Rated 5 out of 5 by JSAiki2014 Personal 'thank you'
I've already completed the post-stay online questionnaire and a Tripadvisor review but would like to take this opportunity to personally thank members of staff for their excellent customer service/hospitality on my recent return visit:
Rita, Ibrahim and Bridgitte on reception
Joel and Eva in Talay
Annie and Anastasi - hope the Greek restaurant is successful!
Igo in NRG sports bar
Iloscu and colleagues at the beach bar
Haroline for her outstanding approach to employee relations and development
Even though there are many common Starwood corporate standards to be met I really like the focus on people, creativity and motivation which allows guests to be treated as individuals, not just another 'guest'.
Sorry if I missed anyone out and look forward to seeing you all in December!
August 23, 2014
Rated 4 out of 5 by Rouby Spa
The best Spa in Abu Dhabi
August 25, 2014
Rated 5 out of 5 by wiebke0612 Great service nice loation
Very flexible and attentive staff. very charming hotel product with excellent restaurants
August 25, 2014
Rated 4 out of 5 by Oldies02 Frontline staff were very helpful
We arrived at the hotel early in the day and were very tired after our flight. The staff member, Bridget, was so friendly and helpful we felt very welcome and well looked after. She was also on hand the following morning when we departed and was just as bright and helpful. Very caring and an asset to the hotel.
August 20, 2014
Rated 4 out of 5 by ADAugust Hotel suits all needs.
Will return and recommend Le Meridien to all in need of accommodation in Abu Dhabi. This hotel is in the centre of all attractions.
August 20, 2014
Rated 5 out of 5 by JSAiki2014 Traditional+Excellent service
As one of the earliest hotels to be built in Abu Dhabi Le Meridien lives up to its strap line of 'European Service and Arabic Tradition'. I spent 2 weeks on a working holiday, having stayed there previously, and it really feels like home-from-home. The staff are incredibly friendly and really work hard to exceed the guest experience - I only had two minor issues both of which were down to communications misunderstandings (not unusual in this part of the world!). There are some renovations taking place but this did not impact on my enjoyment, although short stay guests might experience some minor inconvenience. If you like new coffee tastes try the Fredo in the lobby cafe :-
This is 4 star only because of the property age not the facilities - I'm not alone in hoping that when they start renovating the rooms they maintain the beautiful traditional feel of the place. The 'village' experience is special with gardens and a great variety of bird life and the spa jacuzzi/water spouts is possibly the best in Abu Dhabi. I'm looking forward to my (brief) return in December! Overall I can't fault the hotel and would certainly recommend that anyone who stays there takes some time out to appreciate its aesthetic qualities...and Abu Dhabi Mall is a short walk away with cinema, large Co-Op store and an excellent food court for those on a budget. Hope this helps!
August 18, 2014
Rated 4 out of 5 by Arun Good Stay
It was a good stay. Particularly staff (Mr. Gerald) responsiveness was good.
August 17, 2014
Rated 4 out of 5 by Bigfoot95 A great hotel in the future
In it's day, Le Meridien was a great hotel, and I am sure it will be again in the future when all the work is done. The number of outlets is currently greatly reduced by the renovations going on, and access to the beach and pool is only through the coffee shop and we feel that customers should be made aware of this on the website.We were also unaware that the room we booked did not have a balcony as requested and had to upgrade to get this facility. Our booking also said the room had 'direct beach access' - only when we arrived did we discover that none of the rooms are near the beach so this is something of a misnomer! However, all in all our stay was made pleasant by the warm and welcoming, and very helpful, staff and we were able to overlook the inconveniences. The location is good being in close proximity to the Abu Dhabi Mall, other hotels and no great distance from other malls and the corniche, and, in spite of ongoing roadworks, not too difficult to access.
August 15, 2014