like to thank Daniel from security who, whilst off duty, spent his own time talking about the hotel, his / our families with a while ensuring the hotel was secure from outside visitors. It is people like him that sets the Royal above other hotels.
March 23, 2015
Rated 5 out of 5 by RODNEY17 Does the brand proud!
Our second recent stay reaffirmed our original assessment that this hotel is a true benchmark for the brand.
Dealing with two small negatives at the outset. Check in and check out on both stays has been slow and sloppy. I suspect the issue is inexperienced staff and or high occupancy. The second issue is the main building's rooms are showing signs of becoming dated.
Otherwise this is a superb hotel where you as a guest truly feel constantly privileged and pampered.
The facilities are unmatched anywhere I have ever stayed and how refreshing the pool staff are always finding you a lounge, sun cover if needed and set up.
The Club lounge is not just world class but will prove to be your highlight of your stay.
SPG status recognition is delivered in bucket loads !
My wife and I can't wait to return again in June!!
March 9, 2015
Rated 5 out of 5 by Lubnani79 Best beach hotel in Dubai, very professionally run and never disappointed
Have stayed at this hotel 8 times and have never been disappointed. The best part of the hotel is the beach, spa and gym. The Al Khaima restaurant is a great lebanese restaurant with a very romantic setting and offers probably the best shishah in the world. The rooms are fine but a little outdated in design but are well maintained. Staff is very professional and I have only had one problem over the 8 stays which was resolved instantly.
April 7, 2012
Rated 5 out of 5 by maxwell36 Fantastic Experience yet again
Holiday met and exceeded expectations as the changes to Pool and Beach Bar were brilliant the new Seafood Geales Fantastic food.
Shades is a pleasure to drink in and the friendliness of Nuwan goes a long way.
Remembering us from previous visits is always welcoming.
We have yet to find a hotel as good - this was our 14th visit and we will return!!
December 17, 2014
Rated 5 out of 5 by Daniel08 Exceptional Staff
We were met at the airport by a porter who escorted us to our car (pristine 7 series), the driver handed us a chilled bottle of water each and a cool refreshing towel - very much appreciated. We arrived at the hotel at about 8am (way before check-in time), but our room was not ready; not an issue, we expected this due to our early arrival. However, what was not expected was the temporary room to freshen up and rest - this was a an incredibly welcomed surprise, especially by my wife who is 5 months pregnant. By 2pm, our room was ready and the porters helped us move in, in no time. First Impressions; hotel cannot be faulted. We had the Club Lounge access, which is more than most club lounges offer. Breakfast was the full compliment, afternoon tea was very nice, and not monotonous - something quite a few other lounges are. The pre-dinner drinks and canapes really topped it off. The staff in the lounge were incredibly attentive, they remembered drinks from the day before, and even asked how we had got on with previous evening's meals or activities - the conversation flowed like one with a friend. The hotel, and it's sister hotel have a plethora of restaurants, so if it's a lazy break, you don't need to venture far; Rhodes 2010 is a must! All in all a great stay, and I would definitely go back.
January 26, 2015
Rated 5 out of 5 by jacek01 Great hotel
One of the best hotels I ever stayed in. Everything was simply perfect. It is the only hotel in Dubai I will stay in the future.
January 25, 2015
Rated 5 out of 5 by Natalie25 Excellent Stay
My father and I have returned from 10 nights stay, we had the most amazing time. The hotel is a true gem, so clean and all the staff so pleasant. Nothing was too much of an ask. As for the party on the 23rd, it was the highlight of the holiday and so unexpected - thank you! It was the little touches, like fresh fruit and ice in our room daily - not to mention the glorious fresh fruit and mince pie basket left in our room on Christmas Day. we had a great time and I will highly recommend this hotel to others
January 13, 2014
Rated 4 out of 5 by Razzou Great Beach, Good Outlets ... Just Improve SPG Recognition
Got a tower sea-view room for my Platinum status; nice balcony and furnishing. The club lounge is spacious but with less premium drinks on offer vs other SPG properties in Dubai. One of the best beach areas I've seen, with a pool-bar serving you whilst in-water. Room service and F&B outlets leave little to be desired.
Wished they upgraded me to one of the available suites as I extended my stay another 4 days. And wish I got the double-points per the SPG promotion (it turns out this hotel did not participate). Had to also sort out the less-than-actual room nights they recorded towards my SPG membership.
Still, one of the better beach properties in Dubai.
August 19, 2013