Rooms & Rates

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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.4 out of 5 by 165 reviewers.
Rated 4 out of 5 by Very nice Hotel Great SPA Hotel with very good facilities. Good access to SPA and GYM. September 7, 2015
Rated 4 out of 5 by Striving to be better I had written the previous review to express my disspointed experience on my first night during my most recent four nights stay with Le Meridien Lav Split. I am following up that review from August 27-28 with this one to express my gratitude for the management and their effort to improve my experience for the remainder of my stay. Was it perfect, not really. But did they tried and do what they could? Yes. I would say my overall experience at the end of the 4 nights stay was above 3 stars, but slightly fall short of 4 due to a few issues. But I did got the sense that management was open to suggestion to strive better and improve guests experience, which is the most important thing in hospitality industry in my opinion. We were contacted by Mr Nardiello the next day who was apologetic to the issues we experienced in the first room. He sent a bottle of wine as gesture and told us that the reception staff did contacted the IT department in regard to the issue the day before (which I will come to to this in regard to an area they can improve). And we were offered to an upgraded room on the marina front. But fortold that the room is right below the bar and receive some furniture moving noise. We inspected the room during day time, we check the room have good wifi signal unlike the previous room, and the room has a separate enclosed shower unlike previous room that has a shower over tub that doesn't drain well (but was later fixed while we were out for dinner after I complaint to the front desk staff on duty that night). We didn't notice furniture dragging noise at the time and gladly took the room. The room was indeed as perfect as it can be during the day time. Faces the Lav Marina, panoramic seaview, quite spacious. It was truly perfect, almost. But unfortunately as a light sleeper I did immediately notice these furniture dragging noise as I try to sleep. Sadly our sleep quality was affected due to that. But we were too tired to want to move again as room move is both tiring and time consuming. Frankly we would be quite happy with any room (even if we don't get upgrade) that doesn't have previously stated issues. But I do have to give them the praise to respond the next day and willingness to improve guest experience. Now that's talk about other aspect of the resort that are good. Firstly, the pool operation is very smooth and very enjoyable. It's a very time, and the pool does get quite busy, but the pool staffs made it such good experience for each guest. I noticed of the staff Gabriel was particular eager to assists guests with small children and elderly guests. He seems to be running all over the pool area to set up sunbed and umbrella to ensure guests doesn't even need to move a finger (I'm more of a do it yourself type of person, it was more service than I would need, definitely a big plus for families with kids and the seniors). The pool staffs also running back and forth to take drink order to ensure guests are taken care of during their time by the pool & beach. That part of the hotel was definitely a five. Secondly, food and drink quality are quite good. Breakfast operations was smooth, although not perfect, but the staffs definitely did a great job keeping up the guests need. We've had dinner at both Pitivca & Spalatum. We enjoyed the dinner at Pivitca tremendously. I've read some negative reviews in regard to dinner at as palatum. But to my surprise, the quality of our meal at Spalatum was excellent. Both the truffle risotto & sea bass were intrically prepared. Quality wise definitely on par as most cosmopolitan city. Now I will talk about some of the area where they can use improvement. First 'communication, communication, communication'. The first staff I made complaint to I did not get the feeling she was taking it seriously. Although Mr Nardiello, the room director said she had indeed contacted the IT to look into issue. But there was no follow up. The second lady did appears enthusiastic to help, but again, when we return from dinner, she did not follow up with us. We knew she did sent someone to fix the tub because noticed the bathmat was moved. But if I had not notice it, I would have perceive that nothing was done. So follow up communication to guests is something the front desk staff can improve on. The communication not only apply to front desk staff, but also notifying guests ahead of private events. There was a wedding during our stay and the area between reception and pool was closed. It did not affect me. But I saw many guests appeared surprised when they were returning to their room and was told the area was close. So they went about finding new route to their building. I am currently staying at an competitor property, one thing I noticed rather do differently right away is that they posted the sign notify guests an area will be closed due to private event days ahead. It help guests to plan accordingly. Many guests look like they were deer got hit by the head light and not knowing alternative route back. We asked the staff if an alternative way exist and was told the path to take the elevator. The staff should let all the guests know ahead what alternative route to take without trying to find one themselves. There are some minor maintenances that the staffs could have done better. But they should train to keep an detailed eyes to notice and fix these minors issues. For as minor as they are, they can affect how guests perceive the hotel. There are two rooms affected by the bar operation. According to the bartender, it's a known issue fora few years. I personally think the hotel should put in carpeting bar area and perhaps limit bar hour could have improve this issue greatly. The last night we wanted to have a drink at the bar, but we immediately think about how that will affect the guests in the other room that also affected. That pretty much discouraged from spending money at the bar. Happy guests will be more willing to spend money at the resort. Overall I applause the managements afford to try to improve the remainder of our stay. I also noticed the hotel is a very busy property that is popular for holiday guests, conference attendees, as well as wedding. Split is also experience a huge growth in international tourism in the past 7 years. I feel like the hotel is finding itself turning from a regional destination to an international one. But it maybe facing some of the growing pain as it transforming into its new status as an international destination. I believe as long the management open to suggestion and criticism and strive to be better and learn from them, the property will be on par as other major international destination resort. September 2, 2015
Rated 2 out of 5 by Most dissapointed hotel in Croatia, below typical SPG standard We checked in to Le Meridien Lav Split today for 4 nights stay, now I wish I had gone else where. First impression, beautiful lobby. The lady that checked us in was friendly. Unfortunately that's when the good things end. We took the elevator to our 7th floor room, immediately noticed how dirty the carpet in the hallway is, and poor shape of the AC unit in hall way. Quite a contrast to the impression of the lobby. But the true disappointment came when we came to our 'classic seaview' room. It's an obstructed seaview with trees blocking most of seaview, unlike the room on their website. Which is fine with us.the other side of the room actually face the steet, so we constantly have traffic if bus and cars right off the balcony. But the real problem came when we realized we hardly get wifi signal in room. As I am writing this review, I have to come down to reception lobby just to get wifi signal. I made the complaint at 3:30pm, and the receptionist who noted complaint clear doesn't seem to care at all. She just say hotel is fully booked and they are very busy, she will forward complaint to IT. Went to the crowded pool, went to gym, by the the time we got back took shower and still can't connect to wifi from our room. So we went back to the receptionist at 9pm and mention the issue is still not resolve. The lady we talked to this time seem more willing to help, but we're told IT has already left for the day and she couldn't do anything. The bathroom first look nice, but as I took shower, I noticed the water level rises like fast, the bathtub clearly not draining well at all. So during the shower I have the stand in a pool of dirty soapy water that's half way knee deep. It's was more than unpleasant. The rest of room wasn't all that much better, there are big black stains on the carpet, one of the night by the bed looks beat up with brown stain, absolutely disgusting. I always believe what distinct a good hotel from a bad one is how they handle guests complaint when issues arises. Even the best hotel would experience hiccups, but what make a hotel good is how they handles these issue. In this case, the staffs at Le Meridien shows more irratation to complaint than desire to resolve the issue. The service provided is far below typical SPG property. In fact, I can't believe this is an SPG property at all. This is the third place we've stay in Croatia after our stay in Dubrovnik & Hvar and this is by far the most disaappinted place. After a long day of travel guest just want to have a decent shower to clean up and have in-room wifi to connect with friends and family back home. Le Meridien Lav Split failed to deliver either one. Good things I've experience true Croatia hospitality in Dubrovnik & Hvar. If this is only place I visit in Croatia, I would have never come back to this country. Sadly for me, I'm stuck here for the next 4 days, a holiday ruined. No doubt the management will have a standard typical 'this is unusual' response to follow up with this review. But from what I've expreience, I know they won't resolve any issue. If this is how they treat SPG member, I can't imaging how they treat other guests. Can't wait to leave this place :( August 28, 2015
Rated 5 out of 5 by This hotel has great facility and view This hotel includes very nice restaurants with marina view which make us really reluxed. July 6, 2015
Rated 5 out of 5 by Coming back Overall a very good hotel! Rooms next to Marina - we loved the view! Restaurants inkl. Breakfast very good. Mr Gabriel @ the beach area - he was outstanding! Very professional and always taking care about the guests. He was definitely the most outstanding staff member. Should we come back once again to this area, we will def stay again here at the Le Meridien Lav! June 7, 2015
Rated 5 out of 5 by Excellent Experience☆☆☆☆☆♡ We highly recommend this Resort & Croatia! June 1, 2015
Rated 5 out of 5 by Meridian Lav Room was large and quiet overlooking marina. The hotel was very nice May 23, 2015
Rated 4 out of 5 by nice location well it is a very nice location, the equipment in the Gym needs to be updated most of the machines worked mechanically but not electronically some of the equipment was had no handles just bare metal where the handles go! the manager promised me points and I did not et them they said that I took amenity gift and I did not receive anything from them they were to give me the points! October 31, 2014
Rated 5 out of 5 by wonderful place to relax We have been in the Le Meridian Lav together with our doughter (7) for 1 week for the first time in croatia. It was fantastic. The Hotel complex is huge but still cosy. From Beach, SPA to Marina everything you Need to enjoy a sunny (and even colder days) at this place. The SPA Treatment (i had a few masages) where great, the pool is nice - my doughter loved it - the view over the pool is spectacular ... We got a nice upgrade to a sea-view room overlooking the Marina - thanks. the only things that could be optimzed, would be the bed (very hard) and perhaps some more furniture on the great balcony (eg. deckchairs) The staff in the Hotel ans SPA was so nice and made our stay even more lovely. They have been very nice to the Kids also. Breakfast is absolutly perfect - great selection of everything - fresh fruits, lots of warm meals, and always perfect staff around we hat 2 dinner (1 buffet, 1 a´la Card) at the hotel - was very nice too. we went out to split 3 time by bus (20 min, very easy if traveleing with a Group of 9) and hat dinner there - also very nice Options from small and cosy fresh fish to 7 course tasting menues with wine - by the way, never exspected such a high Quality on local wines .. have to try it. we will come back for sure - even for a short Weekend relax trip. October 26, 2014
Rated 5 out of 5 by World choice Conference at Hotel Le Meridien Lov Very curtious staff, nothing was too much trouble, the food was excellent too. The location was on the sea front with a pebble beach, although I felt it was a little isolated, you could catch a local Bus into Split within 25mins, We were treated to a buffet in Split,s palace, all in all a lovely experience and Hotel Le Meridien Love was a good choice, well done!!!!! October 10, 2014
Rated 4 out of 5 by Main indoor restaurant ambiance why do you not buy one of the restaurants along the marina and make it an a la carte restaurant? Your main indoor restaurant between the art cafe and the terrace is very boring, no ambiance, white and cold. The food is good but what does that matter? When you have a no feeling of snug envirement. October 1, 2014
Rated 5 out of 5 by Very kind staff, great view to the sea The hotel staff was very kind. The spa and the pool is very nice. The conference area is really good with very stable WiFi connection. Some of the rooms has very nice view to the Adriatic sea. September 25, 2014
Rated 4 out of 5 by Surpassed our Expectations The staff was excellent, we received a lovely upgrade being Platinum. Water was delivered to our room every day. The view was spectacular! We ate in most restaurants on site and they were very good. The shuttle service to Old Town was very convenient . Our only negative experience was in the bar. It was very chaotic the server did not seem to know drinks and the service was unfriendly and inconsistent. September 12, 2014
Rated 5 out of 5 by Great place Great place to spend holidays. Hotel exceeded our expectations, in terms of facilities, service, the friendliness of the staff and exceptional food. Main value of this hotel is the staff; everyone was excellent and made us feel special and welcomed. We had best fish ever in the Pivnica restaurant. We definitely would like to come back to this hotel. September 7, 2014
Rated 5 out of 5 by Our third visit in 4 years time: does it say enough? ;-) A great hotel! Fantastic facilities (beautiful swimming pools), nice dining options, almost all the staff is very friendly and helpfull. Looking forward to our fourth visit... August 27, 2014
Rated 5 out of 5 by Great Facilities Slightly on the expensive side August 24, 2014
Rated 5 out of 5 by Excellent hotel Super, it would be nice to put more sand on the beach August 23, 2014
Rated 5 out of 5 by Excellent place to relax Beautiful setting, fantastic staff, very relaxing. Only stayed one night, wish could've been more. Great attention from the management, excellent concierge and SPG hostess Ivana. Really a lovely 24 hours, looking forward to coming back for a little more time. August 20, 2014
Rated 4 out of 5 by Croatian Holiday Great resort in Split. Ideal to enjoy Adriatic coast and visit nearby islands. First class facilities. August 20, 2014
Rated 5 out of 5 by Modern, Clean, Comfortable & Beautiful This hotel exceeded our expectations. From the moment we checked in until the minute we checked out the staff was incredibly friendly and responsive. We had a sea view room which was spacious. We spent time by the pool everyday and loved it. The drinks were really pricey compared to other bars/restaurants in the area - that was the only downside. Airport is a bit of a distance - about $60USD one way. Downtown Split is about a $25USD cab ride away. There is an amazing seafood restaurant by the harbor near the hotel (5min walk) was over the top. The daily buffet breakfast was amazing....don't miss it. The gift shop has plenty of local products - we bought the Croatian olive oil to give away as gifts - the staff in the shop were helpful. Hope to come back to this hotel one day. Two thumbs up!! August 20, 2014
Rated 4 out of 5 by FAMILY HOLIDAY ! A wonderful family experience if you have young or older children. The hotel offers almost everything that you could ask for, from adult facilities to children's requirements. The overall experience is complemented by wonderful staff whom always go over and beyond to ensure that any requirements are met and are carried out with the most sincere pleasure. The setting itself is beautiful and the value is second to none. August 19, 2014
Rated 5 out of 5 by Superb holiday The staff in the restaurant and around the pool were particularly helpful, polite and clearly wanted to make your stay the best it could be. Rooms spotless, every day like the first day we arrived, clean linen and towels whenever you wanted them (every day unless you wanted otherwise). Beautiful fresh flowers in unusual, contemporary displays by a member of the housekeeping staff, truly outstanding, yet subtle. Very good bus service in and out of Split a wonderful addition. Views from many areas absolutely beautiful. August 14, 2014
Rated 3 out of 5 by Ageing with time - no improvements visible This has been the third time that we stayed at the property within 5 years. As much as like LM properties, I now have came to the conclusion that this one in Split is not worth the journey any more. I want to be fair and be more specific. Location is obviously a given hence it doesn't change over time and it is still a great spot on the map and so is the environment. What really disturbs is the fact that many aspects of the infrastructure is rapidly diminishing in quality and is not being prepared or refurbished or simply replaced. Investment stopped flowing into the property. August 12, 2014
Rated 4 out of 5 by Feedback Two things i would like to comment: 1. The bed in our room was not good - extremely hard. An additional top mattress was added after we approached your staff. 2. Reservation of sunbeds were typical "charter experience". I understand that this is difficult to avoid and we just had to "play the same game" as the others. August 11, 2014
Rated 5 out of 5 by Personell very service minded Beside of the nice facility, I would especially mention the personells attitude. They were always polite and smiled. Further they were always quick in resolving issues or finding alternative solutions. Very proffessional. August 6, 2014
Rated 1 out of 5 by Hotel is focussed on beach mass tourism... For travelers enjoying beach mass tourism this hotel can be recommended. For leisure travelers expecting Le Meridien service quality or even SPG member services & attention - it is not recommended. Arrival outside: the arrival circle was fully jammed with cars. My family and I had no idea where to park. Luckily some car left a parking spot on the entry lane. We managed to squeeze in our car there. There was nobody around to help with the luggage. Arrival inside: Long lines at the reception (first two, later three receptionist). No SPG member handling. Feeling as on a busy train station, but not the Le Meridien arrival feeling. The manager on duty listened and thanked for feedback - no follow-up. Understaffing of room services, expect long waiting in night time. Breakfast: again the busy train station feeling, masses of people on the veranda, some eating, some waiting for tables… We ordered espresso and cappuccinos for coffee. To my surprise I was presented a bill for the espressos and cappuccinos (only standard coffee is free in this hotel with the buffet). Charging for a breakfast espresso or cappuccino is not common in a five star hotel, when you have the breakfast buffet. Expect waiting times up to ten minutes with the elevator during elevator rush hours (today one of the two was broken) . On the positive side: staff is friendly. In summary: - Neither a 5-star hotel nor the expected Le Meridien hotel service quality experience. - If you like beach mass tourism - enjoy. August 5, 2014
Rated 5 out of 5 by Excellent hotel and friendly and efficient staff, Staff were excellent and very helpful and friendly. Excellent facilities for pool and beach areas. Great views/scenery. Convenient for local restaurants and city only 15 minutes bus ride away. August 4, 2014
Rated 2 out of 5 by Family suite has no park view but noisyarking view Too noisy parking and road view rather than the advertised park view. Noisy buzzing sound in room and corridor. Much too little pool and beach room to sit and enjoy comfortably. August 3, 2014
Rated 5 out of 5 by Excellent hotel with great staff Excellent hotel with great pool area and other amenities. Great with a indoor pool as well, the kids loved it. Very service minded and helpful staff. Great housekeeping and spacious rooms. Good food and great location. We had a very relaxing holiday at the hotel and also took part of some of the many activities arranged by the hotel mini golf, tennis and archery that we all enjoyed. I would gladly return to this hotel for a new great vacation. August 2, 2014
Rated 4 out of 5 by Luxury hotel but quite expensive We stayed for one week with our 2 small children. We had the Family Suite, which was great. Enough space and good facilities. The quality of the restaurants was also very good. Nevertheless the other facilities were a bit disappointing. In the pools were no facilities for children such as a slide. The quality of the gym was poor. The sports equipments were old or broken, there were no towels etc. Altogether I would not recommend the hotel, it was too expensive for the quality we received. July 29, 2014
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